of recent customersrecommend this business
PremierGarage and Tailored Living of the Northwest
4222 25th Ave. NE
Salem, OR 97301
Phone: (888) 390-0522
The cabinets are finely crafted from thermo-fused melamine with computer-controlled precision and can withstand heavy loads and temperature extremes. The floor coating is a hybrid-polmer based flooring system created by Sika, the global leader of Industrial floor coatings, and cures two times harder than the traditional epoxy products. In addition to garage cabinets, they now offer the highest quality of closet, pantry, home office and Murphy bed systems to become the complete provider of all your home organization needs.
As your local organizational specialists, Tailored Living featuring PremierGarage is dedicated to bringing the Northwest areas outstanding service and personalized organization solutions to fit your home and lifestyle. Learn more at their web site, or call (888) 390-0522 free in-home consultation.
Customer Reviews
We like the product. We like the company. We like the way we were treated from start to finish. A-1 in my book. Could not be more satisfied with the new products in the garage. Looks like a new garage. Wow!
Verified Customer Tom
I am VERY pleased with how the basement floor turned out. I think it may have taken more time than anticipated due to the many walls/corners, but I really appreciate that your employees did not try to rush through it. They are true professionals who take pride in their work. I'm hoping to have you do my garage floor soon!
Chris was great and his team was very professional and polite. However, they showed up two hours late and failed to tell me of a single charge that wasn't discussed in the contract. When they left, I was very pleased with their work until I received the bill that was several hundred dollars over the agreement. I don't mind paying for additional work, I just like to be made aware and agree to the change ahead of time. No price change was discussed until an email was sent out several days later with a new bill and a very poor explanation. It left me very disappointed.
PremierGarage and Tailored Living of the Northwest responded:
"This was a little bit of a bombshell to us. We contracted with this customer to install 4 small upper cabinets, two without doors (to be used for speakers). We had installed some organizing accessories prior to this trip. This would normally take us about 3 hours tops. When the crew was running way late we found out that the customer had told our crew that we had agreed to: 1) run his speaker wire up through the attic and down to the boxes. 2) Install and mount 2 additional speakers (including fabricating custom mounts). Then we had to relocate two cabinet boxes because where he had us mount them initially would not work for him. None of this was part of the contract, nor is this anything we would normally do. The crew did the work because the customer told them it was part of the deal. Chris, our designer, assured me that it was never discussed or agreed upon. We charged about 50% of the additional labor that was actually incurred just to cover our cost and not to be a huge blow to the customer. Unfortunately, we learned the hard way on this, and the crew should have checked with Chris prior to performing this extra work."
Great new floor. The workers were very professional. They were hospitable, kind and answered all my questions. Efficient and well done!
Company was professional and helpful. Made great suggestions without any feeling of pressure. Appointment was made to accommodate my schedule and installers were on time each day and so professional and really informative as well. End product is superb! Just love it!!! I would highly recommend!
Had our garage floor coated recently and could not be more please with the product, appearance and work performed. A dramatic upgrade to our garage.
When I called they answered immediately, when I had a question they answered immediately, the knowledge and professionalism of their installers was second to none, the end result of our flooring project (in terms of work quality, look and feel) was excellent and greatly exceeded my expectations. Their sales agent insured that her team understood our vision and she made sure they produced it in the finished project.
When I called they answered immediately, when I had a question they answered immediately, the knowledge and professionalism of their installers was second to none, the end result of our flooring project (in terms of work quality, look and feel) was excellent and greatly exceeded my expectations. Their sales agent insured that her team understood our vision and she made sure they produced it in the finished project.
We are so happy with our new garage floor and cabinets! It’s a great extension to our beautiful home. Thank you
What a terrific experience! Consultation was on time and very personable, professional and helpful. Made great suggestions without any feeling of pressure. Appointment was made to accommodate my schedule and installers were on time each day and so professional and really informative as well. End product is superb! Just love it!!! I have had my garage floors finished in 3 different states and PremierGarage is by far the best in class. I would highly recommend!
