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Atlanta Spa & Leisure

Atlanta Spa & Leisure

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6120 Georgia Highway 400 N
Cumming, GA 30028
Phone: 770-888-3636

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Cumming, GA

Since 1993, Atlanta Spa & Leisure has been providing high quality hot tubs, swim spas, pool tables, Big Green Eggs and other cool stuff to the Atlanta and North Georgia markets. Our mission is to help you become more healthy and happy by providing a variety of wellness and leisure products. We have stood the test of time thanks to great relationships with our customers, our community, and our vendors. In fact, more than half of our business is repeat or referral.

We don't do high pressure! Chances are you're shopping with us because you want to relax, relieve stress, alleviate pain and just enjoy life more. Our friendly, knowledgeable staff can you help you create your own personal retreat where you can unwind and relax with family and friends. Our goal is to make your buying experience as fun and relaxing as possible. If you can dream it, we can make it happen. We offer the highest quality products at the lowest possible prices. Come visit one of our huge showrooms to view, touch or even try out our products. Let us know how we can help!

Business Profile of Atlanta Spa & Leisure - Cumming, GA

Office type: Sales, Installation & Service
Hours: • Mon-Fri 10am-6pm
• Sat 10am-5pm
• Sun By Appointment
Inventory: • Hot Tubs
• Pre-Owned Hot Tubs
• Swim Spas
• Traditional Saunas
• Infrared Saunas
• Steam Rooms
• Pool Tables
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Manufacturers: • Big Green Egg
• C.L. Bailey Co.
• California Cooperage
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Service Areas: • Atlanta
• Doraville
• Cumming
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Customer Reviews

