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Sunset Spas of Arizona

Sunset Spas of Arizona

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2225 W Pecos Road #8
Chandler, AZ 85224
Phone: (480) 656-7267

Chandler, AZ

Sunset Spas is Arizona's #1 customer's choice and source for MAAX Spas, barbecues, and custom spa surrounds. We have three valley locations to serve you in Chandler, Glendale & Scottsdale, one location in Tucson, and one location in Las Vegas, NV. Let us help you custom design your hot tub to suit your needs and save thousands off retail by buying factory direct. MAAX Spas has become a quality leading hot tub manufacturer with over 45 years' experience, and our spas are manufactured locally in Chandler, Arizona.

At Sunset Spas, we're about treating our clientele with a unique level of customer service. One-on-one designer assistance, creative design concepts, and the highest quality hot tubs in the Phoenix metropolitan area. Discover how easy it is to buy a spa and let us take care of the details. Our services include initial spa setup, used hot tub removal, and spa chemicals and spa care education.

Business Profile of Sunset Spas of Arizona - Chandler, AZ

Office Type: • Service & Sales
• Manufacturing
Hours: • Mon - Sat 10 AM - 6 PM
• Sun 11 AM - 4 PM
Owner: David & Nicole Rempfer
History: Established in 2005
Inventory: • Hot Tubs
• Swim Spas
• BBQs
Languages: • English
• Spanish
Manufacturers: • Vita Spa
• American Whirlpool
• MAAX Spas
• PowerPool
• Covana Covers
• Lion Premium Grills
Serving Areas: • Glendale
• Scottsdale
• Chandler
• Greater Phoenix
2015 MVP Hall of Fame Award

Congratulations to Sunset Spas!

Based on their record of consistent success in meeting customers' needs and demonstrating the highest quality of service, Star Ratings USA is proud to recognize Sunset Spas with our 2015 MVP Hall of Fame award! They have earned our highest honor as a business focused on customer satisfaction, and we wholeheartedly recommend them to prospective clients. Read more details...

"Star Ratings has helped us increase the amount of reviews we receive and, as a result, we have sold an additional 20 new spas this last year, dramatically increasing our sales and profits.”

- Dave Rempfer, Owner, Sunset Spas

Customer Reviews

Made in Chandler AZ
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Was comfortable with sales staff. Good price.
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We looked at other Spas from other companies and found the perfect spa for us at Sunset. We were also very happy with the salesman, Forrest Tead, who was able to answer all our questions with professionalism, yet we did not feel pressured. The quality of the hot tub is great.
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Thanks Randy for your upfront help in this purchase.👍
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It was a pleasure working with the sunset spas team from start to finish. I highly recommend!
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Good Quality, Price, & Selection
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Very satisfied with this purchase. My wife and I were looking for a quality, affordable Spa and found the answer at Sunset. The salesperson Diana was very calm and knowledgeable the entire time. She also communicated very clearly and kept us informed regarding progress and the delivery date. The Delivery/Setup guys were just as awesome. They briefed me on the function of the SPA and asked very specific questions during setup to make sure I was satisfied. Awesome experience overall!
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Fantastic! Bought a spa for my mom and she was thrilled with it! Great people to do business with, recommend them 100%.
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My first experience was when I went online and found Max spas I called them they referred me to sunsets spas which is their outlet that afternoon I met with my sales rep Larry and we had an absolute wonderful visit he didn’t have to sell us the product sold itself we’ve been in the market for about a month and a half looking at various different spas and by far the spa we purchased from sunsets spas is a superior product altogether I highly recommend Sunset spas for any of your spa needs Scott
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Good quality and price.
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Low-pressure sales experience. Knowledgeable sales team. Locally made in the US with local support team.
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Had what we needed at a good price.
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Filters were not screwed down before filling, found out when spa was drained.
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Not wanting to have a swimming pool, we purchased a swim spa to enjoy all year long. The expertise of the staff and the delivery crew were AWESOME!! We love having the swim spa in our backyard (easy maintenance).
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Good price. Product easy to repair. Awesome job!
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The few issues that I had were quickly taken care of with much professionalism. Made me feel quite at ease and very special. Rich was a great manager to deal with.
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My wife and I went into the Chandler location the day after Labor Day after doing some research on spas. Their no-pressure, take your time attitude really let us check out all the models in the showroom. The electrician Sunset recommended was great. I had doubts about them digging in my back yard, but they really made everything look professional. I really wish I remembered both the delivery guys' names because they were great!!! We had concerns with our turf and they used plywood so the turf was not damaged. The setup was quick and my wife and I received a full block of instructions on how to operate the spa. I went back into the show room just to see if I was reading my test strips correctly and they gave me a tip on how to keep the temp down in the summer. Thank you for a great product that my wife and I have enjoyed every night since installation.
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Quality service.
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Recommended by a friend.
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Nice clean showroom and great sales lady!
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Great doing business with sunset spas. Diana was great! Would highly recommend.
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The product knowledge demonstrated by the staff was exceptional.
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Absolutely awesome spa! Every part of the process was completely seamless
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Excellent purchase experience at Glendale Sunset Spas. We love our swim spa!
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Our product (spa) was destroyed on the way to delivery. (Delivery truck was rear-ended causing severe damage). Everyone kept us up-to-date. Chandler store had one exactly like the one we ordered. They were able to deliver and install next day. The install/setup crew were knowledgeable and patient. Very satisfied.
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Quality. Made in the USA.
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Entire process was smooth, efficient, and worry free. Information was always correct and given in a friendly manner! Electrical installation, delivery, & setup were excellent!
