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88%
Customer Recommended of recent customers
recommend this business
from 265 customers

Aqua Rec's of Bonney Lake

Aqua Rec's of Bonney Lake

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20880 State Route 410 East
Bonney Lake, WA 98391
Phone: (253) 826-2561

Bonney Lake, WA

Aqua Rec's is the Puget Sound region's #1 choice for swimming pools, hot tubs, and spas, along with gas, wood, and pellet burning fireplaces. With nearly four decades of experience in the industry, we are the area experts for swimming pools, spas, and stoves, servicing more customers than any other company in the region.

We are a family-owned business that started in a small garage back in 1976. In the forty years since the beginnings of our small swimming pool and spa dealership, we have become an industry leader due to our commitment to helping our customers save money while getting the pool, spa, or fireplace of their dreams. Aqua Rec's retail division, Fireside Hearth N' Home, is one of the largest pool builders, spa dealers, and provider of fireplaces in the area.

Business Profile of Aqua Rec's of Bonney Lake

Store Hours: • Mon-Sat 10am-6pm
• Closed Sunday
Water Lab: • Mon-Sat 11am-5pm
• Closed Sunday
Store Manager: Chris Urban
Inventory: • Pools
• Spas
• Fireplaces
View All...
Office Type: • Sales
• Design
• Installation
• Renovations
• Service
Manufacturers: • Alfresco
• Big Green Egg
• Bullfrog Spas
• Cal Spas
• Cardinal Systems
• Catalina Spas
• Clearwater Spas
• Enviro
View All...
Serving Areas: • Puyallup
• Bonney Lake
• Tacoma
• Gig Harbor
• Fircrest
• Woodinville
• Pierce County
• King County
• Thurston County

Customer Reviews

Thank you, Aqua Rec's, for helping me with my spa purchase. I just appreciate your honesty, your patience throughout the process, and really appreciate there being no pressure to buy. I will be recommending your company to anyone I know who is looking for a new hot tub. So glad you now have a store in Gig Harbor as well so we can get our chemicals more local too. Thanks. Gina
Satisfied Review Verified CustomerVerified Customer
 

Researched local Hot Tub businesses and found Aqua Recs in Tacoma to be the best value. Clint helped me decide which tub would work best for me. The perfect tub was carefully delivered to my home. I was worried about damage to my homes landscaping but the delivery guys did an excellent job and there was no damage! I was advised on use of the chemicals and care for my tub. Very very happy with my purchase!! Thank you Aqua Rec!!
Satisfied Review Verified CustomerVerified
 

Rick was the best! His store was our 6th visit to a spa showroom. We came in to get an education on Bullfrog and the other brands at AquaRec. He patiently answered ALL our questions and went out of his way to show us a new spa that was coming soon so we could be completely confident in our decision. No high pressure or negativity about “other brands.” Just plain and simple, good old fashioned, customer service. We can’t wait to be owners of the Bullfrog M9. 5 Stars well deserved.
Satisfied Review Verified CustomerVerified
 

I did the research and found CLEARWATER SPAS to be the best. The most jets, the best pumps, the ONLY ONE you'll find with no LUMBER to rot and NO Spray Foam All Over Up Inside the cabinet. One of the few you can replace any jets from in the hot tub with your bear hands. It's all built with rigid polypropylene pipe supports from the ABS Base to the tub, with rigid foam panels inside each side panel. The only one to recover heat from the pumps and use it to help heat the water. SIMPLY THE BEST at a great price. Ask about the 4-way water cleaning system.
Satisfied Review Verified CustomerVerified
 

Thanks Aqua Rec's for building our family an amazing swimming pool, our our family so much appreciated working with us on this huge purchase. You made the process so easy!
Satisfied Review Verified CustomerVerified
 

Thank you Aqua Rec's for your fast and awesome installation of our new pellet stove. This is our third pellet stove we have owned and your installation crew was amazing. Thanks Chris for your professionalism in helping us find the right product. We will definitely not shop anywhere else for our next fireplace. Thanks, Kelly & Lisa
Satisfied Review Verified CustomerVerified
 