I love the honesty and personal attention from Sam and the delivery team.
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Your product was top notch compared to others we looked at in the area. Facility was clean with many products and accesories to choose from. Sales staff (Casey) was excellent, and informative on the operation of the jacuzzi since it was first.
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Cody was super knowledgeable in identifying the right spa for our needs. The install crew was great and courteous. I would definitely recommending buying from them!
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My biggest complaint is there was zero orientation on hot tub operation. That was a big let down. I had to beg for personal instructions.
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We have had a great purchase experience with Atlanta Spa & Leisure. Not only were we shown numerous spa options, but the salesperson was also very knowledgeable and catered to our requests/needs. The delivery was easy, very professional and very thorough with their set up instructions! Overall, a great experience and the spa is GREAT! Would highly recommend!
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Customer service was very good and the delivery of product was also good.
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Atlanta Spa & Leisure gave me a great price on a high quality hot tub. The delivery and installation was done perfectly. I had the pre-installation support I needed to make sure that my yard was properly setup for delivery. We looked at many different spa stores and just felt more comfortable at Atlanta Spa & Leisure.
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5 stars does’t begin to describe the level of service from the team at Atlanta Spa and Leisure!! Keith was there to get me started and steered me in the right direction. Brett was phenomenal at asking the right questions in order to fit me for the best spa for all my needs and budget. The delivery guys were top notch. This has been a great experience!!! I went to 5 hot up dealers in the area and none came close to the level of professionalism I received here. Great Job fellas, Thank You!!! -Alex Smith
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Brett was a pleasure to deal with. Has answered any questions I’ve had. Highly recommend
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The place to buy a hot tub! Love my VitaSpa!
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Bret was a rockstar that shot me straight from the beginning. I enjoyed my experience.
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I appreciated the professionalism and responsiveness of Casey, my salesperson. The retail store is attractive and well-displayed. The delivery crew was great! Website and return calls good. Waiting on follow-up for replacement cover. Sending the fudge was a great touch!
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Sam was great to work with on the sales side and the delivery crew was excellent. They were very professional, worked super hard and were very helpful.
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Brett Hanna did a great job and was always very responsive. Delivery crew was in a hurry and was just trying to get the delivery off their list. They could not get out of there fast enough, didn't test the equipment to make sure it worked properly. I feel like if I have any issues Brett will do his best to make things right so I am still pleased.
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I had an amazing experience from the moment I called your store to the moment of delivery. Brett is absolutely fantastic. I highly recommend Atlanta Spa & Leisure
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Dexter was a great salesman and knew what he said. Thanks
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Tim has been very helpful & kind, going out of his way to help. However, Tim wasn't my salesperson who made the sale on false info. I was to receive 13 ft spa as the 12 ft spa setup on the floor. We talked over everything including the swim equipment, floor pad's, fountain's, light's, etc... However, on delivery I see the spa didn't have floor pads, no fountain's or all the swim equipment. Not even the correct manual. No not happy. The jets suck.
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Atlanta Spa & Leisure takes service to a new level. Showroom is clean and has plenty to see and try. Tim is extremely thorough & patient.
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My wife and I look forward to using the pool spa every day. It is easy to maintain and is great for both exercise & relaxation. Thanks for fudge too!
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Great value start to finish, and fantastic staff from sales to delivery to tech support. (Josh, that's you!)
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Salesman displayed great integrity & great moral commitment to provide all services that were discussed during the sale.
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The knowledge of the salesperson was amazing!
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I visited several SPA dealers when searching for the right Hot Tub. I would say that Brett and Casey were by far some of the most knowledgeable and easy to work with. Each time I either emailed or texted them they were quick to respond. In addition, all of the guys that came out to deliver, install and setup the unit were equally great. I would definitely recommend this outfit if you're in the market for a Hot Tub.
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Would like to send a photo of set up. Do you have a sterio sound? Kind and friendly salesperson
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Everyone I worked with was pleasant & easy to deal with, very knowledgeable and willing to take the time to explain everything to me, which allowed me to make well informed decisions. At no point did i feel pressured to do anything.
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The entire process was very good from the process of getting information and talking with the salespeople and even the owner Cody was very nice. The delivery and install crew were just fantastic! They made a stressful day not be so stressful. The crew was wonderful. I would highly recommend Atlanta Spa & Leisure.
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Found Spa online and ordered from local distribution
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Tim and the team at AtlantaSpa were fantastic to work with! Very knowledgeable and responsive to all our questions. He even walked us through why some more expensive options weren’t necessary for our area. Would definitely recommend!
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I am very satisfied with my purchase. Casey was very knowledgeable, easy to do business with, and even took my calls after hours. The spa is as described and has already provided us with much needed therapeutic value. The delivery crew took care in setting up my spa and instructing us on the proper usage, especially with chemical distribution. I would highly recommend Atlanta Spa and Leisure!
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Sales & service outstanding
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Cody was great to assist with purchase and hold hot tub until we could take delivery. Dexter stayed in touch and coordinated delivery very well. Levi was kind and professional on install!
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Brett Hanna at Atlanta Spa is the primary reason for purchasing a Master Spa. Brett's follow up, patience, knowledge and confidence in the product made my decision easy. Looked at a few other manufacturers (Endless, Bear and a few others). Spending $40K I took my time and ensured I got the most out of my money, that is where's Brett's patience help solidify my decision. Brett answered all my question and did not smack talk other brands. The only issue was a decent size scratch on top of the pool, recommend more padding on top of the pool, would be difficult to determine how / when scratch happened. Aubry Mayse amayse@comcast.net
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Cody is a stand up guy. Does what he says. He is not pushy and makes sure all questions are answered before you leave. The store is spotless and the entire staff is amazing. Love them and highly recommend them.
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Thank you! We love our products!
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All the people at the store and delivery crew where very professional and helpful. There was no pressure to buy, they answered all questions completely. We visited a year before we bought and they never bothered us or pressured us, just were always ready to help when we wanted them.
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When we first came into the showroom and had our initial conversation with Brett, his salesmanship let me know we would buy something from him. 3 different businesses, we returned and purchased from Brett. Brett was awesome and professional- a man of his words.
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This is the second purchast from Atlanta Spa & Lesiure. They are the most professional and courtous people! Even offered a return customer discount!!! I highly reccommend Casey Hanna, he will treat you right!!
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We love the spa and Casey was very informative and great to work with. On the negative side, the electrician did not communicate well at all. Took him 2 days to respond to a text. So we didn't know what was going on with him. As for the installers, everything was ok until they removed our existing spa which had a little residual water in it. They tilted it on our enclosed porch so the water poured out onto the primary area of the porch (they should have tilted it back toward the wall). Anyway we have a contractor doing some work for us and his tools were out there and there was no forthought about getting his tools drenched when they tilted the spa, which almost happened had we not snatched them up and placed them elsewhere.
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This was the second spa we’ve purchased from you and we’re throughly pleased with both purchases. Customer service, knowledge of the products and quality were amazing.
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I have worked with Atlanta Spa & Leisure for over 12 years, and this is my second hot tub from AS&L. Over this entire time, everyone that I have met or worked with was outstanding, pleasant and professional. I highly recommend Atlanta Spa & Leisure. Glen B.
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Casey did a great job as did electricians and movers. Best fudge ever received as a gift. Will look into ordering these for my clients.
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This company is a well oiled machine! Every detail was scheduled from delivery, to logistics of electrician, decking expert and tub installation. Everyone who was part of the process was professional and a pleasure to work with. If you are looking to work with true experts who know their products and truly have a passion for making their customers happy look no further. Thank you Atlanta Spa!!
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Cody was very knowledgeable and explained the products well. Also, he followed thru on everything he said.
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We started the process expecting to purchase a Master Spa Trainer 19D, but after seeing the real deal at the Atlanta Spa & Leisure showroom, Casey helped us select a Trainer 15D and Twilight 7.2. These are two of the best investments in LIFE that we have ever made. Pre-sales, post-sales, delivery, and maintenance experiences have been the best we've experienced in a LONG time, and we can't recommend enough! The installation tech gave us superb startup instructions for filling and on-going chemical use. Every time we get into our spas, you can probably hear the "Ahhh" several states away!
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Tim was great and very helpful. He has also been in touch for the past 2 months with me while the renovations were being done as I have had numerous questions. He is also continuing to provide me with technical support as I hook the hot tub up in the coming days.
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Brett was awesome... very courteous and responsive. Process went smoothly, responded to questions, etc. promptly and completely. Delivery and install went fine. Could have used a little more instruction other than just quick go over re how to operate, maintenance etc.
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Salesman spent time with us to help us pick out the right hot tub for our needs. Delivery was seamless. I feel I received outstanding customer service.
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Great experience all around. To make even better, recommend 1-2 page written instructions (simple) on start-up and first 30 days. Include TSP/ TBLSP of chemicals specific to that tub.
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Cody was the best!
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Cody was awesome!
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Cody and all the guys at the Hwy 400 location in Dawsonville are great. I absolutely love and need my hot tub. It's my therapy. The showroom is awesome and they are very knowledgeable, happy to answer any questions and show you how everything works and the options you get. I highly recommend them and their products.
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Everyone in this store is helpful and nice. I knew I was going to have lots of questions so having them close by to help me was key. I love these guys.
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Cody and delivery crew were awesome. Very professional but friendly. The Electrician was also great. Would definitely refer the business/
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Dexter Bobo was wonderful to work with. Large selection. Dependable. Will continue to do business with Atlanta Spa.
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Fantastic shopping, purchasing, and delivery experience. Brett was top notch from beginning to end! Very happy with the family hot tub!
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I had a great experience with Atlanta Spa & Leisure. They were very knowledgeable and helped me make a great selection.
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I had a great experience with Atlanta Spa & Leisure. They were very knowledgeable and helped me make a great selection.
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Fantastic selection of the best spas on the market today. Service is very friendly and very knowledgeable! Love these guys and have used them twice now!
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Could not figure how to work lights. They came out to make sure they were working- good to go. Then showed how to operate- Great customer service!!
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I don't usually do reviews, but I have been so impressed with our spa purchase that I felt I needed to do so. From our first visit, Tim spent as much time as needed to answer our questions regarding a spa purchase. He helped us with our particular needs and gave us many options as far as purchasing one. No pressure. When we decided on what we wanted, I called him, and made the transaction over the phone. The delivery crew, with Levy in charge, were just as impressive. Even after delivery, he stayed around to help our electrician. When we didn't recieve all the chemicals we needed, they were shipped to us and we received them the next day. In the week since we received the spa, we've had several questions and Tim has responded immediately with text or on the phone. I would highly recommend this company.
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Wonderful customer service and wonderful product
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Prompt, professional service from Casey as well as the delivery men. Delivered on time and worked around my schedule.
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This was the best retail experience I've had. From the moment I called in to the showroom, throughout our visit and throughout the entire purchase and post purchase process, Dexter has been there and taken amazing care of us. He is extremely knowledgeable about the product, and finds the answer for us if he doesn't know off the top of his head. He knew when to give us space in the showroom but appeared right when we needed help or had a question. He has been very responsive, even texting us while he was on vacation. It's been an absolute pleasure to work with him through this process and I will be recommending him to my friends that are looking for a spa or swim spa. I've been amazed at the service we received!
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Cody helped us make a knowledgeable and informed decision on a spa that best suited our family. No pushy sales tactics and did not “oversell” us. He was fair and honest about his and others’ products. Could not be happier and would recommend him, without question!
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Our experience with Atlanta Spa and Leisure was excellent from the beginning. We scheduled an appointment. Brett was ready when we arrived. He showed us around the showroom and explained everything in detail. We chose this place for two reasons- the great reviews, and we wanted a Masterspa Hot Tub. Brett was professional and top-notch throughout the entire process. We love our hot tub and are pleased with our purchase.
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Knowledgeable and professional
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Brett was very knowledgeable and helpful and answered all my questions. All employees were friendly & professional.
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Staff was very professional & courteous. The installation seemed a bit rushed. Love my spa!
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Cody did a great job as a salesperson. He led us through the process as first time buyers and did not try to oversell anything. He was very clear and what was needed to be successful hot tub owners. The delivery crew did a fantastic job. The only thing I wish they did better was to have a maintenance cheat sheet to leave with us. It was a lot of information to be delivered orally and we forgot some of it. As a result we had several follow up questions which could be avoided with some better literature during delivery.
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Showed up on time and we’re professional
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Cody was very helpful and knowledgeable! Great hot tub for price!
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The team was very helpful and responsive. Great prices and seamless delivery as well! Thank you!