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Entire process was smooth, efficient, and worry free. Information was always correct and given in a friendly manner! Electrical installation, delivery, & setup were excellent!
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Great staff.....I had a nice experience and Forrest my salesman was great thru-out the process !!!
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Quality Product. Knowledgeable Salesman.
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It was an impulse purchase at the Garden & Home Show. I love my spa & do not regret buying it at all! Would do it again.
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Stopped by Sunset Spas in Glendale looking for the right chemicals for our Swim Spa and was greeted By Randy G. Very knowledgeable and Professional. You need the right mixture Randy is the guy. Thanks so much.
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No pressure sales pitch, but very helpful when providing guidance and staying within budget! Salesman was willing to explain. Installation could not have been smoother. Thanks!!
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Superb quality. Fast and friendly experience. Knowledgeable staff.
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Forrest's easy-going & professional manner was refreshing & reassuring. We were "just shopping", but after spending some time with Forrest, plus seeing the quality of the beautiful MAAX spas, we were sold. Everyone from the showroom, the electrician & the delivery crew did a great job. Thank you.
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4th Spa company I have done business with and by far the best group of individuals in the business. From the sale to the delivery and follow up - Best in Phoenix in my view.
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Good quality
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After comparison shopping at four stores near me, I knew Sunset Spas cared about my business. Randy was knowledgeable and fun to work with without pressuring me.
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We are so pleased with our new hot tub. Randy made it an enjoyable experience from meeting him at the Home Show, to our followup visit after installation. He was so knowledgeable, easy to talk to and extremely professional!
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Great salesperson. Good value for your money.
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A first class experience with purchase, delivery,and usage
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Everything perfect. Love our hot tub.
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Good price. Hauled away old tub.
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Sales rep was awesome, not pushy, very helpful. Great product, great value! We already have referred your team to many and will continue to do so!
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Excellent salesperson. Excellent product made in USA - AZ!
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Professional, comprehensive product knowledge, great product quality
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Very professional - caring - went the extra mile - Thank you!
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I don't think I could have been happier with our experience. Their knowledge of the product was what really pushed us to purchase with this. Friendly, not pushy, professional. Excellent service!!
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Locally made product. Dianna is very knowledgeable.
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We love the spa. We use it every day. We have back problems and it has made a wonderful difference. The staff and installation people were courteous and knowledgeable.
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Randy was perfect from beginning to end of sale. You have made a customer for life.
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The buying experience was first class! Dave was patient with my list of questions, and he had answers for all of them. He listened to our specific needs and found a spa that would benefit us the most. The white glove delivery was just as Dave promised, including connecting us with an electrician just before delivery to ensure everything would go smoothly and we could use the spa that night. Dave was incredible to work with. Including after the sale, he took the time to personally follow up with me on a couple of questions that had gone unanswered for a few weeks. I am sure my new spa will last several years, but when we're ready - I will definitely go back to Dave at Sunset Spas, and will tell anyone in the market for a spa - go see him first!
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Simple the best products and installers one would want. We were more than happy with the entire process and now enjoying a fantastic spa.
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Joe is the best of the best. I did my due diligence, and Sunset is by far the most reputable and reliable company in Vegas. And very competitive price wise. See Joe and put your trust in him. He wont let you down. Dr. David Satz
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Great sales rep. Great follow-up service from Pete. The tech, Brandon, was very attentive to my needs.
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Quality product and good sales person
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Purchased my 2nd Spa because we had such a great experience with our first one! Excellent customer service. Thanks for moving my spa lid to make us happy!
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When we originally bought our spa we bought it at this place and the girl was very nice and knowledgeable about everything we needed to know. Very nice and clean showroom. Great overall experience.
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My Mother, Brother and now me, we have all purchased spas from Sunset spas in Glendale. They take very good care of their customers the transaction was simple and they delivered as promised. Thank you Randy!!!
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My Mother, Brother and now me, we have all purchased spas from Sunset spas in Glendale. They take very good care of their customers the transaction was simple and they delivered as promised. Thank you Randy!!!
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Randy was very helpful and extremely knowledge
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Sunset means good quality and reputation.
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Had the features I wanted.
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The guys delivering were awesome.
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Knowledgeable staff. Quality product.
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We really liked Randy at your 75th & Bell location in Phoenix. Very knowledgeable and believed he would do what he said. The wrong spa was delivered initially. Randy came to our home & checked and made it right!
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Great price, warranty, & of course product.
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We love our spa!! We were so pleased with Randy's amazing customer service. He helped put us in the spa that was perfect for us. Randy didn't try to upsell us and while we weren't ready to sign off right away, when we told him we will be back to make our final decision he wasn't pushy and just told us we could call him if we have any questions. We are so happy with our decision. Delivery service was quick and easy. The men who installed the spa were careful and very knowledgable. Before it's arrival we went by the showroom and Randy gave us a 20 minute tutorial so we would know how to maintain it once it arrives. Since it was delivered we have used it everyday. Randy has called to follow-up and ensure we're happy. I am so please with the entire purchase/installation process. Prior to purchasing, I read numerous reviews of nightmare stories from other spa companies. Don't waste your time with them! These guys are the best!!!
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it was very easy to talk to the sales person and even though the expo was quite busy he made us feel like we were the only ones that mattered at that time
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Quality durability & service after sale
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Great business
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Great business
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Appreciated Randy's interaction with us. Had the size and features of spa I was looking for.
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Thanks
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Very Good Service an set-up.
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Purchase was great and delivery, set up and the extra effort to provide installation for a unique set up was outstanding - Ricardo and team two thumbs up!
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Quality spas.
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All good so far. Good salesmanship.
