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Sunset Spas of Arizona

Sunset Spas of Arizona

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2225 W Pecos Road #8
Chandler, AZ 85224
Phone: (480) 656-7267

Chandler, AZ

Sunset Spas is Arizona's #1 customer's choice and source for MAAX Spas, barbecues, and custom spa surrounds. We have three valley locations to serve you in Chandler, Glendale & Scottsdale and one location in Las Vegas, NV. Let us help you custom design your hot tub to suit your needs and save 30-60% off retail by buying factory direct. MAAX Spas has become a quality leading hot tub manufacturer with over 45 years' experience, and our spas are manufactured locally in Chandler, Arizona.

At Sunset Spas, we're about treating our clientele with a unique level of customer service. One-on-one designer assistance, creative design concepts, and the highest quality hot tubs in the Phoenix metropolitan area. Discover how easy it is to buy a spa and let us take care of the details. Our services include initial spa setup, used hot tub removal, and spa chemicals and spa care education.

Business Profile of Sunset Spas of Arizona - Chandler, AZ

Office Type: • Service & Sales
• Manufacturing
Hours: • Mon - Sat 10 AM - 6 PM
• Sun 11 AM - 4 PM
Owner: David & Nicole Rempfer
History: Established in 2005
Inventory: • Hot Tubs
• Swim Spas
• BBQs
Languages: • English
• Spanish
Manufacturers: • Vita Spa
• Elite Spas
• MAAX Spas
• California Cooperage
• PowerPool
• Covana Covers
• Lion Premium Grills
Serving Areas: • Glendale
• Scottsdale
• Chandler
• Greater Phoenix
2015 Customer Satisfaction Award

Congratulations to Sunset Spas!

Based on their record of consistent success in meeting customers' needs and demonstrating the highest quality of service, Star Ratings USA is proud to recognize Sunset Spas with our 2015 Dealer Of The Year award! They have earned our highest honor as a business focused on customer satisfaction, and we wholeheartedly recommend them to prospective clients. Read more details...

"Star Ratings has helped us increase the amount of reviews we receive and, as a result, we have sold an additional 20 new spas this last year, dramatically increasing our sales and profits.”

- Dave Rempfer, Owner, Sunset Spas

Customer Reviews

Michael and Randy were very helpful and knowledgable salesmen. They truly keep their word of being helpful..even answering questions AFTER the purchase. Rich, from Chandler, was also nice enough to come to my home and explain a few things about the panel l didn't quite understand when Cole told me what to do. I love my spa! Thank you!
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Everyone from the sales person, the delivery and set crew, to the warranty people have professional and very courteous.
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My wife and I had been shopping around for a spa for a while. We met Randy at the Home Show in Phoenix. I loved his honesty...and the time he explained the value of the spa. We ended up buying the spa on at the Home Show and have been pleased with our choice.
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Great product. From sales to delivery/set-up just as advertised and promised.
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Great hot tub and Great staff. :)
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Can't say enough about Sunset Spas-their professionalism, knowledge, and follow-up. It is UNSURPASSED!! Recently had a service call and Brandon was A++. He was timely, courteous,knowledgeable with regards to our Maxx 7000 Spa. The follow-up and support from the staff at Sunset Spas is remarkable. GREAT JOB!!! If anybody reading this is in the market for a great product and a retail business that cares, Sunset Spas is it!
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Randy was very knowledgeable and we appreciated the time he spent educating us.
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Larry was great. He answered all of my questions and made me feel confident with my product choice.
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The product sells itself.
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We had an issue with the mother board on our newly installed spa. The business owner, Dave, came to our home and replaced the board himself. We have had wonderful follow-up service and complete customer satisfaction!
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Everyone we worked with at Sunset Spas was friendly, courteous, and willing to accommodate our timeline with no question. Very professional staff. Spa is exactly as ordered; quality product--would recommend highly.
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Owner was extremely nice and helpful in the set-up process. He answered questions, gave helpful information & resolved minor issue. Great customer service!!
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We highly recommend Sunset Spas! This is our 2nd purchase with them and with Maax Spas. We buy all our maintenance supplies here too.
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Knowledgeable salesman. Good value for cost of product. My hot tub was the best thing I could have chosen. We use ours year round!