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We're so happy with our new spa. The entire experience was outstanding! From the showroom and sales experience to the final delivery, everything went very smoothly. Communication was excellent. The only thing I would have appreciated was a bit more time going over the operation and chemical maintenance. Had to call to even unlock the control display..lol. The manual wasn't up-to-date with our particular display.
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We love our hot tub from Atlanta Spa & Leisure! This was the first place we shopped, and Brett was so helpful with information about buying and using a spa. We shopped around town and researched many options, but ended up coming back to Atlanta Spa & Leisure. Their service all the way through delivery and set up is top notch!
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Atlanta Spa & Leisure is friendly, knowledgeable, and professional. Would highly recommend.
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We worked through a buying service, but once we were connected with Brett Hanna, we continued our really great experience. I rated the product, but honesty, because we are having work done in our back yard, we have not yet had a chance to try it out, but I am very excited about the product we purchased for its therapeutic purpose.
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Could not be happier with our experience from first call to delivery and set up with Atlanta Spa & Leisure. Everyone we dealt with were exceptional. Brett, Joey and delivery team- awesome.
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Excellent... looking forward to buying another one from you soon
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Brett's no-pressure sales approach made me quickly relax and I felt he could be trusted. During a stressful delivery day and product mix-up/ problems with base Keith made us feel better. I knew he would make things right.
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The entire buying experience, from consultation to the delivery and installation, was fantastic. Very knowledgeable and friendly staff, and they went the extra mile more than once to take care of us. We HIGHLY recommend Atlanta Spa & Leisure!!!
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Casey was great. We "soft shopped" for 6 mos. He periodically reached out to check in and let us know inventory on hand. No customer service here in Central GA! We went to ATL. Thanks!
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We choose to go with a swim spa instead of an in-ground pool. After looking at a few places around town, we decided to go with Atlanta Spa & Leisure. Cody was very professional and informative. We also liked the fact that everything was included in the price quoted. Everything seemed to be an add-on at the other stores. A month into owning the H2X Trainer 15D swim spa and we've thoroughly enjoyed it. We would highly recommend one.
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My entire experience with Atlanta Spa & Leisure has exceeded our expectations. Starting from the initial discovery/consultation with Brett Hanna. Brett was amazing to work with and at no point during the process did I feel pressured to purchase. He was very responsive, knowledgeable, and very patient as we asked many, many questions before making such a major purchase. Brett provided recommendations; both telephonically and through electronic communication. He is just amazing and I will definitely refer family/friends to him. He kept us abreast of the delivery process which was smooth and the crew very professional. The customer service of this entire team was top notch! We've had our hot tub for a couple of weeks and couldn't be more pleased.
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We already knew the tub we wanted based on a friend's recommendation and after using their tub the first time. The quality of the tub is outstanding!
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Everyone at Atlanta Spa was very professional and helpful. Casey answered all of my questions and made me confident in my decision to purchase the Challenger 15D. The delivery crew was efficient and made everything go smoothly in spite of the freezing cold temperatures. When we had an issue Josh responded promptly.
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We are so very please with our purchasing experience.
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Fantastic and knowledgeable sales team and delivery crew. Tim is amazing! We are in love with our new spa. Exceeded all expectations!
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We are on our 2nd hot tub purchase from Atlanta Spa & Leisure. 100% satisfied. Thank you!
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Matt was incredibly patient and knowledgeable throughout the purchase process. He has also been invaluable with helping after the spa installation.
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The staff couldn't have been better. It was such a pleasant experience. Support has been prompt and friendly.
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Was happy. There was a delivery date glitch that could have been a problem but was addressed promptly when pursued. Delivery team was excellent.
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Casey is a fantastic person to deal with. He kept us up to date on the production schedule and gave us all the information we needed to be prepared for the delivery and installation. Josh from their service department came out and installed the wireless module and was extremely helpful and answered a lot of our questions. No matter how stupid :). Between Sales and Service i can say i was impressed and highly recommend this company for your spa or hot tub needs. Great company great products.
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Cody was fantastic to work with, he exceeded all our expectations. We are loving our new Spa. Thanks so much!
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Cody was great! He was very knowledgeable and answered all of our questions. He was not pushy and allowed us to make an informed decision.
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We didn't visit the showroom. All done by phone. Great experience.
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Master Spa and a Green Egg! Sorry for the late review!!! Just kidding …. This review for our second purchase!!! We purchased our first hot tub from Adam at Atlanta Spa and Leisure almost 20 years ago! We went to the Atlanta home show and looked at many hot tubs from different vendors, then…we ran into Adam his knowledge, professionalisms and spa selection was far superior than the competitors. We purchased out hot tub and was very happy. Over the years we have referred friends to Adam and they have always had wonderful experiences and very happy with the spas. We have always received feedback from our friends about how amazing their experiences have been! The professionalism, product knowledge and the online spa training videos makes life so easy! We have all been happy with our purchases from Atlanta Spa and Leisure the Sales, Delivery and Service teams are top notch and customer focused! This is our second purchase and of course we went straight back to Adam! He is an expert in his industry and Atlanta Spa and Leisure has a proven track record in our community! With Adam’s guidance we purchased the Master Spa 7.25 Twilight Series and have been very impressed. The spa is very user friendly! The panel is very easy to remove. There are so many jets and all the seats are amazing, each focusing on different areas of therapy and relaxation. The must have jet is the Master Blaster Foot Jet for anyone suffering foot pain and nerve issues! The size is perfect for daily use of our family of 2! The Master spa is well constructed and we love the lighting and waterfall features. The overall look, design, ease of use makes this purchase from Adam a home run!! We were super exited when we went to purchase the spa and it was delivered following week! Adam has great inventory availability and quick delivery!!!! The delivery team was exceptional! They took the extra time and were very careful removing our old spa and installing our new spa making sure that it was perfectly aligned and level. Johnny and the team did a fantastic job and went over the setup and features of the spa. They were so knowledgeable and made sure we knew how to take care of our new spa! To top off our hot tub purchase we also spoiled ourselves and purchased a Green Egg! The team quickly placed the Green Egg and had it assembled in no time! We are extremely happy with our Master Spa and Green Egg! Having an amazing company like Atlanta Spa and Leisure with fantastic owners and awesome team members gives us confidence and peace of mind for any future customer support or questions! Thank you so much to Adam and the entire team at Atlanta Spa and Leisure!!!
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Casey was excellent at answering all of our questions and getting us the information we needed. The delivery crew showed up on time and did everything quickly and correctly. We look forward to doing business with Atlanta Spa and Leisure for the life of our spa.
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This is our 2nd spa purchase and very pleased with product, service and support.
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Cody was top notch. Cody was very friendly and very professional. Cody was honest and didn't pressure me to purchase, but he was upfront with quality of their products vs. other's. I did my homework before stopping and Cody was right on point. Thank you.
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The staff was friendly, courteous and knowledgeable. They helped us select the spa that met our needs. They also provided a recommendation for a contractor to pour our concrete patio. They kept us up to date every step in the process.
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Awesome purchase experience and the removal of old tub and install of new tub could not have gone better.
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December 2021 Our experience with Atlanta Spa & Leisure was excellent!! Cody Austin was our salesperson and as a result of Cody’s extensive product knowledge, very approachable demeanor, sincerity, patience in addressing our questions, & his good natured personality that we finally pulled the trigger on the purchase of an American Whirlpool model 471 hot tub. We had been actively pursuing a hot tub since 2020 & had visited every hot tub store in the Atlanta Metro area. Up until we visited Atlanta Spa & Leisure we were strongly leaning toward another hot tub, but the information that Cody shared with us & then verified through our research was the key to our purchasing from Cody. American Whirlpool 471 hot tub features: 1. Very strong jets that can be controlled to your liking. 2. Great for hydrotherapy for upper shoulders, hips, arms, lower back, legs, & feet (top & bottom). 3. The led lights can be set to the color & brightness of your liking or an be set to change automatically. 4. The adjustable height lighted duel cascading waterfall feature is very pretty. 5. The lighted drink holders are unique, useful, & make the hot tub experience even better because if using a clear container or water bottle, the light illuminates the entire drink. 6. The heater is very powerful & we were able to enjoy the tub that night after being setup that morning. 7. Bluetooth Bose speakers: Although we didn’t think we wanted them, we are very glad that they were included. The sound is clear & their placement is perfect. 8. Control pad is extremely user friendly & easy to use. 9. The lounge is amazing as it massages from your shoulders to your toes. 10. Each seat gives you a unique massage experience to address different areas of your body. 11. One month into hot tub life we have found maintaining the spa to be easy. Upon delivery, the setup crew took the time to go over how to use the chemicals in order to keep the water crystal clear. We recommend that you get your water tested periodically to make sure you have the water chemistry correct. 12. The hot tub seems to be very well built & constructed of high quality materials should last a long time and keep energy costs at a minimum due to the tub & its cover’s insulation. 13. After care follow up: Cody has taken the time to check in on us to make sure we are having a great experience with our purchase. Tip: If you are planning on placing your hot tub on the edge of a seemingly level patio, make sure to find out how much it slopes prior to having the tub delivered so you can have a platform created prior to the tub delivery. The tub weighs approximately 800 lbs empty & you really don’t want to have to move the hot tub on your own in order to have the water level. We discovered that our patio has a slope of 6% where we wanted to place the hot tub. To rectify the slope “situation” we constructed a platform that countered the slope in order to have the hot tub perfectly level. All of the above being stated we are extremely pleased with our purchase as it is a great stress reliever at the end of a day of work😊. Thank you Cody & all of the employees at Atlanta Spa & Leisure as well as the employees who built our American Whirlpool hot tub.
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We were very impressed with the friendliness of your salesman Cody. He has done everything to make the purchase of our hot tub and delivery flow smoothly. He is very knowledgeable and has been a pleasure to work with. I would highly recommend Atlanta Spa & Leisure to anyone. You sure have a gem in Cody. He is great, a knowledgeable salesman, a sweet young man, and a pleasure doing business with him. He is an asset to your company.
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I am happy with the Vita Spa I got. It did take 6+ months due to Covid, but I am enjoying the Spa.
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Tim was great from start to finish. He continues to answer my questions today!
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I love my jacuzzi!!
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We would 100% recommend Cody and Atlanta Spa and Leisure. We have loved our hot tub, and we truly enjoyed working with the team. They made purchase, install, and set up so easy. Thank you!
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Great experience at Atlanta Spa and Leisure. They guided us to the perfect hot tub for us!
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Super place to do business. VERY SATISFIED with spa. Have enjoyed it greatly, feel confident if I need to reach out for any reason, I will get the help I need. Made spa shopping enjoyable and easy. Absolutely a 5 star rating. Could not be more pleased. HIGHLY RECOMMEND!!
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From the time I called and spoke to the young lady that answered the phone, to our visit to the store and time with Casey, to delivery and working with Keith, Levi and the delivery crew I HAVE never been more impressed , satisfied and cannot express my joy of working with you all!! In a world of customer experience you are TOP NOTCH and I would hire anyone of you anytime!! Thank you ALL VERY much again!!! CINDY
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We went to several shops but Cody's experience and genuine good nature won us over. We felt valued and understood.
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The experience was great from beginning to end.
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Great service!
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We were originally looking for an above ground pool. Came out with a swim spa! Guys/ sales/ owner seemed to work great as a team!
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Very knowledgeable and extremely helpful in reviewing what we were looking for.
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I can't say enough about the guys working there. Everyone was so friendly and knowledgeable. They have openly shared lines of communication that have assisted us with service and questions. Well done!
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Level of display models is helpful to purchasing what is best for our space and place. Salesperson who is looking to our needs and requests rather than an agenda of what brings the most profit.
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Cody was extremely helpful, knowledgable and professional. Highly recommend. Also, delivery crew was absolutely amazing and efficient. We are very happy we purchased from Atlanta Spa and Leisure.
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Everyone at your company was polite and professional.
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Josh and the whole crew at Atlanta Spa are great! They follow through with all commitments! I am a repeat customer because of their customer service and quality products.
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Excellent service!! Friendly sales person!! Quality product!!
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I am very happy with the tub. It works great and Atlanta Spa and Leisure provided great service.
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We had a great buying experience customized to our needs. Cody worked with our time frame for delivery. We are enjoying our spa very much and are very well pleased!
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Cody at the Cumming location of Spa Atlanta was awesome. He knew his product, answered all of our questions. They met every commitment for delivery and follow up. We are extremely happy with our spa and the service we received.
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Great experience from start to finish. Brett really made us feel like friends right when we walked in. He had a wealth of knowledge and got us what we really wanted without spending tons of time on sales pitches.
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Friendly and knowledgeable staff about anything spas. If you have a question they get back to you quickly, They help you pick out exactly what your looking for, and provide valuable information on the pros and cons to all the spas. We were never pressured or pushed to purchase anything. I would definitely recommend them to everyone I know.
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Cody was responsive, sincere, and honest.
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Brett was great met him thru my electrician Joey. Because of COVID the tub arrived many months later. The setup was not that easy. Can't do much until the tub if filled that's when I put 1/2 a bottle of chlorine in vs. the other product. I had to call for help, empty the tub (not easy). Perhaps someone should come back to the house once the tub is installed. Although now I see how easy it is, it was confusing for a beginner. Love the tub and again Brett was great.
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Brett is very knowledgeable and professional. He is reponsive to customer questions.