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Delivered on all promises. Randy G. was professional and very knowledgable making the purchase process very easy. Delivery team was professional. Overall a great experience.
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Excellent service and communication throughout sales thru delivery
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Quality products. Appreciated demeanor of salesperson.
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The Glendale Sunset Spa location is professionally staffed with people that know the product and company very well. The sales person knew how the spa was constructed and pointed out several items that the Maax spas has that competitive products lack. The showroom was large with several models on display and several of the displays were operational which allowed us to learn more about the actual product in use. We recommend Sunset Spas for their quality product, informed sales staff and great showroom displays of the product.
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Enjoyed our experience purchasing our first hot tub. Good selection and customer service.
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We were looking for a replacement hot tub. I've owned a tub for many years and had very specific requirements in mind. The salesperson showed me one tub, and it was exactly what I had described. Delivery was fairly quick, and the overall buying experience was excellent!
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My 2nd time I've bought from Sunset Spas. I don't need to any comparison shopping, as I know Sunset has the best prices, products, and service.
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Randy was a very knowledgeable and non pushy salesperson who made the whole experience worth stopping in. I would recommend the Vita Envie Spa to all that are looking for a bigger spa . Stero speaker and WiFi just cranks . Love our spa
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Michael and Randy were very helpful and knowledgable salesmen. They truly keep their word of being helpful..even answering questions AFTER the purchase. Rich, from Chandler, was also nice enough to come to my home and explain a few things about the panel l didn't quite understand when Cole told me what to do. I love my spa! Thank you!
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Everyone from the sales person, the delivery and set crew, to the warranty people have professional and very courteous.
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My wife and I had been shopping around for a spa for a while. We met Randy at the Home Show in Phoenix. I loved his honesty...and the time he explained the value of the spa. We ended up buying the spa on at the Home Show and have been pleased with our choice.
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Great hot tub and Great staff. :)
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Great product. From sales to delivery/set-up just as advertised and promised.
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Can't say enough about Sunset Spas-their professionalism, knowledge, and follow-up. It is UNSURPASSED!! Recently had a service call and Brandon was A++. He was timely, courteous,knowledgeable with regards to our Maxx 7000 Spa. The follow-up and support from the staff at Sunset Spas is remarkable. GREAT JOB!!! If anybody reading this is in the market for a great product and a retail business that cares, Sunset Spas is it!
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Randy was very knowledgeable and we appreciated the time he spent educating us.
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Larry was great. He answered all of my questions and made me feel confident with my product choice.
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The product sells itself.
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Everyone we worked with at Sunset Spas was friendly, courteous, and willing to accommodate our timeline with no question. Very professional staff. Spa is exactly as ordered; quality product--would recommend highly.
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We had an issue with the mother board on our newly installed spa. The business owner, Dave, came to our home and replaced the board himself. We have had wonderful follow-up service and complete customer satisfaction!
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Owner was extremely nice and helpful in the set-up process. He answered questions, gave helpful information & resolved minor issue. Great customer service!!
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We highly recommend Sunset Spas! This is our 2nd purchase with them and with Maax Spas. We buy all our maintenance supplies here too.
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Knowledgeable salesman. Good value for cost of product. My hot tub was the best thing I could have chosen. We use ours year round!
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Not knowing much about spas, your salesman (Randy) took the time to educate me about the product. I ended up purchasing the Joli. It is well made and easy to maintain. Would highly recommend Sunset Spas to anyone interested in purchasing one. It's been 5 months now, and my wife and I are loving it! Thanks again and keep up the great work!
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Good service.
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Purchase experience over a year ago was good. What was outstanding was the service I received from Randy when I stopped by for some new filters. Randy was extremely helpful and full of knowledge he was more than happy to share in terms of spa care and general Maintainance. Very happy customer. We also required a service call which was handled smoothly and efficiently - all under warranty.
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Diane was AMAZING!! I wish I could have dealt with her exclusively throughout the entire process. We LOVE our TUB!!! Enjoyment pure enjoyment..just frustrated with no guidance with using the wifi controls, feeling lost on how to use some systems and not understanding the ozone. Happy about the purchase overall
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Michael and Randy were wonderful guys willing to listen to what l really wanted (low prifile and not too expensive) Michael showed me the perfect spa that was in the brochure but not on the showroom floor. He "hit the nail on the head" for what I wanted and gave me his very best rock bottom price. Randy was also VERY obliging and was not just "on the ball" He was AHEAD of the ball and kept me up to date on everything in the process. I had a special case of needing my spa in a certain place beyond normal, and he saw that it got accomplished...AND ALL IN THE TIME FRAME THEY PROMISED! Thank you, guys, for your intergrity. It means a lot!
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Randy at the Glendale location was awesome, he was very helpful and patient explaining the care of our new spa. Excellent customer service before, during, and most importantly, after the sale. I highly recommend Sun Set Spas to everyone interested in purchasing a spa, go see Randy!!!
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Great prices on hot tubs. Easy delivery and everything went well.
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Everything went really smooth.The sales person was very knowledgeable about the product. The three young men who delivered the spa were awesome--made sure it was installed without a scratch.
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Staff was very helpful when purchasing our new spa! Thank you!! :)
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I purchased a Lion Grill from Sunset back in July. The pool builder requested I have it delivered so that they could build the grill island around it. Sunset held if for me until the builder asked for it and then delivered it with no charge. Once the grill island was complete the pool company insisted that it was not their job to install the grill. This was 2 months after I had purchased the grill and had it delivered but I called Sunset to see if I could pay them to send someone out to install it since the pool contract was vague on that point (It said build an island for the grill but not put it there). Sunset sent a couple of guys out within days at no charge. I was impressed with their staff from the first time I called for info on the grill to the install this week. They have been professional and gone above and beyond to make me happy!