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Not knowing much about spas, your salesman (Randy) took the time to educate me about the product. I ended up purchasing the Joli. It is well made and easy to maintain. Would highly recommend Sunset Spas to anyone interested in purchasing one. It's been 5 months now, and my wife and I are loving it! Thanks again and keep up the great work!
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Good service.
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Purchase experience over a year ago was good. What was outstanding was the service I received from Randy when I stopped by for some new filters. Randy was extremely helpful and full of knowledge he was more than happy to share in terms of spa care and general Maintainance. Very happy customer. We also required a service call which was handled smoothly and efficiently - all under warranty.
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Diane was AMAZING!! I wish I could have dealt with her exclusively throughout the entire process. We LOVE our TUB!!! Enjoyment pure enjoyment..just frustrated with no guidance with using the wifi controls, feeling lost on how to use some systems and not understanding the ozone. Happy about the purchase overall
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Michael and Randy were wonderful guys willing to listen to what l really wanted (low prifile and not too expensive) Michael showed me the perfect spa that was in the brochure but not on the showroom floor. He "hit the nail on the head" for what I wanted and gave me his very best rock bottom price. Randy was also VERY obliging and was not just "on the ball" He was AHEAD of the ball and kept me up to date on everything in the process. I had a special case of needing my spa in a certain place beyond normal, and he saw that it got accomplished...AND ALL IN THE TIME FRAME THEY PROMISED! Thank you, guys, for your intergrity. It means a lot!
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Randy at the Glendale location was awesome, he was very helpful and patient explaining the care of our new spa. Excellent customer service before, during, and most importantly, after the sale. I highly recommend Sun Set Spas to everyone interested in purchasing a spa, go see Randy!!!
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Great prices on hot tubs. Easy delivery and everything went well.
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Everything went really smooth.The sales person was very knowledgeable about the product. The three young men who delivered the spa were awesome--made sure it was installed without a scratch.
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Staff was very helpful when purchasing our new spa! Thank you!! :)
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Keep it up! I will always come to you when I need a grill or spa and I will recommend you to my neighbors.
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I purchased a Lion Grill from Sunset back in July. The pool builder requested I have it delivered so that they could build the grill island around it. Sunset held if for me until the builder asked for it and then delivered it with no charge. Once the grill island was complete the pool company insisted that it was not their job to install the grill. This was 2 months after I had purchased the grill and had it delivered but I called Sunset to see if I could pay them to send someone out to install it since the pool contract was vague on that point (It said build an island for the grill but not put it there). Sunset sent a couple of guys out within days at no charge. I was impressed with their staff from the first time I called for info on the grill to the install this week. They have been professional and gone above and beyond to make me happy!
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Very prompt and honest. Sales gal was great!
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Our satisfaction with Sunset Spas started with Randy. From the minute we walked into the showroom, he was friendly, very professional, and very knowledgeable. It allowed us to have a great buying experience and lastly, the delivery went just as smooth. "Teamwork makes the dream work." Thank you to everyone who was part of making this happen.
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Having never purchased a spa, I was impressed with the Forrest's extensive knowledge - what to look for in buying a spa, maintenance, competitors, etc. It was a super low pressure sale, just highly informative and extremely helpful. Pricing for the spas was highly competitive as well.
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7 reviews 5.0 star rating 9/2/2017 I waited for a bit before I finally wrote a review of Sunset Spas. I bought my spa back in Nov of 2016 after alot of research and going to numerous spa stores. As soon as I walked in, I was greeted by Dave, who asked me what I was looking for. After I looked at all of the numerous spas that they had in their showroom, I decided on one. I talked more with Dave, and he talked me into upgrading to a different spa for a few more dollars and ALOT more features, and I'm so glad that I did! After my spa was delivered and set up, I was in heaven! Fast forward to today. I was checking my spa and noticed that the valve for the waterfall was not working. I called the store, and explained my problem, and to my surprise, they said come on down and we'll have a new valve waiting for you. BOTTOM LINE: If you want the best bang for your buck and GREAT CUSTOMER SERVICE, go see the guys at Sunset Spas on Bell rd!!! You will not be sorry!
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Great place to purchase a hot tub.
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Easy to contact, knowledgeable staff, delivered on time, spa is made locally. Good materials and good workmanship.
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Randy the store Manager has been extremely courteous and friendly. Due to a situation with a past sales representative that placed Randy in terrible and very difficult and concerning situation I was greatly impressed in the manner he handled it with the up most professionalism and promptness. I am extremely grateful and impressed with his care and customer service.