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By far one of the best sales experiences I have had in years. We truly are enjoying our new swim spa thanks to Atlanta Spa & Leisure. Thanks again!
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I had a fantastic experience with Tim Burnett at Atlanta Spa & Leisure. Shopping for a hot tub can be a frustrating experience with all of the choices, features, etc. Tim was great at answering questions and clearly had the experience and knowledge to help me make an informed decision. I never felt pressured to buy a particular brand or model, and Tim was there to provide the right information and answers to my questions to help me in the process. I’d highly recommend Atlanta Spa and Leisure and specifically Tim!
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Brett was super patient and full of knowledge. He helped me find the exact model of swim spa and explained in detail how the swim spa jets worked. The show room had a swim spa full of water for me to test before buying. I compared their model to many others on the market but the quality of the product and stregnth of the jets plus the incredible staff at Atlanta Spa and Leisure won me over hands down. They have continued to hold my hand over the months of new ownership as I am learning how to maintain my spa. I feel very taken care of and well informed. Highly recommend Brett and his staff.
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No-pressure to purchase when we visited. Very friendly and helpful advice, answering all our questions. We were "sold" and put down a deposit on first visit to showroom. Due to delays in the construction of our patio slab we had to put off / reschedule the delivery of our spa multiple times. And every time Atlanta Spa & Leisure understood and pushed back delivery per our request. Finally, come the day of delivery our spa was placed onto our patio, via crane lifting unit over our house, without incident. It's what happened next that showed the true character of the installation and sales staff at Atlanta Spa & Liesure. Our newly delivered swim spa did not seat adequately on the slab location I specified. The grade in the area I chose was not sufficiently flat and left an unacceptable gap between the spa and the slab. Here we were with the spa in place and no way to adjust with the crane. When the install crew and I collectively observed a potential new location, spa orientation, that's when they blew me away. The crew, with nothing but their own strength, rotated and slid the spa to a location that was flat/even and would not void the warranty. You have no idea how worried my wife was. They saved the day! From there, the crew not only provided me easy written care and instructions, they went through every detail of setup, filling the spa, control panel, initial chemical treatment, and regular chemical treatment. This allowed me to record additional notes. Oh, and when Cody at the showroom heard what was going on he came directly over to make sure everything was OK. Days later I've found the chemical routine to be extremely easy and it yields fantastic crystal clear water. With only a few sessions in the swim spa so far we've only begun to learn all it has to offer. Right now we're having too much fun just relaxing and having a good time. But now my wife is totally committed to starting an exercise regimen with the kit we got with our swim spa. I know you only asked for a brief description but stating anything less would have been a disservice to Cody and the install team. This was a very significant purchase for us. We spent money that would provide us with a very high end asset. We received "Ritz-Carlton" quality service. It pays to go with Atlanta Spa & Leisure. Sincerely, Eric & Lorraine Richter
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We couldn’t be happier with our decision to purchase our American Whirlpool from Casey at Atlanta Spa & Leisure. Casey spent the time to walk through all of the options and was very honest and upfront regarding delivery times and expectations. He connected us with an electrician (Joey Caviness) who was incredible and made setting up the electrical connection a breeze. The delivery was as scheduled and completely painless. The delivery team was extremely professional and had the unit installed and running in a matter of a few hours. Finally, the after delivery support has been top notch. Casey answered all of our questions and ensured we were completely satisfied with our purchase decision. We would highly recommend doing business with Atlanta Spa in Leisure.
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Great knowledge of products and services. The team helped me select the right product based on my discussions for use and product placement. Excellent team to work with!!!
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Casey was awesome. Very laid back but knowledgable and helped me choose the best spa for my family. He was very responsive through the whole transaction. A little longer to get because of Covid backup but worth it. I recommend Casey!
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The service is EXCEPTIONAL!
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Brett and his deam did an incredible job with our sale and delivery install. We had a semi challening install and they worked very hard to get our swim spa in place. Its a fantastic product and we are very pleased. We would highly reccomend this product and Atlanta Spa & Leisure to anyone!
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Adam & Bret were fantastic- went above and beyond. Top notch from start to finish!!
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Still waiting for steps I bought. It's been 2 months. Everything else is great!
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Great service! everything was delivered in time and the delivery crew did a great job. We had some last minute change and they were able to do all we asked. thank you Trent(and team) and Brett!
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Brett was the best sales person ever. This is an important investment and Brett's service gave me the comfort I needed. I purchased the Balance 8 and I couldn't be happier. The extra space inside and those amazing jets is just what I needed. I strongly suggest at least purchasing the free standing side tray to place you phone, Bluetooth speaker etc.
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Went into store only to look and was so impressed with sales agent Cody that we proceeded to buy system from him.
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The sales team at Atlanta Spa & Leisure are terrific! The install team did a wonderful job and informed us on how to care for our new spa. Great company to work with! Thank you.
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The only thing I would change is more education regarding the chemicals used in the spa. We preferred the bromine rather than the chlorine. It has been a nightmare to maintain the proper chemical balance.
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Great price and quality!
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Cody was very knowledgeable about the product and was helpful in picking the right one for us. The tub was delivered but had a "frozen" touchscreen that would not work. Cody had service tech Josh come out and what a great asset you have in him! He was on time and prepared with a new touchscreen in hand but the Mfg. had a new size screen and his would not fit. He call the Mfg. ordered a new one and was out the next day to fix. Josh knows his stuff and is very courteous and polite and on time! Great guy to have on your staff!! Thank you! Alan Kocina
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Brett, our salesman, was very knowledgeable and professional. He answered all our questions about the swim spa we purchased, and about the delivery and installation process. Levi and the rest of the delivery and installation crew did a fantastic job, coordinating with the crane operator to get our swim spa lifted over our house and into our back yard, and also with the electrician to get the swim spa connected and running. They also installed our custom cover. We are extremely happy with our purchase.
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Great buying experience! Team was accommodating in removing my old spa. Very knowledgeable and competent staff. Thanks!
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Everything was great with one exception. Even with a 2 month lead the electrician was not scheduled meaning we had a beautiful hot tub with no power for 6 days.
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Brett made purchasing our new hot tub easy and affordable. He guided us to the hot tub that we needed which is for therapeutic purposes. The hot tub was delivered on time and the delivery crew did an amazing job removing our old hot tub and setting up our new one. The product itself is fantastic. The Bluetooth music is so enjoyable especially since our hot tub is so much quieter than our last one. The jets are fantastic and the beautiful lights that run throughout the tub are icing on the cake. I encourage anyone looking for a hot tub to check out Atlanta Spa and Leisure. They have a great selection of products and the staff, in our case Brett, is extremely helpful and knowledgeable.
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Tim is a super salesperson! He has always been available and helpful, even after the sale.
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Highly recommend Atlanta Spa & Leisure! We had an outstanding experience from start to finish, particularly with our great rep, Tim.
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Brett was amazing from start to finish with regards to the sale. Can't say enough about his knowledge and professionalism. He will definitely keep us coming back.
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Great product knowledge, service, atmosphere and products! We've purchased from you twice and also referred family and friends. Keep doing what you're doing!
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Brett was amazing. Delivered professional service throughout the transaction. A+++ Keith did a great job!
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Excellent service! Even though delivery was delayed ("COVID") several weeks they did a great job of making sure it arrived by my deadline! Subsequent service has been expedient and done well.
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We had a GREAT experience with Adam Burke of Atlanta Spa & Leisure! He was great with communication which was very important to me. We had an appointment to go to the showroom. Adam spent lots of time with us and explained every last thing to us. We love our hot tub and felt that our entire experience was stellar - from ‘shopping,’ communication, delivery and questions answered!
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Great experience. Cody was very knowledgeable and delivered on everything. Install team was fast, professional, and courteous.
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Quality product.
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Absolute best spa company. We've used them for several years and couldn't be happier with them. Great customer service and purchase experience.
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Overall great experience Delivery team was exceptional, particularly Levi!
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Great experience with Atlanta Spa. From start to finish, extremely professional, courteous and helpful. Answered questions after delivery very quickly and feel like this company will stand by their product forever. Trying to find more products to buy from Atlanta Spa because they've earned my future business!
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Overall, we're pleased with the experience and hot tub. The hot tub was not delivered on the initial date promised, ut Brett remained in contact with us. The hot tub is great and our kids are enjoying it. The headrest keep popping off so we're a little concerned with the quality.
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Our second spa purchase from Atlanta Spa. Great knowledge of product and competitive pricing.
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I used hottubuniversity.com to help select a product which made the process much easier. Brett was very helpful and knowledgeable. I valued his opinion. I have recommended your store to anyone who asks. I believe my friend John has already called to check availability.
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Keep up the good work Cody!! :)
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Good experience
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I appreciated the ease and simplicity--without any over-complication of "extras" or upselling. It was refreshing to get the info I wanted on exactly what we were looking for. Quick & responsive, too!
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We are so happy with our new spa! It's made our home 10x more comfortable, relaxing, and enjoyable. We work from home and use it throughout the day for quick relax sessions. Not to mention in the morning with coffee and in the evening with a glass of wine. It really is heaven =) I can't say enough about the service & selection at Atlanta Spa & Leisure. Great people, great product. I won't go anywhere else to buy a spa! Thanks, Adam!!!
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Great selection and sales team, including the owner.
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No hard sales or harassment.
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Honest, ethical company that stands by promises and product. Delivery was professional & on time with no issues. Tim was fantastic. Had tremendous product knowledge & helped us make the best choice for our family.
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Brett was knowledgable and friendly. Delivery was quick and seemless. Very happy with our hot tub purchase experience and of course the hot tub is amazing!
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After shopping a lot for the right size hot tub, we found Atlanta Spa & Leisure. They had what we wanted at a great price. Couldn't be happier with it! Great people to work with!
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Very satisfied with Spa. Very good experience with sales and installation. Crystal clear water and we use daily. Highly recommend!
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Very satisfied with Spa. Very good experience with sales and installation. Crystal clear water and we use daily. Highly recommend!
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Tim was great! Blessings! :)
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Tim was great! Blessings! :)
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Exceeded all my family's expectations. Great to work with and great product.
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Very knowledgeable, friendly, Tim assisted me with getting the best price. They held the tub for me until my deck was ready. The spa is wonderful!
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Easy shopping experience.
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The whole process was very easy. No high pressure sales and knowledgeable. Delivery and Install was fast. Loving our new hot tub!
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I comparison shopped and found that Atlanta Spa and Liesure was the best bargain. Good service and quality product. I love my swim spa.
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We worked with Chris & Tim when we purchased our new house to have a spa delivered. The COVID pandemic delayed our delivery, completely out of any one's control. However, Tim was constantly checking additional inventory options as products were being returned to the warehouses from cancelled trade shows for one that matched our order to see if we could get anything delivered sooner. We did not luck out on any of those searches but when things once again opened back up, Tim got our delivery scheduled promptly! The delivery crew was courteous, friendly, open and helpful with any questions we had. We were delighted with the entire process. I'll be referring additional clients to them to handle because I know they'll be taken care of as well or even better than we were!
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I would highly recommend Atlanta Spa & Leisure. My salesperson, Casey, and the owner, Adam, were the highlight of my experience. Very professional and personalized approach. The showroom is a little dingy/dusty, and the delivery person wasn't as polished and professional, but still courtesy and did a fine job. Overall, the customer service is what made this transaction great. Plus, I feel like I got a great value for the spa. I would recommend them to future buyers.
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Good availability and service
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We replaced a hot tub that (I believe) my late husband and I purchased in 2003. I was delighted you now have a store in Forsyth.
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You had the product for which I was searching. Good price with upgrade.
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Had extreme confidence with Casey and Adam. We knew they'd deliver a quality product and stand by it. So pleased!
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People, take a road trip and go visit Atlanta Spa and Leisure!! Adam was very helpful during the sales process, was hands-on through a somewhat challenging install, and was easy to contact with operational questions afterward. The showroom offers many models to sit in and experience, lots of options and Adam helped point us in the right direction. We found everyone we encountered at Atlanta Spa and Leisure to be professional, personable and friendly. Nicely done you guys, we'll surely send folks your way! - Sierra and Ed
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Good quality and price. Took two attempts to deliver tub. First time two persons only. Could not get the spa up 4 steps to patio.
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We love our new hot tub. The staff was friendly and knowledgeable about their products. They worked with us for the delivery date which was nice. We are in our hot tub almost daily and are so happy we finally purchased one. Definitely would buy from Atlanta Spa and Leisure again.
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Josh was patient and was helpful on pricing.
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Adam has been simply amazing, professional, personable. He is extremely knowledgable and suggests the best product based on your needs without being pushy. He has been easy to communicate with and amenable to delivery schedule changes. He even went so far as to communicate directly with our deck build crew and came out to our home to ensure the best install experience. We haven't actually used the spa yet b/c our deck project isn't finished but we're exited to get in there! Thank you for everything, Adam! We'll send all the people your way. Nicely done, Sir!!