I have a temperamental pellet stove. It's difficult finding someone with experience. Michael not only called me back re it that day to help troubleshoot it but he also went home that night to find an old manual to help further. I will give all the business I can to these folks (as long as the pricing is within reason, which it seems to be.) Thanks again Michael.
Satisfied Review Verified CustomerVerified
 

Easy to have the spa water checked occasionally. Always friendly and willing to assist.
Satisfied Review Verified CustomerVerified
 

Installed my wood stove and there were a few minor issues with the roofing flashing leaking, but they came back and fixed it on there day off. I’m very happy and am sorry I wrote a bad review the first time.
Satisfied Review Verified CustomerVerified
 

I know the family of Aqua Rec's really well, but I just needed to say "thanks Aqua Rec's" for another great product, installation, and service. This time, we installed a pellet stove (Heatliator PS35) into our rental apartment and our renters absolutely love it. It's thermostaically controlled which makes it easy for them. Great job on the work your doing and I will always be coming back. Bruce & Vickie
Satisfied Review Verified CustomerVerified
 

I just wanted to say thanks to Chris & his company, as we have bought three stoves from Aqua Rec's at three different sites and this one was no different: awesome fireplace insert and my wife could not be any happier. They even installed things that we did not even contract out, as they are just a great company to do business with. We have referred three friends to them as well, which everyone of them have been just as happy. We just recently purchased a hot tub as well and both my neighbors purchased Bullfrog Spas as well. As always, way to go Aqua Rec's: we are a customer for life! John & Shari
Satisfied Review Verified CustomerVerified
 

Very pleased with everyone from sales to installation , staff at the Fairgrounds. Just waiting for trip piece of trim around ceiling box to be installed.
Satisfied Review Verified CustomerVerified
 

have been doing business with this location since 2011. Built in spa and pool. Mainly chemicals and some maintenance.
Satisfied Review Verified CustomerVerified
 

Brian was wonderful and knew the answers to the questions.
Satisfied Review Verified CustomerVerified
 

Andy was great selling me on the Blazeking wood stove I was interested in. The burn times of the stove are incredible. I would recommend this company and product to anyone I talk to. The installers were on time, very professional, and also were very kind to my dogs as well. Great people, great experience overall.
Satisfied Review Verified CustomerVerified
 

Sarah is very friendly, helpful, and professional.
Satisfied Review Verified CustomerVerified
 

From start to finish. Purchase experience was very enjoyable.
Satisfied Review Verified CustomerVerified
 

We love our Quadra-Fire Santa Fe. Great stove for our addition and great price. The best part was the installers and the follow up. They even delivered pellets when we were out of town. Thanks Aqua Rec’s. We will Be back to buy a spa soon and will recommend you to everyone we know. Bruce
Satisfied Review Verified CustomerVerified
 

Chris Kovac at Aqua Recs has been a pleasure to work with. They have gone above and beyond to exceed our expectations. We have been treated more than fair. We researched many pool companies before committing to use Aqua Rec. We would more than recommend them to anyone in the area looking to build a pool!!
Satisfied Review Verified CustomerVerified
 

Chris Kovac at Aqua Recs has been a pleasure to work with. They have gone above and beyond to exceed our expectations. We have been treated more than fair. We researched many pool companies before committing to use Aqua Rec. We would more than recommend them to anyone in the area looking to build a pool!!
Satisfied Review Verified CustomerVerified
 

We paid over $500 less than another shop quoted us for the exact same product. They were busy so we had to wait a month for installation, but they delivered when promised.
Satisfied Review Verified CustomerVerified
 

Awesome
Satisfied Review Verified CustomerVerified
 

Mike & Megan did a quick, professional job of installing. Made sure everything worked well, and they cleaned up.
Satisfied Review Verified CustomerVerified
 

Just happy you guys have customer service oriented help now. The last couple years was very curious with rude and disinterested help. Glad this is fixed.
Satisfied Review Verified CustomerVerified
 

was interested in a salt water system and Chris educated me in the pros and cons so I could make an informed decision. he even came out to the house to review the maintenance process
Satisfied Review Verified CustomerVerified
 