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Keep it up! I will always come to you when I need a grill or spa and I will recommend you to my neighbors.
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Very prompt and honest. Sales gal was great!
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Having never purchased a spa, I was impressed with the Forrest's extensive knowledge - what to look for in buying a spa, maintenance, competitors, etc. It was a super low pressure sale, just highly informative and extremely helpful. Pricing for the spas was highly competitive as well.
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Our satisfaction with Sunset Spas started with Randy. From the minute we walked into the showroom, he was friendly, very professional, and very knowledgeable. It allowed us to have a great buying experience and lastly, the delivery went just as smooth. "Teamwork makes the dream work." Thank you to everyone who was part of making this happen.
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Great place to purchase a hot tub.
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7 reviews 5.0 star rating 9/2/2017 I waited for a bit before I finally wrote a review of Sunset Spas. I bought my spa back in Nov of 2016 after alot of research and going to numerous spa stores. As soon as I walked in, I was greeted by Dave, who asked me what I was looking for. After I looked at all of the numerous spas that they had in their showroom, I decided on one. I talked more with Dave, and he talked me into upgrading to a different spa for a few more dollars and ALOT more features, and I'm so glad that I did! After my spa was delivered and set up, I was in heaven! Fast forward to today. I was checking my spa and noticed that the valve for the waterfall was not working. I called the store, and explained my problem, and to my surprise, they said come on down and we'll have a new valve waiting for you. BOTTOM LINE: If you want the best bang for your buck and GREAT CUSTOMER SERVICE, go see the guys at Sunset Spas on Bell rd!!! You will not be sorry!
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Easy to contact, knowledgeable staff, delivered on time, spa is made locally. Good materials and good workmanship.
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Randy the store Manager has been extremely courteous and friendly. Due to a situation with a past sales representative that placed Randy in terrible and very difficult and concerning situation I was greatly impressed in the manner he handled it with the up most professionalism and promptness. I am extremely grateful and impressed with his care and customer service.
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We love our tub!
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Sunset Spas has a great staff and excellent products! We love our hot tub!
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Friendly, nice and a pleasant first time experience.
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Saleslady knowledgeable.
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Our installers were outstanding! They were very precise and explained in detail how to use and care for our spa. We are so happy with our purchase!
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Not pushy when we went in to look and very helpful in picking out what would be good for us.
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Brandon and his crew that delivered were great. Had Dillon (Technician) out today and he was truly amazing and very intelligent. Thanx Dillon!
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Excellent service and delivery.
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I'm very happy with my purchase. The sales and installation team were very good to work with. The spa is all I expected and more. Thank you all for the caring way you do business!
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I looked around a lot before deciding to get the spa here. Absolutely zero regrets. Such a great experience from beginning to end.
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Kind, honest, professional. Follow-up, service, all of it has been great. Thank you!
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Very knowledgeable sales,delivery people. Excellent product
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Randy was awesome!
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A pleasure to do due business with from sales to tech support to the owner, Best Customer Service we have Ever Experienced! Other businesses could learn How to Treat their Customers and keep them for Life!!!
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Sunset, Spas stands behind their products and bent over backwards to make sure we are SATISFIED, we would not Hesitate to Recommend them. Every business should have their Business Ethics!
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Great experience with all of the people we dealt with. We live close to MAXX Spas and like to shop and buy local. Thank you.
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We were very impressed with the service, especially with the deliver staff.
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We visited other stores in the area but no one took the time with us like Larry did. Great local spa. We love it.
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We have been VERY happy with our hotspa and swimspa from Sunset!! Great staff and a great product. "Turnkey" install without any hassle. Support after purchase has been excellent. I am so glad we decided on Sunset! Thank you!!
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Good showroom selection. Sales person & delivery were excellent.
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Very satisfied with experience. Thanks.
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Diana has been very helpful. Excellent product,good service. Keep up the good work
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Larry was the greatest service people also
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We didn't know much about hot tubs but Dave explained everything to us including the positives and negatives of many manufacturers of hot tubs. After doing some online research on my own, I found what we were told was accurate. We never looked at another store because we were convinced that we found the best company to do business with.
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Dave and Randy were/are great to work with. Everything that we experienced was exactly what we were promised.
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Have already recommended you.
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Quality product with very good warranty and service.
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Had a few bumps with delivery but the staff more than made up for it. Thank you. We love it.
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Spa was exactly what we were looking for. delivery crew did a good job of putting the spa where we wanted it. the one little problem we had was taken care of with in a week of my call at no charge. I recommend them other spa buyers
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From the first moment we walked in through the delivery, everyone was fantastic! Sunset Spa is top notch and recommend anyone considering getting a spa, check these guys out!
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Love our spa and loved doing business with Sunset Spas.
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we have been very satisfied with our Maax spa.
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The store has a lot of spas on display - A Big Plus! Salesman knowledgeable. Delivery crew was great!
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You did what you said you would do. That's all I ask.
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Excellent service and product
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What a great company!! Salesman was stellar. Would recommend to anyone!!! :) - A Satisfied Customer
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We were very happy with the purchase of our Spa and the staff was very coutesous and informative. The service department is also excellent.
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Sales and delivery crew were very professional, congenial and helpful.
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Salesmen were very helpful and very informative - we are a first time buyer.
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Randy (Mngr) was absolutely great! Very knowledgeable, took his time with us, answering lots of questions, thorough! No pressure sales. We love our hot tub & we're extremely pleased with the whole experience!!
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Great experience
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Randy was amazing to work with. Very knowledgeable and Pleasant!