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Salesperson was good.
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Excellent service before, during and after the sale.
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Excellent service before, during and after the sale.
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Excellent service before, during and after the sale.
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Great quality and service.
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Great customer service.
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I shopped this and by far Atlanta Spa & Leisure holds up their end of the deal. They have been around and will be there when needed.
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This review has to do with the Service Technician- DJ. He went out of his way to service my Spa, and was very courteous. Without hesitation, he offered to make a trip back to my house to solve a leaky water problem. I can't tell you how important it was to know that customer service was without a doubt EXCELLENT. I have always appreciated the friendliness and support I receive from the owner Adam to the Staff of Josh and DJ. Exceptional to say the least. Thank you, Diane Zimmerman
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We love our spa from Atlanta Spa and Leisure! It is a quality product, and our concerns were addressed by the people there.
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Great product selection for a variety of budgets, excellent sales staff and professional delivery. Our backyard access presented some challenges, but they brought in a 4th man in no time and got it done! I could not recommend Adam (owner), Brett (our salesperson), and the delivery crew more.
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Purchased an American Whirlpool 460 to replace a 15 yr old Artesian Piper Glen that served us well as our kids were teenagers, as it was a 6-7 person spa with pumps at each seat...the 460 was a downsize (4 person spa) since our kids are gone only my wife and I use a spa. Received a very good price and the haulaway of the old Artesian was included. The 460 uses Thermal Barrier insulation that works well here in the South. It's different in that it does not have a dedicated circ pump for 24/7 use...a feature we had on the Piper Glen that in my view was unnecessary (as we are in the South) but it did make for even temps in the water. The 460 utilizes one of the 2 pumps it has as a heat pump and if you leave the fliter settings to "rest" mode and leave a long gap between the 2 customizable filter settings, the water can come out of the jets fairly cold so far this winter (we've only had the spa for a week). The 2 pumps used are very strong for a 4 person spa and have no issues giving us the hydrotherapy we seek...The 56 brake pumps they use are much stronger than the smaller pumps used on the old Artesian. The lighting system is well thought out, we are still getting used to using diverter valves more on this spa than the old Artesian, which had a pump for every seat that did not require diverter valves for most Artesian models. They are only a minor irritant however, as we simply got spoiled by the bigger Artesian. I do like the steel frame of this spa...I was shocked by the amount of wood rot on the bottom of the old Artesian as it was being removed, and we had it on a deck!...I am convinced that had the old spa not finally died that we were only a few months away from integrity failure, maybe with one of us in it! I researched the spa market extensively for a few months prior to purchase and liked the way the American Whirlpool and Vita spas are made with the recycled blue jeans insulation and the copper reflective material. Overall very pleased with the features of this spa with very good service from Brett and his staff at the Atlanta location...hopefully this spa will last even longer than the 15 years my old spa did!
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I have to give Tim a big shout out for walking/talking me through this entire process. Even thought I am a former spa owner, a LOT has changed in the years since I bought one. Without Tim's expertise, I would SURELY have gotten the wrong spa! He was patient and thorough and had a GREAT knowledge base for each spa. Not only that, but Tim even came over to check on the spa, teach me a bit more about it, and give me instructions on how to make the most of this spa. We are SO appreciative of Tim!
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Adam is exceptional and truly dedicated to his customers. Thanks for all you did for us!
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I highly recommend Atlanta Spa and Leisure. Tim was very knowledgeable about products and answered all of my questions concerning type, placement and delivery options. The delivery crew took great care in placing my new swim spa and unpacking and getting it ready for me to fill. I love it.
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From initial contact with salesperson Casey to the top notch delivery team I was thrilled to find a company that delivered on every respect. I could not be happier with the experience. The delivery crew slopped through rain soaked lawn and delivered hot tub to raised deck perfectly! i would highly recommend Atlanta Spa and Leisure to anyone looking for integrity and expertise!
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Process was easy and quick. Delivery Crew was on time and ready to go. Very helpful by answering questions and giving sound advice on the upkeep of pool. Worked quickly and professionally. Glad to have used Atlanta Spa.
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Great product quality, service, and reputation.
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I shopped around the ATL area before deciding to go with Atlanta Spa partly due to great online reviews. Brett was friendly and so very helpful answering all of my questions. I had never really wanted a hot tub before but needed one for aqua therapy for my hip. I went to your showroom to look at one we had discussed on the phone however Brett found the Nordic spa that was a better fit for my exercises and saved me a couple thousand dollars. There was no pressure to buy the more expensive tub and for that I am grateful. I've used it everyday since it was installed. Thank you Brett and all of your team for making this purchase enjoyable.
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Tim was great.
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Great service and quality tubs. Recommend to anyone.
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Tim was very knowledgeable about their products.
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We love out new spa. It will be nice in both winter and summer.
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Great brands and prices.
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Brett was a great salesperson.
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Great customer service--Awesome products--Super employees!
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We had a very positive experience working with Casey each time we visited the showroom. We were very impressed with Casey's knowledge of the products and his willingness to help us make the right decision regarding our purchase. The delivery process was equally as positive and we were pleased with the installation and set up of our hot tub. Our overall experience was fantastic and we're extremely happy with our Hot Tub purchase! Thank You Casey!!
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Brett Hanna earned my business. His knowledge and expertise trumped the competition. Upon researching the Corporate Backing of Vista Spas i was convinced that their engineering was as good as anything on the market. A few glitches on the installation but thankfully i had a couple of extra people on hand to assist. All in all i believe the Customer Service stated in other reviews as well as Mr. Hanna's assurance of follow up for any problems clinched my decision.
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Brett made the shopping experience with ASL fun, educational, and low pressure. His insight and patience made it easy to buy a great product with confidence!
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I had an amazing experience with Atlanta Spa and Leisure. I went to the store with an idea of what I’d like in a hot tub and Brett was great at showing me different models to make sure I choose the best one for me. When I placed my order, every step of the process was seamless. The electrical contractor did great work and Brett in particular did a great job setting expectations and communicating throughout the entire process including maintenance. The hot tub itself is perfect. I highly recommend Atlanta Spa and Leisure to anyone looking for a hot tub!
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Great service! Very helpful. Not high pressure--informative. Great delivery and set up.
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thank you for your help, I appreciate you very much!
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Good owner does what he says. Master Spas sells itself. Good dealer recommendation.
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Wonderful people to do business with. We were kept informed on every step of the delivery. We are extremely happy with our new hot tub.
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Good quality and price
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Knowledgeable salesperson
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Quality Product and Service
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Buying our first swim spa was a great experience, thanks to Adam and the folks at Atlanta Spa & Leisure!
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Friendly and Professional Service.
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Atlanta Spas had a good selection of spas on the floor to compare. After purchase tey delivered what they said they would when they said they would. Excellent experience.
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Good quality.
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You guys are awesome! I thought I had a problem when my new hot tub stopped working but you sent out a technician fast and we determined it was the old wiring at my house. I was able to go get new wiring while the technician waited and get it installed and haven't had an issue since. Just nice relaxing time with my family in my awesome hot tub!!
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Found the right size spa at a good value.
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Casey and Shane took the time to listen to our needs and made our selection to fit within our budget. They exceeded my expectations as well as providing us a Military discount.
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My husband and I have decided to purchase our first hot tub, didn't know much (if anything) about hot tubs. Casey and Shane helped us to choose exactly what we needed and and were able to answer all the questions. Delivery was on time and the guys did a really good job setting a hot tub and showing how to use it. I will recommend this place to anybody who would like to buy a hot tub.
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We are very, very happy with our pool spa. We never have been to your store but purchased from a show in Atlanta. Easy to work with - Good customer service. Your company has satisfied our expectations!
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Liked being able to try the spa before buying it. Knowledgeable salespeople.
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Adam and Tim were great. Quality product. Knowledgeable salespersons.
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Great customer service. Knowledgeable staff. Good selection and location.
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Knowledgeable friendly staff. Would buy from you again. Pleasant experience.
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Very responsive and friendly. Dependable product.
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Good selection. Very easy to do business with. Thanks! We love our tub!!
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Extremely happy with my S-825 Sauna. Solid product, great installation, and knowledgeable sale staff. Top notch
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Excellent shopping experience without high pressure sales people. Felt that staff was knowledgeable & honest. Got to come in and try out tubs two times. Good competitive pricing.
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No high pressure sales here! Their business is to relieve stress not cause it.
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Tim did a great job of showing the spas and all the options. He treated us right on price and delivery. After delivery he stood behind their product. Made in the USA.
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A very pleasurable experience. Had a great time buying. Tim is very knowledgeable. The set up guys did a great job.
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Adam and his staff did a great job with the status and delivery of our spa. The set up crew did a great job and made sure the spa worked before they left the premise. Good clean up and worked with me to get it installed where it was best on my property! Most happy! Love the duck too to float in the tub!
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Professional salesperson in Tim Burnett. He felt hot tub would be delivered in three weeks, but it turned out to be twice that long, with two different explanations. Installation crew of three were all very good -- had several tricky problems to solve, and they did a great job. No follow-up from Tim after installation, which I would have liked. Love the hot tub; have used it almost every day! Makes my aging, stiff muscles feel more limber. Got the Duet model (just for two people), since my wife and i don't plan on any hot tub parties. It fits my smallish deck space perfectly.
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Buying our hot tub with this company has been an absolute pleasure. We are not first time buyers, and everyone from buying the spa from the Expo, to it's delivery this morning, were fantastic. Their excellent service is not always the case! We met with the owner at the Expo (Adam) in addition to Darcy, our salesman, and both men made us feel very comfortable and at ease with this large purchase! I want to give special thanks to Brett, who went above and beyond to get our spa delivered to us, on time. AND, last but not least, at all, were D.J., Doug and Zack, who delivered our killer hot tub this morning. Awesome, Awesome, AWESOME experience!!!
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We bought a hot tub from Atlanta Spa & Leisure recently, and couldn't be happier with it. This was our first luxury purchase, and we went into this very guarded given what we've heard about the kind of companies and people we would encounter. We ended up with a great product at a very good price and enjoyed the experience. Our salesman, Brett, didn't try to up-sell us (which we greatly appreciated) and we felt he listened to what we wanted and knew what would be the best fit for our needs. We highly recommend Atlanta Spa & Leisure to anyone looking in the area, and we would definitely recommend you asking for Brett. He's friendly, knowledgable, and very trustworthy.
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Nice Tub!
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Great experience working with Brett. He was very attentive to my needs and provided great Customer service. I am very happy with my purchase of my Master Spa, it is a great product.
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We had a positive experience as first time hot tub buyers. We had done our research and Kasey confirmed all we knew and MORE. He gave us options and reasons to look at options for our hot tub usage. He treated us like family!
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I am disabled and was shopping for a hot tub for medical needs, not pleasure. Josh Vines was my salesman. He did a great job finding a product that suited my needs. He listened, showed me options, and didn't pressure me in any way. Josh and Tim then worked with me to come to a price I could afford with accessories I would need. Delivery and installation were prompt, flawless, and really "above and beyond". I am extremely satisfied. This is a fantastic, well-established, family owned business. They have been readily available since delivery to answer any and all questions. Highly Recommend!!
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We had a couple blips with delivery and electrical quote, but the owner called us personally and made things right with us.
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When we purchased our first spa from Adam more than 3 years ago - we had NO idea what we were getting into. Adam was great in the sales process, so great that we came back later and purchased a Green Egg from him. An exceptional company to do business with! What truly sets Atlanta Spa and Leisure apart from the competition, however, is the service and support after the sale! The team is astounding, that being said, Josh has been absolutely attentive and I strongly urge you to work directly with him! He has made multiple trips to the house (over the last 3 years) to help resolve problems for us, even showing up on July 4th, to help fix a power related issue to make sure we were ready for the party! His knowledge is superb and he is articulate, his willingness to help solve problems is better than any other technician we have ever had on our property solving problems! Don't hesitate to do business with Atlanta Spa, and be sure to ask for Josh!
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Repeat customer. Good quality and price.
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Had what we were looking for in features for lounging and therapy.
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Decided to go with you because of your good reviews. Good experience. Spent more than expected--but received an excellent value. Thanks!
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Josh was great to work with !! This is our second spa we purchased from him - great customer service! Delivery guys were so nice and helpful- set everything up and were very knowledgeable about the products!! Highly recommend Atlanta Spa and will continue to deal with them !!
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Very professional. Quality product.
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If there would of been a 10 I’d gave them a 10 all the way around. Everyone was so professional. They listened to me voice all my concerns. The delivery guys. Man, they was so polite and knowledgeable. They explained everything first hand and also assured me if I have ANY issues to call the office. They just made a lifetime friendship as far as I am concerned. One final thing, go CHIEFS!