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We love our tub!
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Sunset Spas has a great staff and excellent products! We love our hot tub!
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Friendly, nice and a pleasant first time experience.
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Saleslady knowledgeable.
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Our installers were outstanding! They were very precise and explained in detail how to use and care for our spa. We are so happy with our purchase!
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Not pushy when we went in to look and very helpful in picking out what would be good for us.
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Brandon and his crew that delivered were great. Had Dillon (Technician) out today and he was truly amazing and very intelligent. Thanx Dillon!
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Excellent service and delivery.
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I'm very happy with my purchase. The sales and installation team were very good to work with. The spa is all I expected and more. Thank you all for the caring way you do business!
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I looked around a lot before deciding to get the spa here. Absolutely zero regrets. Such a great experience from beginning to end.
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Kind, honest, professional. Follow-up, service, all of it has been great. Thank you!
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Very knowledgeable sales,delivery people. Excellent product
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Randy was awesome!
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Sunset, Spas stands behind their products and bent over backwards to make sure we are SATISFIED, we would not Hesitate to Recommend them. Every business should have their Business Ethics!
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A pleasure to do due business with from sales to tech support to the owner, Best Customer Service we have Ever Experienced! Other businesses could learn How to Treat their Customers and keep them for Life!!!
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We were very impressed with the service, especially with the deliver staff.
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Great experience with all of the people we dealt with. We live close to MAXX Spas and like to shop and buy local. Thank you.
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We visited other stores in the area but no one took the time with us like Larry did. Great local spa. We love it.
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We have been VERY happy with our hotspa and swimspa from Sunset!! Great staff and a great product. "Turnkey" install without any hassle. Support after purchase has been excellent. I am so glad we decided on Sunset! Thank you!!
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Good showroom selection. Sales person & delivery were excellent.
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Very satisfied with experience. Thanks.
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Larry was the greatest service people also
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Diana has been very helpful. Excellent product,good service. Keep up the good work
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Dave and Randy were/are great to work with. Everything that we experienced was exactly what we were promised.
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We didn't know much about hot tubs but Dave explained everything to us including the positives and negatives of many manufacturers of hot tubs. After doing some online research on my own, I found what we were told was accurate. We never looked at another store because we were convinced that we found the best company to do business with.
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Have already recommended you.
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Quality product with very good warranty and service.
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Spa was exactly what we were looking for. delivery crew did a good job of putting the spa where we wanted it. the one little problem we had was taken care of with in a week of my call at no charge. I recommend them other spa buyers
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Had a few bumps with delivery but the staff more than made up for it. Thank you. We love it.
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From the first moment we walked in through the delivery, everyone was fantastic! Sunset Spa is top notch and recommend anyone considering getting a spa, check these guys out!
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Love our spa and loved doing business with Sunset Spas.
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we have been very satisfied with our Maax spa.
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The store has a lot of spas on display - A Big Plus! Salesman knowledgeable. Delivery crew was great!
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You did what you said you would do. That's all I ask.
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Excellent service and product
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What a great company!! Salesman was stellar. Would recommend to anyone!!! :) - A Satisfied Customer
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We were very happy with the purchase of our Spa and the staff was very coutesous and informative. The service department is also excellent.
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Sales and delivery crew were very professional, congenial and helpful.
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Salesmen were very helpful and very informative - we are a first time buyer.
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Randy (Mngr) was absolutely great! Very knowledgeable, took his time with us, answering lots of questions, thorough! No pressure sales. We love our hot tub & we're extremely pleased with the whole experience!!
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Great experience
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Randy was amazing to work with. Very knowledgeable and Pleasant!
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The spa is made here locally and priced very well.
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We looked everywhere for a spa. We can not be happier with the service and customer care Sunset Spa's gave us. Amazing staff and the ultimate product. We recommend Sunset Spa's for their professionalism and the great spa's they sell! Thank you, , we love our Spa!
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I am enjoying my new hot tub very much. Our salesman was great, the product is great, the delivery people did a very good job. Couldn't be happier with my purchase.
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Spa delivery did not meet our expectations initially. However, upon voicing our disappointment, our concerns were immediately addressed. The service manager and staff definitely went above and beyond to make everything right the next day. We were very impressed with the quality and speed of customer care, and we absolutely love our new spa!
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Everyone was Great to work with. thank you!