Good products.
Jim is really easy to work with. Quick response times. The install team was spot on time, very professional. We had 4 closets done and now working on the garage. Very satisfied. The whole team is very efficient.
Very impressed from start to finish with this company! I don't usually bother with doing a review, but I am so highly satisfied with everything that I felt I needed to let potential customers know not to hesitate in calling Jim. Everyone at Premier Garage is great!
I had my garage floor and a set of cabinets made by another provider of Tailored Living several years ago. However, I found that person was no longer in business when I wanted an additional cabinet made for the garage. Considered myself very fortunate to find Premiere Garage/Tailored Living to assist with this project! They could not have been more professional, helpful, or the project done any better!! And they even fixed a piece of my garage floor that had broken down as a favor - and they did not install it originally! Incredible work, work ethic, and pride in the end product!! Could not be more pleased! They have a customer for life!!!
Professional and extremely clean and beautiful installation
I used Tailored Living NW to renovate my 2 car garage. The entire team was thorough, professional, and approachable. The finished product is beyond my expectations. I will be having them back to create a walk in closet for me this fall.
If you are looking for a company to give you the garage of your dreams look no further! I am 110% satisfied. LOVE my garage!
Very impressed with the quality of product, installation team and the entire look of our garage. It's beautiful and feels much like an extension of the house. We love it and so do our neighbors and former owner! Great job!!
This is our second garage floor installed by PremierGarage and we are super happy with both floors. Beautiful job, on time and left clean
We were grateful for flexibility in appointment times and quick responses to questions. Our garage design turned out to suite our needs perfectly! We are grateful!
We love our new garage floor! It’s like having a new room in our home. Jim and his crew were professional and the end result is fantastic. I would recommend this company to anyone.
This is our second garage re-do with Premiere Garage. We have had 2 great experiences. Jim Friesen is wonderful to work with. We are SO happy with our newly refinished garage floor.
This is our second garage re-do with Premiere Garage. We have had 2 great experiences. Jim Friesen is wonderful to work with. We are SO happy with our newly refinished garage floor.
From start to finished everything was on time and as promised. Very Professional from top to bottom!
Highly recommended quality installation , neat & clean workers ,& equipment.
Jim and his team are superb to work with from design and planning to installation. They did both garage cabinets and new pantry. Excellent suggestions for best use of storage. Both turned out excellent. We could not be happier. We highly recommend them.
The garage cabinets were pretty straight forward, but the pantry was a design creation. Jim took my ideas and incorporated them into the design and made excellent recommendations. While a small closet, I have maximum storage and it looks quaint and cute too!
Jim and his team are outstanding. They did a wonderful job on both my cabinets and flooring. Awesome. Jerry
I'm pretty sure there aren't any adjectives that can express how pleased I am with my garage floor! Thanks so much!
It was a great experience from beginning to end. Great communication and everyone was very professional yet personal. When I needed to make a change after install it happened quickly. I recommend them highly! You get what you pay forgreat people and a great product.
Our garage floor looks amazing! A plus service and work throughout the process!
What a fantastic, easy process. The whole team were amazing! A totally professional, easy process. I couldn't be happier!
Totally pleased!
We were very pleased with all our contacts' professionalism. The product is beautiful and exactly as promised. The installers worked really hard and were determined to make us happy. I work in property management and have dealt with many vendors. Your team is top notch!
Totally enjoying our updated garage with all the storage.
Totally satisfied with both floor andd cabinets. Would highly recommend your company to all my friends, which rarely do.
Both staff and product was great.
From start to finish, Jim and his crew have been exceptionally considerate and easy to work with. We have a new floor in our garage and a wall of really great cabinets. It all looks great and we are very satisfied with it all. The floor crew and the cabinet crew guys were all very considerate and did a professional job. The garage gets rave reviews from anyone who sees it! It feels and smells so clean and brightens the whole space! We highly recommend them!