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The spa is made here locally and priced very well.
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Spa delivery did not meet our expectations initially. However, upon voicing our disappointment, our concerns were immediately addressed. The service manager and staff definitely went above and beyond to make everything right the next day. We were very impressed with the quality and speed of customer care, and we absolutely love our new spa!
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I am enjoying my new hot tub very much. Our salesman was great, the product is great, the delivery people did a very good job. Couldn't be happier with my purchase.
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We looked everywhere for a spa. We can not be happier with the service and customer care Sunset Spa's gave us. Amazing staff and the ultimate product. We recommend Sunset Spa's for their professionalism and the great spa's they sell! Thank you, , we love our Spa!
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Everyone was Great to work with. thank you!
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Dave was awesome! He was truly one of the best salesmen I have ever had the pleasure of doing business with. He listened and helped me find the spa that best suited my needs. He was extremely knowledgeable and personable. I will definitely be buying my spa for my second home from him!
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Courteous and professional with an emphasis on spa entry/exit safety aspects relevant to older spa users. High quality products designed to last. Great value.
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Sorry i don't remember then older salespersons name but did a good job answering questions and being patient while we decided on which one and to purchase on the spot. The rushed the spa and was told 2 weeks so really pleased it was done and delivered less then 1 week. All people who came over from owner, the service manager from safford who used to watch the Cubs on wgn as a kid and the delivery guys were all cool. Just like to deal with people who just say it like it is but are still helpful. Would definately refer to the store as they underpromised and over delivered.
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You had just what we were looking for in a personal spa. Your sales and support teams were professional and right on spot for delivering what they promised and much ahead of schedule. Couldn't ask for a better product or a better team of folks to work with. Thanks.
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I had a great experience with Sunset Spas. The sales staff was not pushy and the spa was delivered quickly. There was a minor problem with the lights but it was fixed under warranty within a few days. I would buy from Sunset Spas again.
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Dianna was a great help and made us feel comfortable during the shopping process. Delivery crew was very efficient. Lights along the exterior bottom of the spa were misaligned during the manufacture process, although this was remedied after two home visits by technicians.
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Perfect Pricing, Great seating, Salesman we worked with has wonderful personality!
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Overall, we are very impressed with the product we purchased and the sales associate.
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We were ready to purchase another unit that we saw at the show. But after talking to Larry, and his knowledge and interest in our needs, we knew this was the unit for us. Can't wait for the cooler weather to come so we can really enjoy it.Even tho its still in the 100;s right now, we still enjoy our spa.
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Great experience. Had a service call, very nice and corrected problem.
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Thank you for everything, Dave!
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Diana went above and beyond in helping us thru the purchase, delivery and install, as well as orientation of our spa. Will highly recommend!
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Melinda was awesome. Great doing business with her. Very professional.
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Good product at a fair price - beats all competitors! Thanks for the gift :)
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I purchased my spa at a home and garden show and delayed delivery by almost 6 months due to a house fire. When I was finally able to schedule delivery, I went into the showroom to make final payment. The sales rep in your Arrowhead office was very professional and informative as I have never owned a spa before. He took the time to walk thru EVERYTHING with me twice to make sure I remembered and then reminded me that I could return at any time if I had questions or simply call the number. Luckily my memory isn't that bad yet, but it's nice to know that such customer service is available.
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The follow-up service is great! We will definitely refer. Thanks!
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Friendly service. Fair prices.
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Knowledgeable and patient salesperson.
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We are very satisfied with our spa(s) and with the level of service provided. Dave stands behind his products and has always treated us well. He is very knowledgeable.
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Randy was a very knowledgable and professional person to work with. He made sure that we got an amazing deal.
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Larry was extremely helpful. Everything was explained to our satisfaction and we enjoyed the entire transaction.
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It would have been nicer experience if they kinda showed everything as it was just myself and not husband home when they delivered it and they just kinda went brought the basics so quick,didn't show anything how to drain it which we had to do shortly after cause it was really nasty really fast but just seems like more could have been explained but overall was happy with the purchase
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My experience was sunset spa was great and I feel like I got a good deal for a good product
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Great customer service & knowledge of products. We had a good experience and would refer our friends and family.
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We highly recommend Sunset Spas. They sell spas that are an excellent quality at a fair price. Larry Staeb is extremely knowledgeable and steered us in the right direction.
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BOUGHT 5 SPAS HERE EXCELLNT COMPANY TO DO BUSINESS WITH
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This company and it's personnel ( especially Dave the owner)are first rate. They have excellent product knowledge and they conduct business with honesty and integrity. They really care about the customer and hat is best for them. There is no high pressure to spend more than one needs to. I would recommend Sunset Spas to anyone whether a close friend or a stranger. If you are looking for a spa, these folks are the way to go!
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Great experience, great staff from sales to delivery. Discovered them through a google search. Would definitely use them again and recommend them to anyone looking for a spa
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Sunset Spas provides a great selection of top-quality spas. Sales and service are top-notch.
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Had a great experience buying a spa from Sunset Spas. No high pressure sale. No trying to sell me anything I didn't want. The quality and price of my Maxx spa was unbeatable. I shopped at several locations around town and Sunset was far and above all the rest. The delivery was fast and friendly. I will only suggest Sunset Spas to my friends and family.
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Very Happy
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Thorough, Professional, Easy Experience! Great salesman!
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Dave was able to figure out what we needed quickly and really knew the product. We walked out knowing we would enjoy this hot tub for years!
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Salesman assisted with unusual install problems.