I was interested in a salt water system and Chris educated me in the pros and cons so I could make an informed decision. he even came out to the house to review the maintanence process
Satisfied Review Verified CustomerVerified
 

Very helpful and understanding
Satisfied Review Verified CustomerVerified
 

Very helpful and understanding
Satisfied Review Verified CustomerVerified
 

Tub was delivered and electrician wired in filled tub and found a small leak in one of the jet lines. I reported it Sunday. It is Wed and I have not heard back about getting the leak fixed
Satisfied Review Verified CustomerVerified
 

There was miscommunication on delivery date so we got tub much later than expected. Tub arrived with slight damage and we are still waiting to get it fixed but Rick in production has been pretty good with communication. Delivery guys were great and set it down right where we needed it and set up went well.
Satisfied Review Verified CustomerVerified
 

I drove from Graham Washington to the Woodinville store because that's where I purchased my first tub I believe in 1991. I bought my second one in a different house in 2003 found it to be much more upgraded and loved it. So naturally when I want another hot tub in another home I wasn't going anyplace else the delivery staff awesome, knowledgeable, strong. As I'm a disabled veteran now I was unable to assist them they drop my 400 pound hot tubs smoothly in to the deck position I had created. With quick assembly of everything else even though it was 7 p.m. they had worked a very long day. On Monday the "Rock Electric" team came and installed the electrical in hot tub. They walked me through all the chemicals, and then checked The test strip. VERY KNOWLEDGEABLE. IT was heated up by the next morning. I had a little problem figuring out the Jets and Rick THorton from the Tacoma store gave me a call and talked me through getting my Jets setup he was very professional as I was getting very frustrated
Satisfied Review Verified CustomerVerified
 

The only thing we would have changed would have been a bit longer on how to refill, when to check chemicals, etc. It was brief and it was mostly our fault because we didn't have power at the time of delivery. Thank you.
Satisfied Review Verified CustomerVerified
 

Jim was professional in that he talked cost with my husband, but also was knowledgeable & showed us the fancier stoves I wanted!
Satisfied Review Verified CustomerVerified
 

I have bought the pellets from them before. They are always nice & helpful. This time I did sit for about 15 minutes because the guy forgot to come over & get me my product. It was really no big deal when put together with all my other times. ALWAYS pleasant experience
Satisfied Review Verified CustomerVerified
 

We got a wood insert through the wood replacement program and just love it! We basically heat our entire home with the wood insert. Thank you, Aqua Rec's!
Satisfied Review Verified CustomerVerified
 

We recently purchased a home with a spa. Having never had one before we have reached out, repeatedly, to you folks and have been treated with courtesy, humor, understanding and lots of information (some of which we actually retain!). Our new home also had a non functioning pellet stove which we replaced with one of your gas stoves which looks beautiful in our family room. We greatly appreciate your time and wisdom and will be repeat customers for,the foreseeable future. Thank you so very much. Mike and Joyce
Satisfied Review Verified CustomerVerified
 

Love my new woodstove and so thankful for the time you took in walking me through what was the best product to purchase. We are building another home soon and will be back for another. Thanks for everything and your installers were amazing. I know you told me you felt blessed by the installers you had in your business, but they were everything you told me they would be. Thanks again!~ John!
Satisfied Review Verified CustomerVerified
 

The sales experience was really good at the Puyallup Fair. It took a little longer that I would have liked to get the stove installed, and after installing, I had to 3 services calls to fix a problem, but they handled it without a problem. The Clean Burn Pellets are crap and should never be burned in any pellet stove.
Satisfied Review Verified CustomerVerified
 

Thank you guys for just deliverying an awesome product. Your installation department was amazing. I have already referred many customers to your stores. way to go: keep doing what your doing!
Satisfied Review Verified CustomerVerified
 

Aqua Rec's installed an amazing fireplace, a great new spa, and most of all an in-ground swimming pool that exceeded our expectations. The pool is the center of our backyard and Chris, Dan, Trigve and his crew did an amazing job. So glad we committed all our business to you guys! You all rock and thanks again!
Satisfied Review Verified CustomerVerified
 