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Dave was awesome! He was truly one of the best salesmen I have ever had the pleasure of doing business with. He listened and helped me find the spa that best suited my needs. He was extremely knowledgeable and personable. I will definitely be buying my spa for my second home from him!
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Courteous and professional with an emphasis on spa entry/exit safety aspects relevant to older spa users. High quality products designed to last. Great value.
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Sorry i don't remember then older salespersons name but did a good job answering questions and being patient while we decided on which one and to purchase on the spot. The rushed the spa and was told 2 weeks so really pleased it was done and delivered less then 1 week. All people who came over from owner, the service manager from safford who used to watch the Cubs on wgn as a kid and the delivery guys were all cool. Just like to deal with people who just say it like it is but are still helpful. Would definately refer to the store as they underpromised and over delivered.
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You had just what we were looking for in a personal spa. Your sales and support teams were professional and right on spot for delivering what they promised and much ahead of schedule. Couldn't ask for a better product or a better team of folks to work with. Thanks.
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I had a great experience with Sunset Spas. The sales staff was not pushy and the spa was delivered quickly. There was a minor problem with the lights but it was fixed under warranty within a few days. I would buy from Sunset Spas again.
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Dianna was a great help and made us feel comfortable during the shopping process. Delivery crew was very efficient. Lights along the exterior bottom of the spa were misaligned during the manufacture process, although this was remedied after two home visits by technicians.
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Overall, we are very impressed with the product we purchased and the sales associate.
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Perfect Pricing, Great seating, Salesman we worked with has wonderful personality!
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We were ready to purchase another unit that we saw at the show. But after talking to Larry, and his knowledge and interest in our needs, we knew this was the unit for us. Can't wait for the cooler weather to come so we can really enjoy it.Even tho its still in the 100;s right now, we still enjoy our spa.
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Diana went above and beyond in helping us thru the purchase, delivery and install, as well as orientation of our spa. Will highly recommend!
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Great experience. Had a service call, very nice and corrected problem.
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Thank you for everything, Dave!
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Melinda was awesome. Great doing business with her. Very professional.
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Good product at a fair price - beats all competitors! Thanks for the gift :)
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I purchased my spa at a home and garden show and delayed delivery by almost 6 months due to a house fire. When I was finally able to schedule delivery, I went into the showroom to make final payment. The sales rep in your Arrowhead office was very professional and informative as I have never owned a spa before. He took the time to walk thru EVERYTHING with me twice to make sure I remembered and then reminded me that I could return at any time if I had questions or simply call the number. Luckily my memory isn't that bad yet, but it's nice to know that such customer service is available.
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Friendly service. Fair prices.
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The follow-up service is great! We will definitely refer. Thanks!
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Knowledgeable and patient salesperson.
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We are very satisfied with our spa(s) and with the level of service provided. Dave stands behind his products and has always treated us well. He is very knowledgeable.
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Randy was a very knowledgable and professional person to work with. He made sure that we got an amazing deal.
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Larry was extremely helpful. Everything was explained to our satisfaction and we enjoyed the entire transaction.
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It would have been nicer experience if they kinda showed everything as it was just myself and not husband home when they delivered it and they just kinda went brought the basics so quick,didn't show anything how to drain it which we had to do shortly after cause it was really nasty really fast but just seems like more could have been explained but overall was happy with the purchase
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My experience was sunset spa was great and I feel like I got a good deal for a good product
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Great customer service & knowledge of products. We had a good experience and would refer our friends and family.
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We highly recommend Sunset Spas. They sell spas that are an excellent quality at a fair price. Larry Staeb is extremely knowledgeable and steered us in the right direction.
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BOUGHT 5 SPAS HERE EXCELLNT COMPANY TO DO BUSINESS WITH
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This company and it's personnel ( especially Dave the owner)are first rate. They have excellent product knowledge and they conduct business with honesty and integrity. They really care about the customer and hat is best for them. There is no high pressure to spend more than one needs to. I would recommend Sunset Spas to anyone whether a close friend or a stranger. If you are looking for a spa, these folks are the way to go!
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Great experience, great staff from sales to delivery. Discovered them through a google search. Would definitely use them again and recommend them to anyone looking for a spa
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Had a great experience buying a spa from Sunset Spas. No high pressure sale. No trying to sell me anything I didn't want. The quality and price of my Maxx spa was unbeatable. I shopped at several locations around town and Sunset was far and above all the rest. The delivery was fast and friendly. I will only suggest Sunset Spas to my friends and family.