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Sunset Spas is clearly an exceptional company! After shopping at, and reviewing each spa dealer in the valley, I went with them, and I am glad I did! My sales guy Randy was amazing, explaining the product, and process from the beginning to the end. He helped me find the perfect tub for me. The price and quality is great. The delivery guys were awesome as well taking me through everything I need to know. Now I'm telling my buddies where to get their tub. Thanks Sunset Spas, you deserve a perfect review!!
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Very pleasant and knowledgeable sales person. Wonderful referral for electrician and flawless delivery.
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You can't find this kind of service everywhere. I was very impressed with how much we were taken care of during the whole experience, from picking out the right hot tub all the way to the delivery. We checked out 3 other competitors before coming BACK to Sunset to make our purchase. No way did anybody compare. We were shocked at how many "upgrades" came standard at Sunset spas. Way more jets, lights, steps, cover,and delivery, were not always included at the other places. We ended up having a minor issue after having our spa for a few weeks I called the service dept and was taken care of the very next time. Fortunately, the owner was in the area and he came to take care of the problem himself. Definitely one of the nicest guys I've talked to in a long time, you can tell he really cares about his customers.Also,my mom had bought one a few months before we did and she had the same wonderful experience.
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Sales person was very knowledgeable, low pressure, let us look on our own but was nearby when we had questions. I don't recall her name. I phoned in my order which was very painless. Delivery/set-up staff was great. They were friendly, concientious, quick, but thourough. Well done
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Knowledgeable sales person.
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Very happy
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We were very pleased with the way were greeted at the Home Show. They told us everything about the spas and helped us make the right choice for us. The delivery was on time and the crew was very friendly and knowledgeable.
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Chandler office was outstanding. Great sales people - knowledgeable and professional. Dave, the owner, is so super friendly.
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We love our hot tub! We have our coffee in it every morning and use it every night before bed. It should be a requirement for anyone who is active to have a hot tub! Diana was very knowledgeable about brands and, as we purchased a used model, that was important.
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WE are happy with our spa had a hiccup in costs at delivery but sunset spas made it right by supplying proper access steps. We did not receive the correct owners manual that had our control pad in it.
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Great everything except we had a bad Bluetooth "gecko" system which required us to kill the power to reset the pin/connection. Sunset came out and replaced with the older, much more reliable in my opinion, Belkin. Plus I got the older/bigger subwoofer
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Great experience from the initial shopping around to install. Dianna was very low pressure and knowledgeable and the delivery guys were so professional. Very happy!
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Great experience. Third hot tub in twenty years, most helpful people. Love my spa! Very satisfied with my spa and service from showroom to delivery and installation.
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Great experience, we're loving our new spa!
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Great! Thanks!
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From start to finish - very impressed. We are loving our new hot tub. :)
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Great experience from stepping into the store until it was delivered. Enjoying the spa almost every day. Thanks
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I would buy this spa again.
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Rich and Pete did a great job during installation process... Thanks!! Greg
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I felt comfortable during the process of selecting and purchasing our spa. In comparison to competitors, I concluded that we would get the best value from Sunsetspasaz.
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This is our revised review, following a very helpful orientation visit from DJ. He's a great asset to your company & had a very positive impact on our experience.
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Quality product.
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Chose your business because of your customer review rating.
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We are overly impressed with the quality and service you provide. EVERYONE we met we met and dealt with was kind and professional. Thank you! And we love our tub. :)
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Your service in the showroom was exceptional and we are very satisfied! We would come back again.
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We are very pleased with the quality of the spa and the excellent customer service.
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We were impressed by the low pressure environment. The lady showed us their operation and we were further impressed! Good product, good staff!
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I am very happy with the people I have worked with. The customer service has been very good.
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Knowledge of product and explanations were outstanding. Follow up product needs were wonderful and again service with a smile!!
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We love our spa!
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Mark was outstanding and his customer service was the BEST!
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We started and ended our spa search three times we because we were disillusioned by spa sales people. Mike was upfront with us and we made a good choice. Rich arrive the day of delivery to solve a simple problem. He was so down to earth, open and helpful that he really confirmed that we chose the right vendor.
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My spa bubbles take me away...even when it is 115 degrees outside! It is a perfect spa. Love it!
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We were impressed with the showroom and able to see how the spa worked. Dianna is very knowledgeable of her products. She was not tired of showing us around.
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You don't pay Ricardo enough! He turned a possible bad experience into a good one! Thanks to him you have a satisfied customer! We have already recommended you!
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Salesperson was very professional, knowledgable, and efficient. Delivery team was excellent.
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Larry greeted us with open arms. Very kind and honest about product and history of Maax spas. Overall great experience. Thanks guys! Love the tub!!!
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Great products and great pricing. Sunset spas went above and beyond to ensure customer satisfaction. A++ service!
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Prompt and Courteous. Best selection & prices.
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Loved doing business with Sunset spas. Dawn was knowledgeable about the product. Nice laid back atmosphere. Not a pressure sale at all.. Will definitely refer people.
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I saw the spas at the fair ground then later visited a showroom in Glendale. I meet Dawn who was more then happy to spend the time on answering question on the pro and cons on the spas. We signed a contract and all went as planned and had no problems at all. Rich at the warehouse was more then attentive to my needs called back anytime I called him with a question. The crew if 3 who delivered was the best, it seems in less than 1 hr they set it up and filled and left us with an awesome spa
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Sales person was friendly and not pushy. Excellent overall experience!
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Chose to do business with you because of your reputation and a referral to you.
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The therapeutic spa helps so much with leg and back pain. Like a home massage. Thank you very much for the brownies!
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I cannot complement enough the excellent installation staff. We had a difficult installation and they did it beautifully.