Corey did a great job. Was very helpful and courteous. Overall great experience.
Satisfied Review Verified CustomerVerified
 

David Erwin was extremely polite, kind and professional and did everything to please us.
Satisfied Review Verified CustomerVerified
 

Now that the installer Mike Torrence is no longer at AquaRecs business and quality have returned. I called to make sure he was no longer employed there and therefore returned. Bought my stove before this at Wallace and have to say AquaRecs does a great job now that that Torrence person is gone! He did a real number on us while employed by your company.
Satisfied Review Verified CustomerVerified
 

Good value. Good service. Prompt and on time at our cabin in Tenino. Professional and knowledgeable in hookup to present chimney.
Satisfied Review Verified CustomerVerified
 

Great experience!
Satisfied Review Verified CustomerVerified
 

Great business
Satisfied Review Verified CustomerVerified
 

Excellent experience
Satisfied Review Verified CustomerVerified
 

we would pass your name on, and we have in the past!
Satisfied Review Verified CustomerVerified
 

downtown tacoma site most helpful personell
Satisfied Review Verified CustomerVerified
 

Great salesperson. Knowledgeable and did not pressure us! Very pleased with the woodstove.
Satisfied Review Verified CustomerVerified
 

Great service. Thank you.
Satisfied Review Verified CustomerVerified
 

Great installation crew!
Satisfied Review Verified CustomerVerified
 

You keep surprising me with your customer courtesy and desire for customer satisfaction.
Satisfied Review Verified CustomerVerified
 

Overall I am very happy with my purchase.
Satisfied Review Verified CustomerVerified
 

Thanks for the great help in making the right decision and the super job of delivery and installation.
Satisfied Review Verified CustomerVerified
 

We appreciate the great customer service.
Satisfied Review Verified CustomerVerified
 

We are a general contracting firm and will use your company for our needs in the future
Satisfied Review Verified CustomerVerified
 

We love our new gas insert! We wish we would have installed it sooner.
Satisfied Review Verified CustomerVerified
 

Are you a customer of Aqua Rec's of Bonney Lake?

Write Your Own Review

The trusted source for online customer reviews.

88%
Customer Recommended of recent customers
recommend this business
from 265 customers

Aqua Rec's of Bonney Lake

Aqua Rec's of Bonney Lake

Are you a recent customer?

Write Your Own Review

20880 State Route 410 East
Bonney Lake, WA 98391
Phone: (253) 826-2561

Bonney Lake, WA

Aqua Rec's is the Puget Sound region's #1 choice for swimming pools, hot tubs, and spas, along with gas, wood, and pellet burning fireplaces. With nearly four decades of experience in the industry, we are the area experts for swimming pools, spas, and stoves, servicing more customers than any other company in the region.

We are a family-owned business that started in a small garage back in 1976. In the forty years since the beginnings of our small swimming pool and spa dealership, we have become an industry leader due to our commitment to helping our customers save money while getting the pool, spa, or fireplace of their dreams. Aqua Rec's retail division, Fireside Hearth N' Home, is one of the largest pool builders, spa dealers, and provider of fireplaces in the area.

Business Profile of Aqua Rec's of Bonney Lake

Store Hours: • Mon-Sat 10am-6pm
• Closed Sunday
Water Lab: • Mon-Sat 11am-5pm
• Closed Sunday
Store Manager: Chris Urban
Inventory: • Pools
• Spas
• Fireplaces
View All...
Office Type: • Sales
• Design
• Installation
• Renovations
• Service
Manufacturers: • Alfresco
• Big Green Egg
• Bullfrog Spas
• Cal Spas
• Cardinal Systems
• Catalina Spas
• Clearwater Spas
• Enviro
View All...
Serving Areas: • Puyallup
• Bonney Lake
• Tacoma
• Gig Harbor
• Fircrest
• Woodinville
• Pierce County
• King County
• Thurston County

Customer Reviews

Thank you, Aqua Rec's, for helping me with my spa purchase. I just appreciate your honesty, your patience throughout the process, and really appreciate there being no pressure to buy. I will be recommending your company to anyone I know who is looking for a new hot tub. So glad you now have a store in Gig Harbor as well so we can get our chemicals more local too. Thanks. Gina
Satisfied Review Verified CustomerVerified Customer
 

