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Customer Recommended of recent customers
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Aqua Pros Madison Heights

Aqua Pros Madison Heights

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3767 South Amherst Highway
Madison Heights, VA 24572
Phone: 434-929-2021

Madison Heights, VA

Aqua Pros has served above ground pool and in ground pool owners since 1984. We can service or replace your pool’s liner, pumps, filters, heaters, automatic pool cleaners, or chlorinators. We offer leak detection and repair of most types of pools, and pool openings and closings. When you purchase a new item, ask about bundling with your pool opening/closing for additional savings. Aqua Pros is happy to adjust any of our service plans to suit our customers' needs.

Aqua Pros can also service and repair any make or model of spa or hot tub. Our list of services and repairs include shell and acrylic repair, pumps, heaters, plumbing, automatic treatment systems, leak detection and repair, system design, and spa covers.

Lastly, Aqua Pros can service your wood stove, vented or vent free gas stoves, gas fireplaces, gas logs, pellet stoves, and we are a full-service Chimney Sweep!

Business Profile of Aqua Pros Madison Heights

Office Type: • Sales & Install
• Service & Repair
Hours: • Mon-Fri 9AM-6PM
• Sat 9AM-3PM
Inventory: • Hot tubs
• Swim spas
• Pools
• Grills
View All...
Manufacturers: • Big Green Egg
• BioGuard
• Broil King Gas Grills
• HearthStone
View All...
Service Areas: • Bedford
• Lynchburg
• Madison Heights
• Salem
View All...

Customer Reviews

Everything about my Marquis hot tub purchase went well. Everyone was very helpful. Love my hot tub! M
Satisfied Review Verified CustomerVerified Customer
 

Everything about my Marquis hot tub purchase went well. Everyone was very helpful. Love my hot tub! M
Satisfied Review Verified CustomerVerified Customer
 

Everything about my Marquis hot tub purchase went well. Everyone was very helpful. Love my hot tub! M
Satisfied Review Verified CustomerVerified Customer
 

We bought a used Marquis hot tub from Aqua Pros of Lynchburg. The hot tub is fabulous! It is in great shape. Sean was extremely helpful, knowledgeable, courteous and just an all-around nice guy. We never felt pressured to make a purchase. I would definitely recommend this company to anyone looking for a new or used hot tub!
Satisfied Review Verified CustomerVerified
 

Sean is the Best to deal with, he is always very helpful. As far as Delivery crew they should wait until the new hot tub is filled and everything checks out before leaving. I had to call them back because of a pump leak due to a missing nut seal. But they immediately return with the seal/gasket.
Satisfied Review Verified CustomerVerified
 

I have been calling for over a month to get an appointment to have a damper flap placed in my chimney. I understand people are busy but there is absolutely NO excuse for not even calling someone back and offering a time when you could perform the work. Absolutely dead silence from them despite repeated requests. Extremely poor customer service. Shame on all of you. A very disgruntled senior citizen and former customer
Satisfied Review Verified CustomerVerified
 

Sean was knowledgeable & helped me pick out a perfect hot tub for my Airbnb. I so appreciated that he offered the name of a deck builder as well.
Satisfied Review Verified CustomerVerified
 

Excellent transaction from purchase to delivery. Sean very knowledgeable & helpful. Caleb excellent in delivery process. Thank you!
Satisfied Review Verified CustomerVerified
 

Vern has been very patient with all my new spa owner questions-- he knows his stuff!
Satisfied Review Verified CustomerVerified
 

John was extremely helpful & honest. All the sales staff are great. Bring water samples- no problem. Very pleased with product and staff.
Satisfied Review Verified CustomerVerified
 

Bought first hot tub 22 years ago. Replaced it though I could have had it repaired. Service provided has been great.
Satisfied Review Verified CustomerVerified
 

Our buying experience was great. It didn't stop there, any questions we have they are there to help. Friendly salespeople and delivery personel.
Satisfied Review Verified CustomerVerified
 

I ordered my tub in Oct 2021, as the world was re-emerging from the 2019/2020 pandemic that flipped life on its head. I figured I would take about a year and that seems right. The team in Salem has always been professional and super heplful.
Satisfied Review Verified CustomerVerified
 

Aqua Pros Madison Heights responded:
"Thank you, Nathan! We appreciate your business and review!"

We have purchased 3 Marquis Hot Tubs in the past & we are very pleased with the quality, reliability & customer service at the Bedford, VA store.
Satisfied Review Verified CustomerVerified
 

Aqua Pros Madison Heights responded:
"Thank you Don! We appreciate all of your business over the years and value you as a great customer friend! Thank you for the great feedback on Mary and our Marquis hot tubs!"