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On delivery, the unit was missing a power cord and the cover on the filter. For a time we were concerned, until Rich contacted us and took care of everything - over and above! Thank you, Rich!
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Very good sales lady!
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All commitments were met - quality delivery and technical help. Excellent firm to do business with!
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We visited many spa companies in the east valley and was very impressed by Sunset Spa's and their prices. We loved the idea of supporting a local business as well. When delivery guys came they were very nice but they messed up our new laid sod pretty bad when trying to back the hot tub into its spot. Otherwise no complaints.
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Everyone was friendly and knowledgeable. Showroom was neat and tidy, unlike another place we went to first.
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Sales and delivery experience was a 10! Excellent purchase experience, Sean was Very knowledgeable and explained everything! Thanks, Sean - We love it!
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Great product and knowledgeable sales staff. Nice display at home show. Speedy delivery and set up. Pricey but worth it. We are enjoying the spa immensely. Glad we pulled the trigger.
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Sunset Spas was awesome! Dianna is low pressure and extremely nice! She's wonderful!..Rich my installer, is a GOD!..he is friendly and goes out of his way to make you feel comfortable..my vita prestige spa had a leak(no gasket on water feature, and leaking underneath) he came out, found it, and fixed in no time!..first rate company!..I refered my friend Phil Ward to Dianna and he just bought a model 371 from them!!..Thank you again for everything! we are happy! One suggestion, it would be nice for a company like yours to have electricians as part of the install. If you had that, you would sell a ton more spas!..I WOULD NOT HESITATE to pay you for that service. As it was, I had to get my electrical from the box to the spa, and had friends help me. A true hassle. I think that's why more people don't buy spas..you are almost turnkey! not quite..anyway, something to think about in the future!..
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The sales person and delivery people were very professional and efficient. Dawn was very knowledgeable and helped me pick out the right spa. Great customer service.
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Thanks for the brownies!
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Travis was nice and the serviceman, Pete, was wonderful!
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Wonderful selection with competitive prices and very knowledgeable, friendly, and honest sales staff.
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Such a great staff. So knowledgeable and helpful. Great experience all around. Thanks!
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Salesman knowledgeable at Chandler store. Personnel very helpful. Like that I can purchase product at store, i.e. filters, etc.
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Friendly, knowledgeable and professional--answered all of our questions.
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After visiting(and revisiting some) 6 different spa stores we were impressed with the selection,features offered and staff knowledge at Sunset Spas at Arrowhead. Selecting our Spa and the features we wanted was easy with Davis's help and guidance.
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The customer service and quality of the product were amazing.
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I really appreciated the tIme spent by the salesperson at the Home Show giving me information about the product.
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Larry was extremely helpful in getting our spa within two weeks in time for family arriving and Super Bowl. Very easy to work with and had referrals for electricians. Always kept us in the loop.
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Great selection at store, friendly sales staff, took the time to educate us on spas in general, and Maax spas in particular.
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Dave Morelli at Sunset Spas is very knowledgeable and has a terrific personality! Very friendly and likable guy and great to do business with!
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Our purchase experience was Great! Excellent service. Sales and service staff really know their product. Spa is a Great addition to our house. Already been recommending Sunset Spas to friends considering getting a spa.
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My only comment is that the delivery crew did not have the correct filter when they set up my spa. It took several calls/emails to have it delivered the following week.
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Very Impressed by the service and quality of the spa. Would highly recommend this business, Sunset Spa, to my friends.
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Would recommend Sunset Spas to anybody. Did great at set-up in our yard.
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I want to thank you for your great customer service.
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Staff is very knowledgeable and helpful. Spa is just what we hoped for.
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I heard about your store from another customer and chose to purchase from you because of your reputation and service and product quality.
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Good quality spa, fully loaded, great customer service, and an awesome experience.
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Dave, Your staff did a wonderful job!
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Dave is a pilot. We chose this store for expertise and low pressure sales.
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A Great Company with a Great Product! Sunset will follow through from start to finish with Quality Customer Service.
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Simply OUTSTANDING!!!
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There has been no surprises. After delivery Sunset Spas has been excellent at following through with minor issues. We appreciate Rich's help.
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Totally great experience dealing with delivery sales & president. Found your product reviews on the internet. Awesome!
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Larry was great! Honest, straight forward, with no hidden agenda or fees. Great guy and a great company.
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Great experience!
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Liked what I saw and good sales people
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Salesman was very knowledgable.
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Great experience!
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Delivery crew did a great job in the dark at 600pm. Gave lots of information on start up and maintaining tub. Overall, both sales and set up were very good experiences.
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It was a great buying experience from the showroom to a great salesman. We are very satisfied with our spa.
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Great job, good products, excellent product knowledge, friendly and easy to speak with and ask questions, good prices.
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It was a pleasure and very relaxed experience dealing with Dave Morelli. I would definitely recommend your store to others!
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The price was great and included everything we had been looking for.
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Dave was tops for product knowledge and helping us determine the best spa for us.
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Wonderful doing business with you. Very Professional!
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Dave at Sunset Spas is absolutely the BEST. He is very knowledgeable of the product and stands 100% behind what he sales.
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showroom was under a remodel, but that didn't hinder a great sales experience! love the spa and delivery/set up was fast and efficient
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Found you at the home show. Price and quality of product sold us. Delivery was very smooth.
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Highly recommended by neighbor friend!
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Still waiting on my cover lift, other than that I'm very satisfied.
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Very pleased with sales and service. Great spa!
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Went into the store to look, and ended up purchasing. I am the type of customer that puts customer service and respect high on the list. Best purchase I made this year!
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We never know for sure that a sales pitch is genuine and true. Your business has proven our sale to be true and trustworthy. We're very pleased with your product and service.