Researched local Hot Tub businesses and found Aqua Recs in Tacoma to be the best value. Clint helped me decide which tub would work best for me. The perfect tub was carefully delivered to my home. I was worried about damage to my homes landscaping but the delivery guys did an excellent job and there was no damage! I was advised on use of the chemicals and care for my tub. Very very happy with my purchase!! Thank you Aqua Rec!!
Satisfied Review Verified CustomerVerified
 

Rick was the best! His store was our 6th visit to a spa showroom. We came in to get an education on Bullfrog and the other brands at AquaRec. He patiently answered ALL our questions and went out of his way to show us a new spa that was coming soon so we could be completely confident in our decision. No high pressure or negativity about “other brands.” Just plain and simple, good old fashioned, customer service. We can’t wait to be owners of the Bullfrog M9. 5 Stars well deserved.
Satisfied Review Verified CustomerVerified
 

I did the research and found CLEARWATER SPAS to be the best. The most jets, the best pumps, the ONLY ONE you'll find with no LUMBER to rot and NO Spray Foam All Over Up Inside the cabinet. One of the few you can replace any jets from in the hot tub with your bear hands. It's all built with rigid polypropylene pipe supports from the ABS Base to the tub, with rigid foam panels inside each side panel. The only one to recover heat from the pumps and use it to help heat the water. SIMPLY THE BEST at a great price. Ask about the 4-way water cleaning system.
Satisfied Review Verified CustomerVerified
 

Thanks Aqua Rec's for building our family an amazing swimming pool, our our family so much appreciated working with us on this huge purchase. You made the process so easy!
Satisfied Review Verified CustomerVerified
 

Thank you Aqua Rec's for your fast and awesome installation of our new pellet stove. This is our third pellet stove we have owned and your installation crew was amazing. Thanks Chris for your professionalism in helping us find the right product. We will definitely not shop anywhere else for our next fireplace. Thanks, Kelly & Lisa
Satisfied Review Verified CustomerVerified
 

I have a temperamental pellet stove. It's difficult finding someone with experience. Michael not only called me back re it that day to help troubleshoot it but he also went home that night to find an old manual to help further. I will give all the business I can to these folks (as long as the pricing is within reason, which it seems to be.) Thanks again Michael.
Satisfied Review Verified CustomerVerified
 

Easy to have the spa water checked occasionally. Always friendly and willing to assist.
Satisfied Review Verified CustomerVerified
 

Installed my wood stove and there were a few minor issues with the roofing flashing leaking, but they came back and fixed it on there day off. I’m very happy and am sorry I wrote a bad review the first time.
Satisfied Review Verified CustomerVerified
 

I know the family of Aqua Rec's really well, but I just needed to say "thanks Aqua Rec's" for another great product, installation, and service. This time, we installed a pellet stove (Heatliator PS35) into our rental apartment and our renters absolutely love it. It's thermostaically controlled which makes it easy for them. Great job on the work your doing and I will always be coming back. Bruce & Vickie
Satisfied Review Verified CustomerVerified
 

I just wanted to say thanks to Chris & his company, as we have bought three stoves from Aqua Rec's at three different sites and this one was no different: awesome fireplace insert and my wife could not be any happier. They even installed things that we did not even contract out, as they are just a great company to do business with. We have referred three friends to them as well, which everyone of them have been just as happy. We just recently purchased a hot tub as well and both my neighbors purchased Bullfrog Spas as well. As always, way to go Aqua Rec's: we are a customer for life! John & Shari
Satisfied Review Verified CustomerVerified
 

Very pleased with everyone from sales to installation , staff at the Fairgrounds. Just waiting for trip piece of trim around ceiling box to be installed.
Satisfied Review Verified CustomerVerified
 

have been doing business with this location since 2011. Built in spa and pool. Mainly chemicals and some maintenance.
Satisfied Review Verified CustomerVerified
 

Brian was wonderful and knew the answers to the questions.
Satisfied Review Verified CustomerVerified
 