I was buying from a phone to add a hot tub at my house at the lake. Roger and the team was very helpful in choosing the right tub. I appreciated all the insight they had to offer.
Satisfied Review Verified CustomerVerified
 

Aqua Pros Madison Heights responded:
"Thank you, Ronald!"

Whole experience was great except we already have a leak.
Satisfied Review Verified CustomerVerified
 

Sean Murphy was excellent. Great customer service! Young men that delivered the hot tub were outstanding!
Satisfied Review Verified CustomerVerified
 

Delivery problems because of supply. Mary is great.
Satisfied Review Verified CustomerVerified
 

I bought a hot tub from Aqua Pros without going to every other place in town to check prices: I was that impressed with Sean's knowledge and knowledge when I bought my stove. I tipped the fellas who brought my stove and I am NOT a tipper.
Satisfied Review Verified CustomerVerified
 

All went well so far. Dealer has not come yet to fill with water and check out.
Satisfied Review Verified CustomerVerified
 

Mary is very knowledgeable and helpful in sales. Keith and Chase, the delivery/set up guys were spot on. Made sure everything was correct. They paid attention to detail and very meticulous.
Satisfied Review Verified CustomerVerified
 

Rodger & Hannah were both friendly, knowledgeable, and helpful. Helped us with deciding on the product best for us, and have been helpful after the sale as well.
Satisfied Review Verified CustomerVerified
 

Great experience from the minute we walked into the showroom to product delivery to the first time we got into the hot tub and we have loved it since! Highly recommend to anyone!
Satisfied Review Verified CustomerVerified
 

Enjoyed discussing several different hot tub models and staff were very helpful and patient. Got to meet the owner, Bob Davis, and he personally thanked me for buying a tub from his company.
Satisfied Review Verified CustomerVerified
 

We ordered our hot tub in the midst of the pandemic. There were a few blips in the supply chain along the way, but we were kept informed of our order's progress. Throughout the entire process- initial contact to continuing support- we have been thoroughly impressed with the professionalism and personal concern of everyone we have had contact with.
Satisfied Review Verified CustomerVerified
 

We have had our hot tub since March and we are in the tub almost every night. It has been very therapeutic for my husband who has severe arthritis.
Satisfied Review Verified CustomerVerified
 

Knowledgeable and friendly staff, willing to help and assist with making decision. Ease of finding services.
Satisfied Review Verified CustomerVerified
 

Purchased Hot Tub in March 2021. Was first promised delivery at the end of September. Actually received the Hot Tub in March 2022. Very impressed with Seam and the quality of the tub. Other than the hot tub being delivered later than expected, it’s been a great experience.
Satisfied Review Verified CustomerVerified
 

Sales person spent time with us, answered all our questions. Friendly. Knew the product.
Satisfied Review Verified CustomerVerified
 

We love our new Marquis Crown Spirit, and use it daily! John at Aqua Pros did a great job guiding us through the processes of purchasing, the delivery, and learning how to balance the chemicals in the water. We are very happy with the purchase and will recommend Aqua Pros and Marquis Spas to others.
Satisfied Review Verified CustomerVerified
 

The staff and service has been fine. The delivery took more than half a year- but worth the wait. The only problem was bad scratching on our new flooring when tub was spun around. Not happy about that.
Satisfied Review Verified CustomerVerified
 

Great customer service, very knowledgeable about products and maintenance. Shawn was super helpful in the hot tub purchasing process and after care. Thank you!!
Satisfied Review Verified CustomerVerified
 

Super courteous staff. All of my questions were fully explained re: chemicals and fire place inserts. Thank you!
Satisfied Review Verified CustomerVerified
 

You can't buy happiness, but you can buy a hot tub, and that's really close. Great experience!
Satisfied Review Verified CustomerVerified
 

Great spa selection and service. Setup and training were done quickly and thoroughly. We love the spa itself, too!
Satisfied Review Verified CustomerVerified
 

Aqua Pros Madison Heights responded:
"Hi Joyce! We love getting feedback from customers and are thrilled to hear that you love your hot tub. Thank you for your review and your business!"

Thanks for the brownies!!
Satisfied Review Verified CustomerVerified
 

Aqua Pros Madison Heights responded:
"Jason and Julia, we greatly appreciate your feedback and are happy to hear that you had a great experience with Sean and Aqua Pros. We hope that you enjoy your hot tub for many years to come!"

Great experience so far. Would have been a nice touch to offer to schedule call backs 1 week after and 3 months after for the first cleaning and emptying process.
Satisfied Review Verified CustomerVerified
 

Are you a customer of Aqua Pros Madison Heights?

Write Your Own Review

The trusted source for online customer reviews.