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Great service, great sales people.
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Great service, great sales people.
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Great service, great sales people.
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Brett was great to us. He was really easy to deal with. Awesome 1st time experience buying a hot tub!
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We have been customers of Atlanta Spa & Leisure for 13 years. Adam and his staff are always so helpful. We just had a new hot tub delivered and as always the entire experience was great. From choosing our new tub to the delivery. Thank you to Brett, Zack & DJ! You guys are the best!
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The overal experience was great. I was unable to make it in to the store and multiple sales associates spent so much time to help me choose the right tub. No matter how many times I called, they were always patient, friendly and very knowledgeable. I was sort of in a rush and they were able to get the tub delivered to me RIGHT away! The amazing service carried right through with the delivery crew. It had been raining for the better of a month and I was for sure they were going to have the worst time getting to the back deck. NOPE! They quickly brought it back - without tearing up the yard - and got it lowered into the deck opening safely 👍 They would have hooked up all the electrical but I unfortunately had the wrong wire :( However, a team member quickly came back out after I installed the correct electrical and got it all working! I really couldn’t be happier. I highly recommend Atlanta’s Spa!
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Casey & Brett Hanna were incredibly rapid in their responses to my inquiry. Knowledgeable & answered my questions. Adam Burke was super! Came to review install location due to potential challenges to complete the install. Down a rather steep & narrow hill to a rear enclosed patio. Install was accomplished and once it was completed the prep/install team replaced the section of fence I had to have removed to accommodate the install. Overall VERY Satisfied & Happy. Even my neighbors were impressed with the teams professionalism. HIGHLY RECOMMEND Atlanta Spa & Leisure
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The overall experience was wonderful. I actually wasn't even planning on purchasing a new tub but they were so helpful, knowledgable and attentive that it really made it an easy decision. It didn't matter how many times I called.. they answered every time and were super patient with me. Brett took the time to figure out all my options and finally we settled on a package that worked for us. Fast forward to delivery day... It has been raining now for the better part of a month and our yard was a giant mud pit. The land itself is flat but I am just sure that they are going to get whatever equipment they have stuck. On top of that, the deck for the tub was built prior to delivery and we planned to inset the unit into our extension that is about hip high. My thoughts.. this is going to be ROUGH. Lo and behold, they brought it back without driving their truck through our yard! The crew easily slide it onto the deck and, by use of some inflatable contraption, are able to quickly and safely lower our new tub down into the deck. They explain how the unit works, how to apply my chemicals and overall use of the tub. They would have hooked it all up to our house but it turns out I had the wrong wire for run it. No worries though, because they are going to come right back out and get it done for me... Now that I have the right wire that is! Lol! Overall.. just a wonderful experience. I highly recommend!
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I am so pleased with my hottub purchase. Everyone was super knowledgeable and eager to help me find the right hottub for me. The installation crew was just as friendly and professional as the sales team. Would 100% recommend!
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Quality product. Had the know how for a difficult installation.
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Good group to buy from. Excellent customer focus and follow through!
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We had a great experience from start to finish. I would recommend Atlanta Spa & Leisure to anyone looking for a hot tub.
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Doing business with Brett and Adam was a 5 star experience from start to finish. I am a critical customer when it comes to customer service and we could not be happier with our experience.
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This is the 4th spa I have bought from Atlanta Spa & Leisure (4 different houses) and each time the experience has been excellent. I give them the highest ratings possible!
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A good group at the Atlanta Spa location in Cumming Atlanta Spa location. Fair in their dealings and professional experience setting up our hot tub.
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Great ervice department and friendly staff.
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All the staff at Atlanta Spa are very professional. They've been responsive when we've had questions about how to maintain our spa. Big thanks to Adam and the rest of the crew at Atlanta Spa! We're some happy swimmers!
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Great experience!
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Good service, selection, and price.
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Vicki with Atlanta Spa and leisure in Cumming at the Hwy 400 store was friendly, knowledgeable, and prompt on getting us our pool table and spa! She was able to help us get the correct products to suit our needs. We enjoy both products and look forward to working with Vicki again in the future as well as sending referrals.
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Josh and Ben make an excellent maintenance team. They tackled a particularly hard parts replacement with skill and dexterity. I would not hesitate to use them again.
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Have bought hot tub and pool table. Vicki Matteson was great to work with on both. Very knowledgeable and professional and treated my wife and I like family. Took time to walk me through questions I had with controls on the hot tub not to mention helping me with a few man-made emergencies I created with our hot tub!
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We purchased our hot tub in December 2017. It was installed the week before Christmas. We have enjoyed using it the past two months. Great product, service and sales experience. Great to sit in a hot tub on these cooler evenings.
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Great experience in the purchase of my new hot tub! Vick & Adam were very professional. My purchase was a definite challenge for where I wanted it to be installed! All went well in the end and if I were the market to buy again Atl Spa & Leisure would be my choice! Thk's to the crew at AS&L
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delivery and installation great
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Love my big Vita hot tub. Im a custom for 15 yrs now and dealing with Adam and his staff has been a real pleasure. Thanks Adam
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The friendliness and comfort with the staff was fabulous and when we received our new hot tub the same friendly, comfort was still there! across the board!
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Atlanta Spa & Leisure has the best prices on the Big Green Egg and Eggcessories, period! I dont own a hot tub yet, but based on my experience with Adam and his crew, I wouldnt look anywhere else! Did I mention I own 2 Big Green Eggs...these guys are good! If youre looking for a knowledgeable, honest, service oriented staff, look no further.
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For 20 years now we have had the pleasure of doing business with Atlanta Spa and Leisure. The trade in and upgrade program for our hot tubs have been nothing short of excellence. The staff is personable and professional. Over the years, if there has ever been an issue, we have received same-day prompt service. Even the installation seems effortless. There really is no need to look anywhere else. Todd.
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We were new to hot tub ownership and needed some help pinpointing the best tub for our space and needs. Brett was extremely helpful in being flexible with our schedule and setting up a handful of tubs for us to "test drive". This allowed us to better know what we really wanted in a tub and zero in on the right tub for us. He answered all of our questions at the time. Delivery was professional and also very helpful in answering any questions we had as it was being set up. We have had a few questions the first few weeks of ownership, and Brett has been more than happy to help us with answers. We love our tub and highly recommend Brett and Atlanta Spa & Leisure to anyone looking for a spa!
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Great company. Great service. On time delivery. Best product knowledge of a year long search for a quality swim spa.
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Brett, DJ, and Zack did a great Job delivering my Hot Tub! I have a very steep driveway and they also delivered my hot tub down another steep hill to the back of my house! Things couldn't have gone smother!
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We bought our third hot tub from Adam which is one of our best decisions ever. Every aspect of quality has been way above average from purchase, delivery, service and supplies. We use our hot tub everyday all year. Thank you Adsm
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We bought our third hot tub from Adam which is one of our best decisions ever. Every aspect of quality has been way above average from purchase, delivery, service and supplies. We use our hot tub everyday all year. Thank you Adsm
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We are extremely satisfied with Atlanta Spa & Leisure and our product!!! Brett was super knowledgeable and helpful. Outstanding service!!! Great quality spa!
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Most professional place that we went to. Brett Hanna was a fantastic salesman.
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Thanks for the brownies!
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Fantastic experience overall!
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Spa is great. Customer is responsible for installation. Period. Electrical connection and site positioning is not to be left to a tow truck driver and delivery crew. Ask for a crane to deliver no matter what. Otherwise, spa is great after two weeks. Also, access to spa electrical is left to imagination. Need to make plans for cutting an access hole that can be opened to either move or service the electrical.
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CASEY is great in sales! Doesn' try to push you into anything, but yet takes your needs into great consideration. Great phone rapport! Delivery crew could not have been better, make sure you keep JOSH around for setup! Knowledge base is amazing, total confidence in his abilities to keep us up and running!
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Thank you for your excellent customer service. We are truly happy doing business with you.
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Master tub was highly rated.
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Our electrician received bad information from your store clerk V, with the result that the electric connection had to be rewired after the spa was deliveed. Not happy with this as it cost us extra expense. Your app (ios) is outdated and will not recognize the tub. Otherwise all good.
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Professional and knowledgeable salesman. Height of tub making it easy to get in and out (68 yrs old w/ a bad back). LOVE it and will call Brett when we close on our new beach house for another spa.
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We very pleased and would recommend to friends and family.
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Knowledgeable staff. Professional. Do what they say they will do!
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Staff extremely knowledgeable & courteous. Installation group was superb. Follow-up has been good.
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This is my second hot tub from Atlanta Spa. When I purchased my first one, I shopped around many stores and settled on Atlanta Spa. This time and without hesitation, I went to Atlanta Spa only. Brett was very helpful and helped me choose the right hot tub based on the features I wanted, not on what he had in stock. He was a pleasure to work with, as was Adam Burke.
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We met Casey (saleman) at the Dawsonville Store. He was knowledgeable about the products, easy to talk to and not high pressured. The transaction was quick and easy. The delivery team was great! Strong guys who installed the hot tub quickly! One individual spent time telling g me all the things I needed to know to run and care for the tub. Great job Atlanta Spa & Leisure
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Quality service dept. Great sales people in Brett and Casey. Already have referred someone and they purchased one! :)
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Adam fulfilled every promise and made up for a pretty bad miscommunication I guess, in price I shook on compared to what was on paper.
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Love, love, love our swim spa! Adam and Brett are great!!
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All I can say is this is the place for Big Green Eggs and Hot Tubs/Swim Spas! 15 years ago when I got my first hot tub I finally finished visiting my Chiropractor! With my swim spa from Atlanta Spa & Leisure I have the best of two worlds: exercise and total relaxation with the awesomely powerful jets in this amazing swim spa tub. On another note, I've been using BGE's for over 18 years now and ribs, cedar planked salmon, apple pies, (everything) is amazing on a Big Green Egg! Absolutely the best outdoor BBQ in my opinion. The icing on the cake has been the top notch service from Josh, Ben and Adam at Atlanta Spa & Leisure over the years! I'm a happy camper in more ways than one!!
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Great service and knowledge of product. I would recommend!
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I've been a customer of Atlanta Spa and Leisure since the late 90's. I've purchased 3 hot tubs, a pool table, game furniture, ping pong table tops and more. I keep going back because of the great products, excellent service and fair pricing. Their knowledge and expertise in their products are unmatched. I trust and highly recommend ATL Spa & Leisure to anyone that's serious about getting more quality fun into their lives!
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What an incredible experience. From the sales process to the follow up was flawless. Levi and his installers were professional, polite and extremely helpful with the set up and instruction. First Class Company!! Thanks Adam.
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Me and my wife were thrilled to find Atlanta Spa & Leisure. I did a ton of research on spas and spa sellers and we are thrilled with our purchase. For those of you who are new or thinking about purchasing a spa for the first time, let me tell you the most important thing in buying a spa is the company who will be servicing the spa hands down. When we met Adam(the owner), I felt reassured this was the place to buy our spa from. The customer service from day one has been fantastic and gives us peace of mind if our spa ever has issues in the future. This is a honest company who will take care of you. Thank you Brett for all of the information and help. Being a new owner of a spa for the first time, I'm sure I've got your phone # memorized with silly questions by now. Your Patience has been so nice and we really appreciate it. We look forward to giving you guys more business.
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My wife and I did a lot of shopping for our very first hot tub! We decided to go with Atlanta Spa and Leisure because when we went in there Brett made us feel comfortable. He listened to what we wanted, and then helped us figure out what would work best for us! He made sure that it was delivered when promised. It is a Christmas gift that keeps on giving. We recommend Atlanta Spa and Leisure and Brett!
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Outstanding products and services! Purchased a tub in December, and have been showered (respectfully) with attention and service. Some vendors just don't get the value of a personalized service, but these folks are clicking on all cylinders. I am an experienced spa owner, and this new spa is incredible! I have had to make 1 warranted service call, thinking my jets had an issue, which turned out to be a lodged Scum Bug. Service was quick and painless, and we did not even need to be home. Special kudos to Vicki who has been at our disposal, long after the purchase. Have spoken to other customers and their experiences have been in sync with ours.
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A great experience, awesome knowledgeable sales force. Delivery was exceptionable too. Quick efficient and explained every detail about the tub. I highly recommend this company!
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We've been very happy with our hot tub since purchasing it in late Spring. Brett was very knowledgeable and helpful during the purchase and he and the install team have been extremely helpful for any questions or issues that have have arisen since. We would highly recommend Atlanta Spa & Leisure and Brett.
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I have been a satisfied customer of Atlanta Spa & Leisure for over a year. When I was in the market for a swim spa, I contacted ASL and talked to Brett. Brett went above and beyond to make sure all my questions were answered. He made sure I knew when they would have the best price available and made sure all my expectations were met. I bought the spa and they had no problem holding it for several months until I moved into my new house. The delivery (2 hours away from them) was well-coordinated and professionally done with no issues. I have since bought a cover, soft-tread decking, and replacement filters with Brett's assistance and at what I have found to be the best prices possible. Brett has always been very professional, knowledgeable, and goes out of his way to make sure I am a happy customer. If you are in the market for any kind of spa, I would definitely recommend Atlanta Spa and Leisure. And ask for Brett.
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Atlanta Spa & Leisure