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Sunset Spas provides a great selection of top-quality spas. Sales and service are top-notch.
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Very Happy
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Thorough, Professional, Easy Experience! Great salesman!
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Dave was able to figure out what we needed quickly and really knew the product. We walked out knowing we would enjoy this hot tub for years!
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Sunset Spas is clearly an exceptional company! After shopping at, and reviewing each spa dealer in the valley, I went with them, and I am glad I did! My sales guy Randy was amazing, explaining the product, and process from the beginning to the end. He helped me find the perfect tub for me. The price and quality is great. The delivery guys were awesome as well taking me through everything I need to know. Now I'm telling my buddies where to get their tub. Thanks Sunset Spas, you deserve a perfect review!!
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Salesman assisted with unusual install problems.
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Very pleasant and knowledgeable sales person. Wonderful referral for electrician and flawless delivery.
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You can't find this kind of service everywhere. I was very impressed with how much we were taken care of during the whole experience, from picking out the right hot tub all the way to the delivery. We checked out 3 other competitors before coming BACK to Sunset to make our purchase. No way did anybody compare. We were shocked at how many "upgrades" came standard at Sunset spas. Way more jets, lights, steps, cover,and delivery, were not always included at the other places. We ended up having a minor issue after having our spa for a few weeks I called the service dept and was taken care of the very next time. Fortunately, the owner was in the area and he came to take care of the problem himself. Definitely one of the nicest guys I've talked to in a long time, you can tell he really cares about his customers.Also,my mom had bought one a few months before we did and she had the same wonderful experience.
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Sales person was very knowledgeable, low pressure, let us look on our own but was nearby when we had questions. I don't recall her name. I phoned in my order which was very painless. Delivery/set-up staff was great. They were friendly, concientious, quick, but thourough. Well done
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Knowledgeable sales person.
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Very happy
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We were very pleased with the way were greeted at the Home Show. They told us everything about the spas and helped us make the right choice for us. The delivery was on time and the crew was very friendly and knowledgeable.
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We love our hot tub! We have our coffee in it every morning and use it every night before bed. It should be a requirement for anyone who is active to have a hot tub! Diana was very knowledgeable about brands and, as we purchased a used model, that was important.
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Chandler office was outstanding. Great sales people - knowledgeable and professional. Dave, the owner, is so super friendly.
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WE are happy with our spa had a hiccup in costs at delivery but sunset spas made it right by supplying proper access steps. We did not receive the correct owners manual that had our control pad in it.
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Great everything except we had a bad Bluetooth "gecko" system which required us to kill the power to reset the pin/connection. Sunset came out and replaced with the older, much more reliable in my opinion, Belkin. Plus I got the older/bigger subwoofer
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Great experience from the initial shopping around to install. Dianna was very low pressure and knowledgeable and the delivery guys were so professional. Very happy!
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Great experience. Third hot tub in twenty years, most helpful people. Love my spa! Very satisfied with my spa and service from showroom to delivery and installation.😍
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Great experience, we're loving our new spa!
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Great! Thanks!
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Great experience from stepping into the store until it was delivered. Enjoying the spa almost every day. Thanks
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From start to finish - very impressed. We are loving our new hot tub. :)
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I would buy this spa again.
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Rich and Pete did a great job during installation process... Thanks!! Greg
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I felt comfortable during the process of selecting and purchasing our spa. In comparison to competitors, I concluded that we would get the best value from Sunsetspasaz.
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This is our revised review, following a very helpful orientation visit from DJ. He's a great asset to your company & had a very positive impact on our experience.
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Quality product.
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Chose your business because of your customer review rating.
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We are overly impressed with the quality and service you provide. EVERYONE we met we met and dealt with was kind and professional. Thank you! And we love our tub. :)
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Your service in the showroom was exceptional and we are very satisfied! We would come back again.
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We are very pleased with the quality of the spa and the excellent customer service.
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We were impressed by the low pressure environment. The lady showed us their operation and we were further impressed! Good product, good staff!
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I am very happy with the people I have worked with. The customer service has been very good.
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Knowledge of product and explanations were outstanding. Follow up product needs were wonderful and again service with a smile!!
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Mark was outstanding and his customer service was the BEST!
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We love our spa!
