The trusted source for online customer reviews.

Capture Valuable Feedback From Your Customers

Even in today's wired world, many of your customers are less Internet-savvy, and may not be comfortable filling out surveys or responding with their feedback to you online.

We offer customer follow-up services by mail, sending a thank-you card for their purchase along with a gift of your choice, personalized to feature your brand logo and contact information:

Also included is a self-addressed, stamped response card for customers to indicate their feedback after working with your business:

These survey responses can then be processed by our online tools, and tracked and reported on in exactly the same manner as online survey responses.

"We help businesses nationwide build satisfied customers and successful marketing."

Star Ratings USA is celebrating 28 years of business in 2016, having served over one quarter of a million customers!