100%
Customer Recommended of recent customers
recommend this business
from 64 customers

Aqua Pros Madison Heights

Aqua Pros Madison Heights

Are you a recent customer?

Write Your Own Review

3767 South Amherst Highway
Madison Heights, VA 24572
Phone: 434-929-2021

Madison Heights, VA

Aqua Pros has served above ground pool and in ground pool owners since 1984. We can service or replace your pool’s liner, pumps, filters, heaters, automatic pool cleaners, or chlorinators. We offer leak detection and repair of most types of pools, and pool openings and closings. When you purchase a new item, ask about bundling with your pool opening/closing for additional savings. Aqua Pros is happy to adjust any of our service plans to suit our customers' needs.

Aqua Pros can also service and repair any make or model of spa or hot tub. Our list of services and repairs include shell and acrylic repair, pumps, heaters, plumbing, automatic treatment systems, leak detection and repair, system design, and spa covers.

Lastly, Aqua Pros can service your wood stove, vented or vent free gas stoves, gas fireplaces, gas logs, pellet stoves, and we are a full-service Chimney Sweep!

Business Profile of Aqua Pros Madison Heights

Office Type: • Sales & Install
• Service & Repair
Hours: • Mon-Fri 9AM-6PM
• Sat 9AM-3PM
Inventory: • Hot tubs
• Swim spas
• Pools
• Grills
View All...
Manufacturers: • Big Green Egg
• BioGuard
• Broil King Gas Grills
• HearthStone
View All...
Service Areas: • Bedford
• Lynchburg
• Madison Heights
• Salem
View All...

Customer Reviews

Everything about my Marquis hot tub purchase went well. Everyone was very helpful. Love my hot tub! M
Satisfied Review Verified CustomerVerified Customer
 

Everything about my Marquis hot tub purchase went well. Everyone was very helpful. Love my hot tub! M
Satisfied Review Verified CustomerVerified Customer
 

Everything about my Marquis hot tub purchase went well. Everyone was very helpful. Love my hot tub! M
Satisfied Review Verified CustomerVerified Customer
 

We bought a used Marquis hot tub from Aqua Pros of Lynchburg. The hot tub is fabulous! It is in great shape. Sean was extremely helpful, knowledgeable, courteous and just an all-around nice guy. We never felt pressured to make a purchase. I would definitely recommend this company to anyone looking for a new or used hot tub!
Satisfied Review Verified CustomerVerified
 

Sean is the Best to deal with, he is always very helpful. As far as Delivery crew they should wait until the new hot tub is filled and everything checks out before leaving. I had to call them back because of a pump leak due to a missing nut seal. But they immediately return with the seal/gasket.
Satisfied Review Verified CustomerVerified
 

I have been calling for over a month to get an appointment to have a damper flap placed in my chimney. I understand people are busy but there is absolutely NO excuse for not even calling someone back and offering a time when you could perform the work. Absolutely dead silence from them despite repeated requests. Extremely poor customer service. Shame on all of you. A very disgruntled senior citizen and former customer
Satisfied Review Verified CustomerVerified
 

Sean was knowledgeable & helped me pick out a perfect hot tub for my Airbnb. I so appreciated that he offered the name of a deck builder as well.
Satisfied Review Verified CustomerVerified
 

Excellent transaction from purchase to delivery. Sean very knowledgeable & helpful. Caleb excellent in delivery process. Thank you!
Satisfied Review Verified CustomerVerified
 

Vern has been very patient with all my new spa owner questions-- he knows his stuff!
Satisfied Review Verified CustomerVerified
 

John was extremely helpful & honest. All the sales staff are great. Bring water samples- no problem. Very pleased with product and staff.
Satisfied Review Verified CustomerVerified
 

Bought first hot tub 22 years ago. Replaced it though I could have had it repaired. Service provided has been great.
Satisfied Review Verified CustomerVerified
 

Our buying experience was great. It didn't stop there, any questions we have they are there to help. Friendly salespeople and delivery personel.
Satisfied Review Verified CustomerVerified
 

I ordered my tub in Oct 2021, as the world was re-emerging from the 2019/2020 pandemic that flipped life on its head. I figured I would take about a year and that seems right. The team in Salem has always been professional and super heplful.
Satisfied Review Verified CustomerVerified
 

Aqua Pros Madison Heights responded:
"Thank you, Nathan! We appreciate your business and review!"

We have purchased 3 Marquis Hot Tubs in the past & we are very pleased with the quality, reliability & customer service at the Bedford, VA store.
Satisfied Review Verified CustomerVerified
 

Aqua Pros Madison Heights responded:
"Thank you Don! We appreciate all of your business over the years and value you as a great customer friend! Thank you for the great feedback on Mary and our Marquis hot tubs!"