Very happy with finished installation and overall look. Sales rep. had to be creative to make the design work.
Excellent preparation and application of floor costing, the young fellow that was assigned to our floor coating job was very informative and certtious
We are super happy with our garage floor and felt the service was high quality and good value!
Great sales contact, great installers...delay in some of the materials but we were kept informed. Everything is now installed and it looks fabulous. Thx very much!
They did a great job on closet and garage cabinets and I would definitely go to them again. Everything was better than expected.
I am a builder and have worked with a few different garage improvement companies. These guys are definitely the best.
Excellent presentation of the bid along with quality installation. The professionalism of Premier Garage stood out among the competition.
Very happy with product and company. A+++ Thanks!
I like the product and result.
We are so happy w/the result! The finish is a bit uneven as you know and I thank you for you promise to make our floor right if/when needed.
We could honestly refer a friend with no worries. Everyone was professional, competent, and communication was excellent. I liked the precision of the process, from the first contact through final installation. Very professional!
It all went so well from beginning to end. Great job by hard workers and it is Beautiful.
Just an excellent job and result. the floors are beautiful!
Very pleased with all the services. Job well done.
I just wanted to drop you a line to let you know that even with the torrential rain we've been having, the floor coating you installed has cured our water ingress issues 100%. Not only that, it still cleans up like brand new! Thanks again for all your help. I make sure to refer everyone who asks about the floor to you.
Did a great job - floor looks great - they put customer satisfaction as highest priority.
Very pleased with the workmen and work
Happy to refer your business. Just ordered two more cabinets from you.
Very happy with floor covering working product. Small room felt rough after 3 days. Fixed immediately by Rafael. Very responsive!
Very professional installers knowledgeable and answered all questions. Thank You!!!
Very pleased with both installs. Thanks.
Very good product and knowledgeable installers and sales.
Pleased with work. Excellent process.
Did a great job. Installers were professional, respectful, friendly, courteous.
We had a great experience with all staff members!
Great experience from beginning to end. Amy responded to my first email quickly. Very professional! Installers did an awesome job too!
Love the finished product! The workers were always polite and dedicated to doing a great job. I need business cards so I can give to friends and thanks for the starbucks card!! :)
Excellent product. Sales and install crew were professional and followed through with everything they said they would do/provide.
Thank You!
Very Satisfied! Your entire process from sales (Amy), communication, punctuality and attention to detail was the best we've ever had. A special shout out to the flooring - father/son team & to Craig & Manuel for their excellent work.
Product is the best and holds up over time! You took the time to make the install correct for us! Your guys are upbeat and fun to watch. OK, so I have Fun!!!
Thank you! We are very happy with the work you did.
Everything first rate!
Did a great job for a fair price. Glad you could make the schedule work.
Installers were great to work with and well mannered.
Great Jobs! Very happy.
Cons: Installer late, nice guys though, a lot of knicks, handle for drawer left at WH. Pros: guy who came 2nd time was great! He fixed all the problems so it looked new! He made a trip to get our handle and stayed until we were happy.
We were very pleased with the quality of the work and engagement of the owner of the company. Installers were top rate.
I have before/after pictures of the garage. The change is remarkable. My storage is tripled. Thanks!
Overall we're very happy - drawer boxes are still very hard to pull out on 1/2 the drawers but not that big of a deal. I would only have good things to say about this business. Thank you!
We love our new garage Jim and his crew were so great to work with. It's a dream come true. :)
We love the floor! It looks great, we didn't even want to park on it. :)
Great service, employees, communication, and product. We would recommend you to anyone!
Fully pleased with the results. Craig, Francisco, & Pete were professional & had full knowledge of flooring.
Good Product
Love the floor
We're proud of it.
Very pleased. I have already recommended you.
Delivered product as contracted.
We are very pleased with our garage floor. It is beautiful and durable.
The job was done just like I was told it would be accomplished. Installers were on time and cleared up when they left for the day.
The job was done just like I was told it would be accomplished. Installs were on time and cleared up when they left for the day.