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We started and ended our spa search three times we because we were disillusioned by spa sales people. Mike was upfront with us and we made a good choice. Rich arrive the day of delivery to solve a simple problem. He was so down to earth, open and helpful that he really confirmed that we chose the right vendor.
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My spa bubbles take me away...even when it is 115 degrees outside! It is a perfect spa. Love it!
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We were impressed with the showroom and able to see how the spa worked. Dianna is very knowledgeable of her products. She was not tired of showing us around.
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Salesperson was very professional, knowledgable, and efficient. Delivery team was excellent.
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You don't pay Ricardo enough! He turned a possible bad experience into a good one! Thanks to him you have a satisfied customer! We have already recommended you!
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Larry greeted us with open arms. Very kind and honest about product and history of Maax spas. Overall great experience. Thanks guys! Love the tub!!!
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Great products and great pricing. Sunset spas went above and beyond to ensure customer satisfaction. A++ service!
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Prompt and Courteous. Best selection & prices.
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Loved doing business with Sunset spas. Dawn was knowledgeable about the product. Nice laid back atmosphere. Not a pressure sale at all.. Will definitely refer people.
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I saw the spas at the fair ground then later visited a showroom in Glendale. I meet Dawn who was more then happy to spend the time on answering question on the pro and cons on the spas. We signed a contract and all went as planned and had no problems at all. Rich at the warehouse was more then attentive to my needs called back anytime I called him with a question. The crew if 3 who delivered was the best, it seems in less than 1 hr they set it up and filled and left us with an awesome spa
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Sales person was friendly and not pushy. Excellent overall experience!
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Chose to do business with you because of your reputation and a referral to you.
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The therapeutic spa helps so much with leg and back pain. Like a home massage. Thank you very much for the brownies!
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All commitments were met - quality delivery and technical help. Excellent firm to do business with!
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Very good sales lady!
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On delivery, the unit was missing a power cord and the cover on the filter. For a time we were concerned, until Rich contacted us and took care of everything - over and above! Thank you, Rich!
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I cannot complement enough the excellent installation staff. We had a difficult installation and they did it beautifully.
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Everyone was friendly and knowledgeable. Showroom was neat and tidy, unlike another place we went to first.
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We visited many spa companies in the east valley and was very impressed by Sunset Spa's and their prices. We loved the idea of supporting a local business as well. When delivery guys came they were very nice but they messed up our new laid sod pretty bad when trying to back the hot tub into its spot. Otherwise no complaints.
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Great product and knowledgeable sales staff. Nice display at home show. Speedy delivery and set up. Pricey but worth it. We are enjoying the spa immensely. Glad we pulled the trigger.
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Sales and delivery experience was a 10! Excellent purchase experience, Sean was Very knowledgeable and explained everything! Thanks, Sean - We love it!
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Sunset Spas was awesome! Dianna is low pressure and extremely nice! She's wonderful!..Rich my installer, is a GOD!..he is friendly and goes out of his way to make you feel comfortable..my vita prestige spa had a leak(no gasket on water feature, and leaking underneath) he came out, found it, and fixed in no time!..first rate company!..I refered my friend Phil Ward to Dianna and he just bought a model 371 from them!!..Thank you again for everything! we are happy! One suggestion, it would be nice for a company like yours to have electricians as part of the install. If you had that, you would sell a ton more spas!..I WOULD NOT HESITATE to pay you for that service. As it was, I had to get my electrical from the box to the spa, and had friends help me. A true hassle. I think that's why more people don't buy spas..you are almost turnkey! not quite..anyway, something to think about in the future!..
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The sales person and delivery people were very professional and efficient. Dawn was very knowledgeable and helped me pick out the right spa. Great customer service.
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Thanks for the brownies!
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Travis was nice and the serviceman, Pete, was wonderful!
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Wonderful selection with competitive prices and very knowledgeable, friendly, and honest sales staff.
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Such a great staff. So knowledgeable and helpful. Great experience all around. Thanks!
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Salesman knowledgeable at Chandler store. Personnel very helpful. Like that I can purchase product at store, i.e. filters, etc.
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After visiting(and revisiting some) 6 different spa stores we were impressed with the selection,features offered and staff knowledge at Sunset Spas at Arrowhead. Selecting our Spa and the features we wanted was easy with Davis's help and guidance.
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Friendly, knowledgeable and professional--answered all of our questions.
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The customer service and quality of the product were amazing.
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I really appreciated the tIme spent by the salesperson at the Home Show giving me information about the product.