I was buying from a phone to add a hot tub at my house at the lake. Roger and the team was very helpful in choosing the right tub. I appreciated all the insight they had to offer.
Satisfied Review Verified CustomerVerified
 

Aqua Pros Madison Heights responded:
"Thank you, Ronald!"

Whole experience was great except we already have a leak.
Satisfied Review Verified CustomerVerified
 

Sean Murphy was excellent. Great customer service! Young men that delivered the hot tub were outstanding!
Satisfied Review Verified CustomerVerified
 

Delivery problems because of supply. Mary is great.
Satisfied Review Verified CustomerVerified
 

I bought a hot tub from Aqua Pros without going to every other place in town to check prices: I was that impressed with Sean's knowledge and knowledge when I bought my stove. I tipped the fellas who brought my stove and I am NOT a tipper.
Satisfied Review Verified CustomerVerified
 

All went well so far. Dealer has not come yet to fill with water and check out.
Satisfied Review Verified CustomerVerified
 

Mary is very knowledgeable and helpful in sales. Keith and Chase, the delivery/set up guys were spot on. Made sure everything was correct. They paid attention to detail and very meticulous.
Satisfied Review Verified CustomerVerified
 

Rodger & Hannah were both friendly, knowledgeable, and helpful. Helped us with deciding on the product best for us, and have been helpful after the sale as well.
Satisfied Review Verified CustomerVerified
 

Great experience from the minute we walked into the showroom to product delivery to the first time we got into the hot tub and we have loved it since! Highly recommend to anyone!
Satisfied Review Verified CustomerVerified
 

Enjoyed discussing several different hot tub models and staff were very helpful and patient. Got to meet the owner, Bob Davis, and he personally thanked me for buying a tub from his company.
Satisfied Review Verified CustomerVerified
 

We ordered our hot tub in the midst of the pandemic. There were a few blips in the supply chain along the way, but we were kept informed of our order's progress. Throughout the entire process- initial contact to continuing support- we have been thoroughly impressed with the professionalism and personal concern of everyone we have had contact with.
Satisfied Review Verified CustomerVerified
 

We have had our hot tub since March and we are in the tub almost every night. It has been very therapeutic for my husband who has severe arthritis.
Satisfied Review Verified CustomerVerified
 

Knowledgeable and friendly staff, willing to help and assist with making decision. Ease of finding services.
Satisfied Review Verified CustomerVerified
 

Purchased Hot Tub in March 2021. Was first promised delivery at the end of September. Actually received the Hot Tub in March 2022. Very impressed with Seam and the quality of the tub. Other than the hot tub being delivered later than expected, it’s been a great experience.
Satisfied Review Verified CustomerVerified
 

Sales person spent time with us, answered all our questions. Friendly. Knew the product.
Satisfied Review Verified CustomerVerified
 

We love our new Marquis Crown Spirit, and use it daily! John at Aqua Pros did a great job guiding us through the processes of purchasing, the delivery, and learning how to balance the chemicals in the water. We are very happy with the purchase and will recommend Aqua Pros and Marquis Spas to others.
Satisfied Review Verified CustomerVerified
 

The staff and service has been fine. The delivery took more than half a year- but worth the wait. The only problem was bad scratching on our new flooring when tub was spun around. Not happy about that.
Satisfied Review Verified CustomerVerified
 

Great customer service, very knowledgeable about products and maintenance. Shawn was super helpful in the hot tub purchasing process and after care. Thank you!!
Satisfied Review Verified CustomerVerified
 

Super courteous staff. All of my questions were fully explained re: chemicals and fire place inserts. Thank you!
Satisfied Review Verified CustomerVerified
 

You can't buy happiness, but you can buy a hot tub, and that's really close. Great experience!
Satisfied Review Verified CustomerVerified
 

Great spa selection and service. Setup and training were done quickly and thoroughly. We love the spa itself, too!
Satisfied Review Verified CustomerVerified
 

Aqua Pros Madison Heights responded:
"Hi Joyce! We love getting feedback from customers and are thrilled to hear that you love your hot tub. Thank you for your review and your business!"

Thanks for the brownies!!
Satisfied Review Verified CustomerVerified
 

Aqua Pros Madison Heights responded:
"Jason and Julia, we greatly appreciate your feedback and are happy to hear that you had a great experience with Sean and Aqua Pros. We hope that you enjoy your hot tub for many years to come!"

Great experience so far. Would have been a nice touch to offer to schedule call backs 1 week after and 3 months after for the first cleaning and emptying process.
Satisfied Review Verified CustomerVerified
 

Are you a customer of Aqua Pros Madison Heights?

Write Your Own Review

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