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Western Fireplace Supply
1685 Paonia St.
Colorado Springs, CO 80915
Phone: 719-591-0020

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Customer information:

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Customer Satisfaction Questionnaire

Make/Brand Name
Delivery/Install Date

Please rate your satisfaction level on your purchase. Use numbers 5 (very satisfied) through 1 (very dissatisfied)
First impression of doing business with us
1 2 3 4 5
Helpfulness of displays in making decision
1 2 3 4 5
Staff knowledge of product
1 2 3 4 5
Helpfulness of showroom sales personnel
1 2 3 4 5
Helpfulness of estimator who came to your home
1 2 3 4 5
How well we protected your home (carpet, etc.)
1 2 3 4 5
Quality of work performed at your home
1 2 3 4 5
Overall performance of Western Fireplace Supply
1 2 3 4 5
Fulfillment of committments made during the sale
1 2 3 4 5
Lasting impression of doing business with us
1 2 3 4 5
Please list the media you watch, read, or listen to most often:
Television Programs:
Radio Stations:
What brought you to our store?
Yellow Pages
Outdoor Billboards
Other (please list)
Comments on the sales/estimating process
Comments on the installation process
Would you refer us to others?

Help us serve you better:

Please list the two most important factors influencing your selection of our products or services
Comments and suggestions:

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I certify to Star Ratings USA that I am an individual customer of Western Fireplace Supply and not directly associated with the business itself, or its competitors, past or present, nor are any of my family members. Star Ratings USA reserves the right to blacklist individuals or business violating these terms, and publicly alert consumers as to their unethical practices.