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Larry was extremely helpful in getting our spa within two weeks in time for family arriving and Super Bowl. Very easy to work with and had referrals for electricians. Always kept us in the loop.
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Great selection at store, friendly sales staff, took the time to educate us on spas in general, and Maax spas in particular.
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Our purchase experience was Great! Excellent service. Sales and service staff really know their product. Spa is a Great addition to our house. Already been recommending Sunset Spas to friends considering getting a spa.
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Dave Morelli at Sunset Spas is very knowledgeable and has a terrific personality! Very friendly and likable guy and great to do business with!
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My only comment is that the delivery crew did not have the correct filter when they set up my spa. It took several calls/emails to have it delivered the following week.
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Very Impressed by the service and quality of the spa. Would highly recommend this business, Sunset Spa, to my friends.
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Would recommend Sunset Spas to anybody. Did great at set-up in our yard.
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I want to thank you for your great customer service.
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Staff is very knowledgeable and helpful. Spa is just what we hoped for.
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I heard about your store from another customer and chose to purchase from you because of your reputation and service and product quality.
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Good quality spa, fully loaded, great customer service, and an awesome experience.
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Dave, Your staff did a wonderful job!
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Dave is a pilot. We chose this store for expertise and low pressure sales.
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A Great Company with a Great Product! Sunset will follow through from start to finish with Quality Customer Service.
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Simply OUTSTANDING!!!
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There has been no surprises. After delivery Sunset Spas has been excellent at following through with minor issues. We appreciate Rich's help.
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Totally great experience dealing with delivery sales & president. Found your product reviews on the internet. Awesome!
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Larry was great! Honest, straight forward, with no hidden agenda or fees. Great guy and a great company.
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Salesman was very knowledgable.
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Liked what I saw and good sales people
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Great experience!
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Great experience!
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Delivery crew did a great job in the dark at 600pm. Gave lots of information on start up and maintaining tub. Overall, both sales and set up were very good experiences.
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It was a great buying experience from the showroom to a great salesman. We are very satisfied with our spa.
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Great job, good products, excellent product knowledge, friendly and easy to speak with and ask questions, good prices.
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It was a pleasure and very relaxed experience dealing with Dave Morelli. I would definitely recommend your store to others!
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The price was great and included everything we had been looking for.
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Dave was tops for product knowledge and helping us determine the best spa for us.
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Wonderful doing business with you. Very Professional!
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Dave at Sunset Spas is absolutely the BEST. He is very knowledgeable of the product and stands 100% behind what he sales.
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showroom was under a remodel, but that didn't hinder a great sales experience! love the spa and delivery/set up was fast and efficient
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Highly recommended by neighbor friend!
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Found you at the home show. Price and quality of product sold us. Delivery was very smooth.
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Still waiting on my cover lift, other than that I'm very satisfied.
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Very pleased with sales and service. Great spa!
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Went into the store to look, and ended up purchasing. I am the type of customer that puts customer service and respect high on the list. Best purchase I made this year!
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We never know for sure that a sales pitch is genuine and true. Your business has proven our sale to be true and trustworthy. We're very pleased with your product and service.
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The sales person knew the product and did not use high pressure tactics.
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I felt comfortable with the sales person and didn't feel like I was being pushed. Dollar for dollar the features, offered on the spas at Sunset Spa were superior to the 3 or 4 other stores I visited before making my purchase. Also knowing my spa was made locally influenced my decision.
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The sales person took time with us.
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I had been to three other spa stores before making it into Sunset Spas in Chandler. I was frustrated and ready to give up. But when I opened the door to Sunset Spas, it was like a whole different experience. The store was shiny clean and sparkly! I was seriously impressed. This store is amazing and had everything I needed to see (and more), but the salesman was also very knowledgeable and friendly. I seriously could not have asked for a better experience! But, as always, you begin to think that if the sales process was so easy, the delivery/install will probably be a nightmare. Nope, the complete opposite. Delivery and install were just as amazing as the sales process. They knew exactly what they were doing and were very friendly and gave great information to a new spa owner! I have already had the unfortunate need to call for service; however, it was a very easy and smooth process. The service side has been amazing to deal with. Friendly and accommodating. I would recommend Sunset Spas to anyone looking for a spa. Every one I have dealt with at Sunset Spas in Chandler has been incredibly helpful! SIX STARS out of FIVE! ******!!