Atlanta Spa & Leisure

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6120 Georgia Highway 400 N
Cumming, GA 30028
Phone: 770-888-3636

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Cumming, GA

Since 1993, Atlanta Spa & Leisure has been providing high quality hot tubs, swim spas, pool tables, Big Green Eggs and other cool stuff to the Atlanta and North Georgia markets. Our mission is to help you become more healthy and happy by providing a variety of wellness and leisure products. We have stood the test of time thanks to great relationships with our customers, our community, and our vendors. In fact, more than half of our business is repeat or referral.

We don't do high pressure! Chances are you're shopping with us because you want to relax, relieve stress, alleviate pain and just enjoy life more. Our friendly, knowledgeable staff can you help you create your own personal retreat where you can unwind and relax with family and friends. Our goal is to make your buying experience as fun and relaxing as possible. If you can dream it, we can make it happen. We offer the highest quality products at the lowest possible prices. Come visit one of our huge showrooms to view, touch or even try out our products. Let us know how we can help!

Business Profile of Atlanta Spa & Leisure - Cumming, GA

Office type: Sales, Installation & Service
Hours: • Mon-Fri 10am-6pm
• Sat 10am-5pm
• Sun By Appointment
Inventory: • Hot Tubs
• Pre-Owned Hot Tubs
• Swim Spas
• Traditional Saunas
• Infrared Saunas
• Steam Rooms
• Pool Tables
View All...
Manufacturers: • Big Green Egg
• C.L. Bailey Co.
• California Cooperage
View All...
Service Areas: • Atlanta
• Doraville
• Cumming
View All...