Andy was great selling me on the Blazeking wood stove I was interested in. The burn times of the stove are incredible. I would recommend this company and product to anyone I talk to. The installers were on time, very professional, and also were very kind to my dogs as well. Great people, great experience overall.
Satisfied Review Verified CustomerVerified
 

Sarah is very friendly, helpful, and professional.
Satisfied Review Verified CustomerVerified
 

From start to finish. Purchase experience was very enjoyable.
Satisfied Review Verified CustomerVerified
 

We love our Quadra-Fire Santa Fe. Great stove for our addition and great price. The best part was the installers and the follow up. They even delivered pellets when we were out of town. Thanks Aqua Rec’s. We will Be back to buy a spa soon and will recommend you to everyone we know. Bruce
Satisfied Review Verified CustomerVerified
 

Chris Kovac at Aqua Recs has been a pleasure to work with. They have gone above and beyond to exceed our expectations. We have been treated more than fair. We researched many pool companies before committing to use Aqua Rec. We would more than recommend them to anyone in the area looking to build a pool!!
Satisfied Review Verified CustomerVerified
 

Chris Kovac at Aqua Recs has been a pleasure to work with. They have gone above and beyond to exceed our expectations. We have been treated more than fair. We researched many pool companies before committing to use Aqua Rec. We would more than recommend them to anyone in the area looking to build a pool!!
Satisfied Review Verified CustomerVerified
 

We paid over $500 less than another shop quoted us for the exact same product. They were busy so we had to wait a month for installation, but they delivered when promised.
Satisfied Review Verified CustomerVerified
 

Awesome
Satisfied Review Verified CustomerVerified
 

Mike & Megan did a quick, professional job of installing. Made sure everything worked well, and they cleaned up.
Satisfied Review Verified CustomerVerified
 

Just happy you guys have customer service oriented help now. The last couple years was very curious with rude and disinterested help. Glad this is fixed.
Satisfied Review Verified CustomerVerified
 

was interested in a salt water system and Chris educated me in the pros and cons so I could make an informed decision. he even came out to the house to review the maintenance process
Satisfied Review Verified CustomerVerified
 

I was interested in a salt water system and Chris educated me in the pros and cons so I could make an informed decision. he even came out to the house to review the maintanence process
Satisfied Review Verified CustomerVerified
 

Very helpful and understanding
Satisfied Review Verified CustomerVerified
 

Very helpful and understanding
Satisfied Review Verified CustomerVerified
 

Tub was delivered and electrician wired in filled tub and found a small leak in one of the jet lines. I reported it Sunday. It is Wed and I have not heard back about getting the leak fixed
Satisfied Review Verified CustomerVerified
 

There was miscommunication on delivery date so we got tub much later than expected. Tub arrived with slight damage and we are still waiting to get it fixed but Rick in production has been pretty good with communication. Delivery guys were great and set it down right where we needed it and set up went well.
Satisfied Review Verified CustomerVerified
 

I drove from Graham Washington to the Woodinville store because that's where I purchased my first tub I believe in 1991. I bought my second one in a different house in 2003 found it to be much more upgraded and loved it. So naturally when I want another hot tub in another home I wasn't going anyplace else the delivery staff awesome, knowledgeable, strong. As I'm a disabled veteran now I was unable to assist them they drop my 400 pound hot tubs smoothly in to the deck position I had created. With quick assembly of everything else even though it was 7 p.m. they had worked a very long day. On Monday the "Rock Electric" team came and installed the electrical in hot tub. They walked me through all the chemicals, and then checked The test strip. VERY KNOWLEDGEABLE. IT was heated up by the next morning. I had a little problem figuring out the Jets and Rick THorton from the Tacoma store gave me a call and talked me through getting my Jets setup he was very professional as I was getting very frustrated
Satisfied Review Verified CustomerVerified
 

The only thing we would have changed would have been a bit longer on how to refill, when to check chemicals, etc. It was brief and it was mostly our fault because we didn't have power at the time of delivery. Thank you.
Satisfied Review Verified CustomerVerified
 

Jim was professional in that he talked cost with my husband, but also was knowledgeable & showed us the fancier stoves I wanted!
Satisfied Review Verified CustomerVerified
 