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The sales person knew the product and did not use high pressure tactics.
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I felt comfortable with the sales person and didn't feel like I was being pushed. Dollar for dollar the features, offered on the spas at Sunset Spa were superior to the 3 or 4 other stores I visited before making my purchase. Also knowing my spa was made locally influenced my decision.
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The sales person took time with us.
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I had been to three other spa stores before making it into Sunset Spas in Chandler. I was frustrated and ready to give up. But when I opened the door to Sunset Spas, it was like a whole different experience. The store was shiny clean and sparkly! I was seriously impressed. This store is amazing and had everything I needed to see (and more), but the salesman was also very knowledgeable and friendly. I seriously could not have asked for a better experience! But, as always, you begin to think that if the sales process was so easy, the delivery/install will probably be a nightmare. Nope, the complete opposite. Delivery and install were just as amazing as the sales process. They knew exactly what they were doing and were very friendly and gave great information to a new spa owner! I have already had the unfortunate need to call for service; however, it was a very easy and smooth process. The service side has been amazing to deal with. Friendly and accommodating. I would recommend Sunset Spas to anyone looking for a spa. Every one I have dealt with at Sunset Spas in Chandler has been incredibly helpful! SIX STARS out of FIVE! ******!!
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The product knowledge of the salesperson was outstanding. Selection of spa types and features was broad. The salesperson and the company did what they said they would do.
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From purchase to delivery the customer service and support were outstanding! The delivery was a challenge because our yard but you guys didn't quit. Thanks!
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I would not hesitate to recommend Sunset Spas to prospective customers!
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Sunset Spas was great to work with. When option 1 didn't work, they came up with 3 others! Larry is wonderful to work with.
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Our experience was great! We were excited with with Larry our salesman. He knew what he was talking about and the price was right for our budget. Thanks again!
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Our experience at the home show was a non-pressure tactic. Friendly and knowledgeable!
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We were very impressed with the quality. Larry was a great salesman, no B.S. - straight up. Awesome Experience!
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One of the reasons I chose your store was the online rating of your company.
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We purchased our hot tub at the Home Show in March 2014... It was delivered in April with a very friendly crew. When we had a little hic-cup in our purchase, however, Dave made sure everything was taken care of to our satisfaction... We were pleased how they solved problem to satisfy the customer. We also purchase a spa surround from a company Dave suggested and we are very happy with the results. GREAT customer service... just hope it continues as we enjoy our hot tub.
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So far we have loved everything about our new spa - easy to maintain, comfortable, and good looking! P.S. Thanks for the brownies!
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We found Rich Cruz to be very helpful.
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Everyone associated with store very helpful and knowledgeable. Very happy my with spa.
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Affordable refurbished spas and a great sales guy! Thanks for the brownies!
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Great Experience! Very satisfied with the quality white glove delivery, set-up, and operating guidance made such a difference. Will never again be without a spa.
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We love the spa design, especially the foot jets.
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Rich is awesome! He arranged fixes and information.
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After sale service has been great. Had some small adjustments and repairs done very quickly.
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Very nice spa! Quality for money. Thank you.
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Salesman at H and G show was very knowledgeable and professional. Dealing with Harry at the store was excellent. The spa is beautiful and has excellent construction.
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Great products and superior service. Dave was knowledgeable, but not pushy. All promises were met.
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After shopping for spas for over two years, I came back to Sunset twice and finally bought.
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Dave, the owner, was more helpful than any other spa dealer. I came all the way from Lake Havasu and am glad I did. In the past 2 weeks since installing the spa (Max 471) I'm getting the best sleep in years and I really feel great. This thing really turbo massages you. Thanks Sunset Spas!
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We bought our Sunset Spa at the home show back in March. Our spa was delivered after construction time with meticulous care. It was exactly as described and ordered, easy to set up and we were enjoying our spa within days of delivery. Dave (over the phone) was very helpful getting us educated on the proper use of chemicals and the overall operation of the spa and explained it like he was right there. We had an emergency yesterday and the care, concern and assurance provided by both Dave and Rich were unmatched. They walked us through the steps and everything turned out as they had stated. We cannot thank Sunset Spas and especially Dave and Rich for their assistance and couldn't be happier with our purchase and buying from Sunset Spas!!!
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The quality of the hot tub is excellent ( Vita Envie ). All people we have dealt with at Sunset Spa have been very helpful. Dave the owner spent the time with us to answer any questions or problems we had. Three days after the spa start-up the second pump failed. We phoned on a Friday afternoon. Within an hour a technician was at our house and discovered it was in fact a failed pump.A new pump was ordered and installed by Monday afternoon.We were still able to the spa with the one pump for the weekend. We are very happy with the quick response to our problem and the quick installation of the new pump.Unable to remember the technicians name,but he acted in a very professional manner through the whole repair process. With the quality of the spa,their response to our pump replacement and after market service we will recommend this company to our friends and would be happy to buy from them again!!!
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We purchased a hot tub from Sunset Spas recently and were extremely pleased with not only the quality of the tub we bought but also the great customer service we received from the owner Dave. Dave took extra time to be sure we understood how to take care of our hot tub; from how to do the water chemistry to what to do when we go away for the summertime. We always like to support local businesses and in this case, I don't think we could have made a better decision. I'd recommend Sunset Spas to anyone looking for a great deal on a spa. Great people, great products equals happy customer! :)
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I had no idea how big the showroom was - it winds around to another extra room that has tons of hot tubs to select from. The managers are really nice and it's a low pressure to no pressure sales approach. I recommend Sunset Spas to any one looking for a new or refurbished spa or hot tub!
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