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The product knowledge of the salesperson was outstanding. Selection of spa types and features was broad. The salesperson and the company did what they said they would do.
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From purchase to delivery the customer service and support were outstanding! The delivery was a challenge because our yard but you guys didn't quit. Thanks!
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I would not hesitate to recommend Sunset Spas to prospective customers!
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Sunset Spas was great to work with. When option 1 didn't work, they came up with 3 others! Larry is wonderful to work with.
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Our experience was great! We were excited with with Larry our salesman. He knew what he was talking about and the price was right for our budget. Thanks again!
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Our experience at the home show was a non-pressure tactic. Friendly and knowledgeable!
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One of the reasons I chose your store was the online rating of your company.
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We were very impressed with the quality. Larry was a great salesman, no B.S. - straight up. Awesome Experience!
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We purchased our hot tub at the Home Show in March 2014... It was delivered in April with a very friendly crew. When we had a little hic-cup in our purchase, however, Dave made sure everything was taken care of to our satisfaction... We were pleased how they solved problem to satisfy the customer. We also purchase a spa surround from a company Dave suggested and we are very happy with the results. GREAT customer service... just hope it continues as we enjoy our hot tub.
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So far we have loved everything about our new spa - easy to maintain, comfortable, and good looking! P.S. Thanks for the brownies!
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We found Rich Cruz to be very helpful.
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Everyone associated with store very helpful and knowledgeable. Very happy my with spa.
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Affordable refurbished spas and a great sales guy! Thanks for the brownies!
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Great Experience! Very satisfied with the quality white glove delivery, set-up, and operating guidance made such a difference. Will never again be without a spa.
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We love the spa design, especially the foot jets.
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Very nice spa! Quality for money. Thank you.
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Rich is awesome! He arranged fixes and information.
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After sale service has been great. Had some small adjustments and repairs done very quickly.
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Salesman at H and G show was very knowledgeable and professional. Dealing with Harry at the store was excellent. The spa is beautiful and has excellent construction.
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Great products and superior service. Dave was knowledgeable, but not pushy. All promises were met.
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After shopping for spas for over two years, I came back to Sunset twice and finally bought.
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We bought our Sunset Spa at the home show back in March. Our spa was delivered after construction time with meticulous care. It was exactly as described and ordered, easy to set up and we were enjoying our spa within days of delivery. Dave (over the phone) was very helpful getting us educated on the proper use of chemicals and the overall operation of the spa and explained it like he was right there. We had an emergency yesterday and the care, concern and assurance provided by both Dave and Rich were unmatched. They walked us through the steps and everything turned out as they had stated. We cannot thank Sunset Spas and especially Dave and Rich for their assistance and couldn't be happier with our purchase and buying from Sunset Spas!!!
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Dave, the owner, was more helpful than any other spa dealer. I came all the way from Lake Havasu and am glad I did. In the past 2 weeks since installing the spa (Max 471) I'm getting the best sleep in years and I really feel great. This thing really turbo massages you. Thanks Sunset Spas!
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We purchased a hot tub from Sunset Spas recently and were extremely pleased with not only the quality of the tub we bought but also the great customer service we received from the owner Dave. Dave took extra time to be sure we understood how to take care of our hot tub; from how to do the water chemistry to what to do when we go away for the summertime. We always like to support local businesses and in this case, I don't think we could have made a better decision. I'd recommend Sunset Spas to anyone looking for a great deal on a spa. Great people, great products equals happy customer! :)
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The quality of the hot tub is excellent ( Vita Envie ). All people we have dealt with at Sunset Spa have been very helpful. Dave the owner spent the time with us to answer any questions or problems we had. Three days after the spa start-up the second pump failed. We phoned on a Friday afternoon. Within an hour a technician was at our house and discovered it was in fact a failed pump.A new pump was ordered and installed by Monday afternoon.We were still able to the spa with the one pump for the weekend. We are very happy with the quick response to our problem and the quick installation of the new pump.Unable to remember the technicians name,but he acted in a very professional manner through the whole repair process. With the quality of the spa,their response to our pump replacement and after market service we will recommend this company to our friends and would be happy to buy from them again!!!
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I had no idea how big the showroom was - it winds around to another extra room that has tons of hot tubs to select from. The managers are really nice and it's a low pressure to no pressure sales approach. I recommend Sunset Spas to any one looking for a new or refurbished spa or hot tub!
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