Beautiful results and best part was a great crew who were meticulous and terrific to work with.
Happy with final product
Excellent, Professional work - Beautiful! We are very happy with our garage floor.
Job well done
Great Job! Would recommend because of honesty of Francisco! Did not need sealant as initially thought clean!
Our garage looks better. I hope the water through is now stopped. Good Job.
Extremely pleased with end result. Liked your installation team.
We were pleased with the work.
Most knowledgeable and helpful presale. We love our floor!
Local sales rep was on vacation so I worked with Jim. Very happy with the end result. Garage floor looks great. All interactions with Premier Garage were very professional. Pleasure to work with. Thank you! Appreciate the Starbucks card.
Pleased with the floor
Satisfied
Excellent customer service - even if it was our men up on the stainless top - Thank you!
Great Job - Amy & Crew Exceptional
They did a great job from start to finish.
Great Job!
Fantastic job! Thanks!
Great product & service
Love the floor and the cabinets. Thank you! P.S. I've already referred you to others.
We love our floor! We have essentially added 700 sq ft to our house without a single nail!
Love my new floor. Thanks for the coffee card!
Very professional! Great job!
Excellent
Fantastic from start to finish. quick and easy estimate on my schedule. Have already recommended to others!
My crew was terrific. Awesome Professionals.
Jim was very organized and positive. Thanks so much for coming back out to make it perfect.
High quality. If Jon recommends, they must be top notch. Did not disappoint!
You were very patient and helped with moisture problems
Premier has a good record with the CCB. The garage looks much better now.
Good website. Love my garage!
Thank You!
Beautiful job, hardworking installers, they should be rewarded.
Great job! Really like the results!
Very happy with new garage flooring
I felt confident with Amy Livesay as our rep. We are very happy with our garage floor.
Did a very good job.
Excellent work
Chose you because of your capability of handling a large project. Looks Great!
A totally great experience
Nice looking product - flexible in schedule. Our clients were very pleased.
Very professional in all ways!! Good Job everyone!
Flooring crew was great. Very knowledgeable.
Very happy with the quality of everything.
Loved Amy & the installers were great!
Thank you, Jim! Came to you because of your excellent reputation.
Two time previous customer
Quality Products
Appreciate that everyone was on time, never late, and floor crew was exceptional!
Good experience. Quality. Good reputation.
We love this product! Professional, on time, good communication, superior service! Will definitely refer!
Very pleased!
We are very pleased! Thank You!
Our neighbor had a floor done and it looked good for years. Decided to choose you because of that.
Outstanding work and service. Have already recommended. Will use for cabinets in the future.
Chose you because of our discussion at Home Show & your reputation. I love my new garage floor & cabinets & the level of customer service was outstanding!
Thank You!
Clean neat lines on our garage floor.
I love it!
Great job! Thanks - awesome work. Many are impressed.
Craig Stewart - excellent follow up and attention to my needs. Only slight disappointment is followup after the sale - I felt at times as if I was the one with burden to get it completed.
We're very pleased with how our garage floor looks. Pricing was fair. Thanks for the Starbucks card! :)
Very nice job. Love product
Craig Stewart did a great job of exchanging information and staying in touch until we were ready to go forward.
Riley was just great. Always punctual and good at listening to my needs.
Used your services before on our Idaho home. Now have had a 2nd floor installed here.
Nice guys. Chose you because of your reputation.
You've done work for us before. Excellent service. Great quality. We'd use you again and refer you when opportunity arises.
Very nice job! Thank you!
Very professional--great work done! Many thanks! Will definitely refer you!! Thanks for the coffee card.
Craig was great!
Quality, professionalism. Exceeded expectations. Fabulous Job!
Met Craig Stewart, liked his presentation & trusted him. Work done well; damage to roof was a disappointment but it was repaired and paid for so it is all OK.
Great job!
Quality Product; better materials than their competitors; Good Service; although delivery dates shifted
Great to work with