I have bought the pellets from them before. They are always nice & helpful. This time I did sit for about 15 minutes because the guy forgot to come over & get me my product. It was really no big deal when put together with all my other times. ALWAYS pleasant experience
Satisfied Review Verified CustomerVerified
 

We got a wood insert through the wood replacement program and just love it! We basically heat our entire home with the wood insert. Thank you, Aqua Rec's!
Satisfied Review Verified CustomerVerified
 

We recently purchased a home with a spa. Having never had one before we have reached out, repeatedly, to you folks and have been treated with courtesy, humor, understanding and lots of information (some of which we actually retain!). Our new home also had a non functioning pellet stove which we replaced with one of your gas stoves which looks beautiful in our family room. We greatly appreciate your time and wisdom and will be repeat customers for,the foreseeable future. Thank you so very much. Mike and Joyce
Satisfied Review Verified CustomerVerified
 

Love my new woodstove and so thankful for the time you took in walking me through what was the best product to purchase. We are building another home soon and will be back for another. Thanks for everything and your installers were amazing. I know you told me you felt blessed by the installers you had in your business, but they were everything you told me they would be. Thanks again!~ John!
Satisfied Review Verified CustomerVerified
 

The sales experience was really good at the Puyallup Fair. It took a little longer that I would have liked to get the stove installed, and after installing, I had to 3 services calls to fix a problem, but they handled it without a problem. The Clean Burn Pellets are crap and should never be burned in any pellet stove.
Satisfied Review Verified CustomerVerified
 

Thank you guys for just deliverying an awesome product. Your installation department was amazing. I have already referred many customers to your stores. way to go: keep doing what your doing!
Satisfied Review Verified CustomerVerified
 

Aqua Rec's installed an amazing fireplace, a great new spa, and most of all an in-ground swimming pool that exceeded our expectations. The pool is the center of our backyard and Chris, Dan, Trigve and his crew did an amazing job. So glad we committed all our business to you guys! You all rock and thanks again!
Satisfied Review Verified CustomerVerified
 

Corey did a great job. Was very helpful and courteous. Overall great experience.
Satisfied Review Verified CustomerVerified
 

David Erwin was extremely polite, kind and professional and did everything to please us.
Satisfied Review Verified CustomerVerified
 

Now that the installer Mike Torrence is no longer at AquaRecs business and quality have returned. I called to make sure he was no longer employed there and therefore returned. Bought my stove before this at Wallace and have to say AquaRecs does a great job now that that Torrence person is gone! He did a real number on us while employed by your company.
Satisfied Review Verified CustomerVerified
 

Good value. Good service. Prompt and on time at our cabin in Tenino. Professional and knowledgeable in hookup to present chimney.
Satisfied Review Verified CustomerVerified
 

Great experience!
Satisfied Review Verified CustomerVerified
 

Great business
Satisfied Review Verified CustomerVerified
 

Excellent experience
Satisfied Review Verified CustomerVerified
 

we would pass your name on, and we have in the past!
Satisfied Review Verified CustomerVerified
 

downtown tacoma site most helpful personell
Satisfied Review Verified CustomerVerified
 

Great salesperson. Knowledgeable and did not pressure us! Very pleased with the woodstove.
Satisfied Review Verified CustomerVerified
 

Great service. Thank you.
Satisfied Review Verified CustomerVerified
 

Great installation crew!
Satisfied Review Verified CustomerVerified
 

You keep surprising me with your customer courtesy and desire for customer satisfaction.
Satisfied Review Verified CustomerVerified
 

Overall I am very happy with my purchase.
Satisfied Review Verified CustomerVerified
 

Thanks for the great help in making the right decision and the super job of delivery and installation.
Satisfied Review Verified CustomerVerified
 

We appreciate the great customer service.
Satisfied Review Verified CustomerVerified
 

We are a general contracting firm and will use your company for our needs in the future
Satisfied Review Verified CustomerVerified
 

We love our new gas insert! We wish we would have installed it sooner.
Satisfied Review Verified CustomerVerified
 

Are you a customer of Aqua Rec's of Bonney Lake?

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