Customer Reviews

I love the honesty and personal attention from Sam and the delivery team.
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Your product was top notch compared to others we looked at in the area. Facility was clean with many products and accesories to choose from. Sales staff (Casey) was excellent, and informative on the operation of the jacuzzi since it was first.
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Cody was super knowledgeable in identifying the right spa for our needs. The install crew was great and courteous. I would definitely recommending buying from them!
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My biggest complaint is there was zero orientation on hot tub operation. That was a big let down. I had to beg for personal instructions.
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We have had a great purchase experience with Atlanta Spa & Leisure. Not only were we shown numerous spa options, but the salesperson was also very knowledgeable and catered to our requests/needs. The delivery was easy, very professional and very thorough with their set up instructions! Overall, a great experience and the spa is GREAT! Would highly recommend!
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Customer service was very good and the delivery of product was also good.
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Atlanta Spa & Leisure gave me a great price on a high quality hot tub. The delivery and installation was done perfectly. I had the pre-installation support I needed to make sure that my yard was properly setup for delivery. We looked at many different spa stores and just felt more comfortable at Atlanta Spa & Leisure.
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5 stars does’t begin to describe the level of service from the team at Atlanta Spa and Leisure!! Keith was there to get me started and steered me in the right direction. Brett was phenomenal at asking the right questions in order to fit me for the best spa for all my needs and budget. The delivery guys were top notch. This has been a great experience!!! I went to 5 hot up dealers in the area and none came close to the level of professionalism I received here. Great Job fellas, Thank You!!! -Alex Smith
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Brett was a pleasure to deal with. Has answered any questions I’ve had. Highly recommend
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The place to buy a hot tub! Love my VitaSpa!
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Bret was a rockstar that shot me straight from the beginning. I enjoyed my experience.
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I appreciated the professionalism and responsiveness of Casey, my salesperson. The retail store is attractive and well-displayed. The delivery crew was great! Website and return calls good. Waiting on follow-up for replacement cover. Sending the fudge was a great touch!
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Sam was great to work with on the sales side and the delivery crew was excellent. They were very professional, worked super hard and were very helpful.
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Brett Hanna did a great job and was always very responsive. Delivery crew was in a hurry and was just trying to get the delivery off their list. They could not get out of there fast enough, didn't test the equipment to make sure it worked properly. I feel like if I have any issues Brett will do his best to make things right so I am still pleased.
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I had an amazing experience from the moment I called your store to the moment of delivery. Brett is absolutely fantastic. I highly recommend Atlanta Spa & Leisure
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Dexter was a great salesman and knew what he said. Thanks
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Tim has been very helpful & kind, going out of his way to help. However, Tim wasn't my salesperson who made the sale on false info. I was to receive 13 ft spa as the 12 ft spa setup on the floor. We talked over everything including the swim equipment, floor pad's, fountain's, light's, etc... However, on delivery I see the spa didn't have floor pads, no fountain's or all the swim equipment. Not even the correct manual. No not happy. The jets suck.
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Atlanta Spa & Leisure takes service to a new level. Showroom is clean and has plenty to see and try. Tim is extremely thorough & patient.
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My wife and I look forward to using the pool spa every day. It is easy to maintain and is great for both exercise & relaxation. Thanks for fudge too!
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Great value start to finish, and fantastic staff from sales to delivery to tech support. (Josh, that's you!)
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Salesman displayed great integrity & great moral commitment to provide all services that were discussed during the sale.
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The knowledge of the salesperson was amazing!
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I visited several SPA dealers when searching for the right Hot Tub. I would say that Brett and Casey were by far some of the most knowledgeable and easy to work with. Each time I either emailed or texted them they were quick to respond. In addition, all of the guys that came out to deliver, install and setup the unit were equally great. I would definitely recommend this outfit if you're in the market for a Hot Tub.
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Would like to send a photo of set up. Do you have a sterio sound? Kind and friendly salesperson
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Everyone I worked with was pleasant & easy to deal with, very knowledgeable and willing to take the time to explain everything to me, which allowed me to make well informed decisions. At no point did i feel pressured to do anything.
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The entire process was very good from the process of getting information and talking with the salespeople and even the owner Cody was very nice. The delivery and install crew were just fantastic! They made a stressful day not be so stressful. The crew was wonderful. I would highly recommend Atlanta Spa & Leisure.
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Found Spa online and ordered from local distribution
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Tim and the team at AtlantaSpa were fantastic to work with! Very knowledgeable and responsive to all our questions. He even walked us through why some more expensive options weren’t necessary for our area. Would definitely recommend!
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I am very satisfied with my purchase. Casey was very knowledgeable, easy to do business with, and even took my calls after hours. The spa is as described and has already provided us with much needed therapeutic value. The delivery crew took care in setting up my spa and instructing us on the proper usage, especially with chemical distribution. I would highly recommend Atlanta Spa and Leisure!
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Sales & service outstanding
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Cody was great to assist with purchase and hold hot tub until we could take delivery. Dexter stayed in touch and coordinated delivery very well. Levi was kind and professional on install!
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Brett Hanna at Atlanta Spa is the primary reason for purchasing a Master Spa. Brett's follow up, patience, knowledge and confidence in the product made my decision easy. Looked at a few other manufacturers (Endless, Bear and a few others). Spending $40K I took my time and ensured I got the most out of my money, that is where's Brett's patience help solidify my decision. Brett answered all my question and did not smack talk other brands. The only issue was a decent size scratch on top of the pool, recommend more padding on top of the pool, would be difficult to determine how / when scratch happened. Aubry Mayse amayse@comcast.net
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Cody is a stand up guy. Does what he says. He is not pushy and makes sure all questions are answered before you leave. The store is spotless and the entire staff is amazing. Love them and highly recommend them.
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Thank you! We love our products!
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All the people at the store and delivery crew where very professional and helpful. There was no pressure to buy, they answered all questions completely. We visited a year before we bought and they never bothered us or pressured us, just were always ready to help when we wanted them.
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When we first came into the showroom and had our initial conversation with Brett, his salesmanship let me know we would buy something from him. 3 different businesses, we returned and purchased from Brett. Brett was awesome and professional- a man of his words.
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This is the second purchast from Atlanta Spa & Lesiure. They are the most professional and courtous people! Even offered a return customer discount!!! I highly reccommend Casey Hanna, he will treat you right!!
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We love the spa and Casey was very informative and great to work with. On the negative side, the electrician did not communicate well at all. Took him 2 days to respond to a text. So we didn't know what was going on with him. As for the installers, everything was ok until they removed our existing spa which had a little residual water in it. They tilted it on our enclosed porch so the water poured out onto the primary area of the porch (they should have tilted it back toward the wall). Anyway we have a contractor doing some work for us and his tools were out there and there was no forthought about getting his tools drenched when they tilted the spa, which almost happened had we not snatched them up and placed them elsewhere.
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This was the second spa we’ve purchased from you and we’re throughly pleased with both purchases. Customer service, knowledge of the products and quality were amazing.
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I have worked with Atlanta Spa & Leisure for over 12 years, and this is my second hot tub from AS&L. Over this entire time, everyone that I have met or worked with was outstanding, pleasant and professional. I highly recommend Atlanta Spa & Leisure. Glen B.
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Casey did a great job as did electricians and movers. Best fudge ever received as a gift. Will look into ordering these for my clients.
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This company is a well oiled machine! Every detail was scheduled from delivery, to logistics of electrician, decking expert and tub installation. Everyone who was part of the process was professional and a pleasure to work with. If you are looking to work with true experts who know their products and truly have a passion for making their customers happy look no further. Thank you Atlanta Spa!!
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Cody was very knowledgeable and explained the products well. Also, he followed thru on everything he said.
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We started the process expecting to purchase a Master Spa Trainer 19D, but after seeing the real deal at the Atlanta Spa & Leisure showroom, Casey helped us select a Trainer 15D and Twilight 7.2. These are two of the best investments in LIFE that we have ever made. Pre-sales, post-sales, delivery, and maintenance experiences have been the best we've experienced in a LONG time, and we can't recommend enough! The installation tech gave us superb startup instructions for filling and on-going chemical use. Every time we get into our spas, you can probably hear the "Ahhh" several states away!
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Tim was great and very helpful. He has also been in touch for the past 2 months with me while the renovations were being done as I have had numerous questions. He is also continuing to provide me with technical support as I hook the hot tub up in the coming days.
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Brett was awesome... very courteous and responsive. Process went smoothly, responded to questions, etc. promptly and completely. Delivery and install went fine. Could have used a little more instruction other than just quick go over re how to operate, maintenance etc.
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Salesman spent time with us to help us pick out the right hot tub for our needs. Delivery was seamless. I feel I received outstanding customer service.
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Great experience all around. To make even better, recommend 1-2 page written instructions (simple) on start-up and first 30 days. Include TSP/ TBLSP of chemicals specific to that tub.
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Cody was the best!
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Cody was awesome!
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Cody and all the guys at the Hwy 400 location in Dawsonville are great. I absolutely love and need my hot tub. It's my therapy. The showroom is awesome and they are very knowledgeable, happy to answer any questions and show you how everything works and the options you get. I highly recommend them and their products.
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Everyone in this store is helpful and nice. I knew I was going to have lots of questions so having them close by to help me was key. I love these guys.
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Cody and delivery crew were awesome. Very professional but friendly. The Electrician was also great. Would definitely refer the business/
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Dexter Bobo was wonderful to work with. Large selection. Dependable. Will continue to do business with Atlanta Spa.
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Fantastic shopping, purchasing, and delivery experience. Brett was top notch from beginning to end! Very happy with the family hot tub!
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I had a great experience with Atlanta Spa & Leisure. They were very knowledgeable and helped me make a great selection.
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I had a great experience with Atlanta Spa & Leisure. They were very knowledgeable and helped me make a great selection.
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Fantastic selection of the best spas on the market today. Service is very friendly and very knowledgeable! Love these guys and have used them twice now!
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Could not figure how to work lights. They came out to make sure they were working- good to go. Then showed how to operate- Great customer service!!
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I don't usually do reviews, but I have been so impressed with our spa purchase that I felt I needed to do so. From our first visit, Tim spent as much time as needed to answer our questions regarding a spa purchase. He helped us with our particular needs and gave us many options as far as purchasing one. No pressure. When we decided on what we wanted, I called him, and made the transaction over the phone. The delivery crew, with Levy in charge, were just as impressive. Even after delivery, he stayed around to help our electrician. When we didn't recieve all the chemicals we needed, they were shipped to us and we received them the next day. In the week since we received the spa, we've had several questions and Tim has responded immediately with text or on the phone. I would highly recommend this company.
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Wonderful customer service and wonderful product
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Prompt, professional service from Casey as well as the delivery men. Delivered on time and worked around my schedule.
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This was the best retail experience I've had. From the moment I called in to the showroom, throughout our visit and throughout the entire purchase and post purchase process, Dexter has been there and taken amazing care of us. He is extremely knowledgeable about the product, and finds the answer for us if he doesn't know off the top of his head. He knew when to give us space in the showroom but appeared right when we needed help or had a question. He has been very responsive, even texting us while he was on vacation. It's been an absolute pleasure to work with him through this process and I will be recommending him to my friends that are looking for a spa or swim spa. I've been amazed at the service we received!
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Cody helped us make a knowledgeable and informed decision on a spa that best suited our family. No pushy sales tactics and did not “oversell” us. He was fair and honest about his and others’ products. Could not be happier and would recommend him, without question!
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Our experience with Atlanta Spa and Leisure was excellent from the beginning. We scheduled an appointment. Brett was ready when we arrived. He showed us around the showroom and explained everything in detail. We chose this place for two reasons- the great reviews, and we wanted a Masterspa Hot Tub. Brett was professional and top-notch throughout the entire process. We love our hot tub and are pleased with our purchase.
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Knowledgeable and professional
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Brett was very knowledgeable and helpful and answered all my questions. All employees were friendly & professional.
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Staff was very professional & courteous. The installation seemed a bit rushed. Love my spa!
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Cody did a great job as a salesperson. He led us through the process as first time buyers and did not try to oversell anything. He was very clear and what was needed to be successful hot tub owners. The delivery crew did a fantastic job. The only thing I wish they did better was to have a maintenance cheat sheet to leave with us. It was a lot of information to be delivered orally and we forgot some of it. As a result we had several follow up questions which could be avoided with some better literature during delivery.
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Showed up on time and we’re professional
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Cody was very helpful and knowledgeable! Great hot tub for price!
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The team was very helpful and responsive. Great prices and seamless delivery as well! Thank you!
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We're so happy with our new spa. The entire experience was outstanding! From the showroom and sales experience to the final delivery, everything went very smoothly. Communication was excellent. The only thing I would have appreciated was a bit more time going over the operation and chemical maintenance. Had to call to even unlock the control display..lol. The manual wasn't up-to-date with our particular display.
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We love our hot tub from Atlanta Spa & Leisure! This was the first place we shopped, and Brett was so helpful with information about buying and using a spa. We shopped around town and researched many options, but ended up coming back to Atlanta Spa & Leisure. Their service all the way through delivery and set up is top notch!
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Atlanta Spa & Leisure is friendly, knowledgeable, and professional. Would highly recommend.
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We worked through a buying service, but once we were connected with Brett Hanna, we continued our really great experience. I rated the product, but honesty, because we are having work done in our back yard, we have not yet had a chance to try it out, but I am very excited about the product we purchased for its therapeutic purpose.
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Could not be happier with our experience from first call to delivery and set up with Atlanta Spa & Leisure. Everyone we dealt with were exceptional. Brett, Joey and delivery team- awesome.
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Excellent... looking forward to buying another one from you soon
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Brett's no-pressure sales approach made me quickly relax and I felt he could be trusted. During a stressful delivery day and product mix-up/ problems with base Keith made us feel better. I knew he would make things right.
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The entire buying experience, from consultation to the delivery and installation, was fantastic. Very knowledgeable and friendly staff, and they went the extra mile more than once to take care of us. We HIGHLY recommend Atlanta Spa & Leisure!!!
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Casey was great. We "soft shopped" for 6 mos. He periodically reached out to check in and let us know inventory on hand. No customer service here in Central GA! We went to ATL. Thanks!
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We choose to go with a swim spa instead of an in-ground pool. After looking at a few places around town, we decided to go with Atlanta Spa & Leisure. Cody was very professional and informative. We also liked the fact that everything was included in the price quoted. Everything seemed to be an add-on at the other stores. A month into owning the H2X Trainer 15D swim spa and we've thoroughly enjoyed it. We would highly recommend one.
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My entire experience with Atlanta Spa & Leisure has exceeded our expectations. Starting from the initial discovery/consultation with Brett Hanna. Brett was amazing to work with and at no point during the process did I feel pressured to purchase. He was very responsive, knowledgeable, and very patient as we asked many, many questions before making such a major purchase. Brett provided recommendations; both telephonically and through electronic communication. He is just amazing and I will definitely refer family/friends to him. He kept us abreast of the delivery process which was smooth and the crew very professional. The customer service of this entire team was top notch! We've had our hot tub for a couple of weeks and couldn't be more pleased.
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We already knew the tub we wanted based on a friend's recommendation and after using their tub the first time. The quality of the tub is outstanding!
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Everyone at Atlanta Spa was very professional and helpful. Casey answered all of my questions and made me confident in my decision to purchase the Challenger 15D. The delivery crew was efficient and made everything go smoothly in spite of the freezing cold temperatures. When we had an issue Josh responded promptly.
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We are so very please with our purchasing experience.
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Fantastic and knowledgeable sales team and delivery crew. Tim is amazing! We are in love with our new spa. Exceeded all expectations!
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We are on our 2nd hot tub purchase from Atlanta Spa & Leisure. 100% satisfied. Thank you!
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Matt was incredibly patient and knowledgeable throughout the purchase process. He has also been invaluable with helping after the spa installation.
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The staff couldn't have been better. It was such a pleasant experience. Support has been prompt and friendly.
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Was happy. There was a delivery date glitch that could have been a problem but was addressed promptly when pursued. Delivery team was excellent.
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Casey is a fantastic person to deal with. He kept us up to date on the production schedule and gave us all the information we needed to be prepared for the delivery and installation. Josh from their service department came out and installed the wireless module and was extremely helpful and answered a lot of our questions. No matter how stupid :). Between Sales and Service i can say i was impressed and highly recommend this company for your spa or hot tub needs. Great company great products.
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Cody was fantastic to work with, he exceeded all our expectations. We are loving our new Spa. Thanks so much!
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Cody was great! He was very knowledgeable and answered all of our questions. He was not pushy and allowed us to make an informed decision.
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We didn't visit the showroom. All done by phone. Great experience.
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Master Spa and a Green Egg! Sorry for the late review!!! Just kidding …. This review for our second purchase!!! We purchased our first hot tub from Adam at Atlanta Spa and Leisure almost 20 years ago! We went to the Atlanta home show and looked at many hot tubs from different vendors, then…we ran into Adam his knowledge, professionalisms and spa selection was far superior than the competitors. We purchased out hot tub and was very happy. Over the years we have referred friends to Adam and they have always had wonderful experiences and very happy with the spas. We have always received feedback from our friends about how amazing their experiences have been! The professionalism, product knowledge and the online spa training videos makes life so easy! We have all been happy with our purchases from Atlanta Spa and Leisure the Sales, Delivery and Service teams are top notch and customer focused! This is our second purchase and of course we went straight back to Adam! He is an expert in his industry and Atlanta Spa and Leisure has a proven track record in our community! With Adam’s guidance we purchased the Master Spa 7.25 Twilight Series and have been very impressed. The spa is very user friendly! The panel is very easy to remove. There are so many jets and all the seats are amazing, each focusing on different areas of therapy and relaxation. The must have jet is the Master Blaster Foot Jet for anyone suffering foot pain and nerve issues! The size is perfect for daily use of our family of 2! The Master spa is well constructed and we love the lighting and waterfall features. The overall look, design, ease of use makes this purchase from Adam a home run!! We were super exited when we went to purchase the spa and it was delivered following week! Adam has great inventory availability and quick delivery!!!! The delivery team was exceptional! They took the extra time and were very careful removing our old spa and installing our new spa making sure that it was perfectly aligned and level. Johnny and the team did a fantastic job and went over the setup and features of the spa. They were so knowledgeable and made sure we knew how to take care of our new spa! To top off our hot tub purchase we also spoiled ourselves and purchased a Green Egg! The team quickly placed the Green Egg and had it assembled in no time! We are extremely happy with our Master Spa and Green Egg! Having an amazing company like Atlanta Spa and Leisure with fantastic owners and awesome team members gives us confidence and peace of mind for any future customer support or questions! Thank you so much to Adam and the entire team at Atlanta Spa and Leisure!!!
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Casey was excellent at answering all of our questions and getting us the information we needed. The delivery crew showed up on time and did everything quickly and correctly. We look forward to doing business with Atlanta Spa and Leisure for the life of our spa.
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This is our 2nd spa purchase and very pleased with product, service and support.
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Cody was top notch. Cody was very friendly and very professional. Cody was honest and didn't pressure me to purchase, but he was upfront with quality of their products vs. other's. I did my homework before stopping and Cody was right on point. Thank you.
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The staff was friendly, courteous and knowledgeable. They helped us select the spa that met our needs. They also provided a recommendation for a contractor to pour our concrete patio. They kept us up to date every step in the process.
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Awesome purchase experience and the removal of old tub and install of new tub could not have gone better.
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December 2021 Our experience with Atlanta Spa & Leisure was excellent!! Cody Austin was our salesperson and as a result of Cody’s extensive product knowledge, very approachable demeanor, sincerity, patience in addressing our questions, & his good natured personality that we finally pulled the trigger on the purchase of an American Whirlpool model 471 hot tub. We had been actively pursuing a hot tub since 2020 & had visited every hot tub store in the Atlanta Metro area. Up until we visited Atlanta Spa & Leisure we were strongly leaning toward another hot tub, but the information that Cody shared with us & then verified through our research was the key to our purchasing from Cody. American Whirlpool 471 hot tub features: 1. Very strong jets that can be controlled to your liking. 2. Great for hydrotherapy for upper shoulders, hips, arms, lower back, legs, & feet (top & bottom). 3. The led lights can be set to the color & brightness of your liking or an be set to change automatically. 4. The adjustable height lighted duel cascading waterfall feature is very pretty. 5. The lighted drink holders are unique, useful, & make the hot tub experience even better because if using a clear container or water bottle, the light illuminates the entire drink. 6. The heater is very powerful & we were able to enjoy the tub that night after being setup that morning. 7. Bluetooth Bose speakers: Although we didn’t think we wanted them, we are very glad that they were included. The sound is clear & their placement is perfect. 8. Control pad is extremely user friendly & easy to use. 9. The lounge is amazing as it massages from your shoulders to your toes. 10. Each seat gives you a unique massage experience to address different areas of your body. 11. One month into hot tub life we have found maintaining the spa to be easy. Upon delivery, the setup crew took the time to go over how to use the chemicals in order to keep the water crystal clear. We recommend that you get your water tested periodically to make sure you have the water chemistry correct. 12. The hot tub seems to be very well built & constructed of high quality materials should last a long time and keep energy costs at a minimum due to the tub & its cover’s insulation. 13. After care follow up: Cody has taken the time to check in on us to make sure we are having a great experience with our purchase. Tip: If you are planning on placing your hot tub on the edge of a seemingly level patio, make sure to find out how much it slopes prior to having the tub delivered so you can have a platform created prior to the tub delivery. The tub weighs approximately 800 lbs empty & you really don’t want to have to move the hot tub on your own in order to have the water level. We discovered that our patio has a slope of 6% where we wanted to place the hot tub. To rectify the slope “situation” we constructed a platform that countered the slope in order to have the hot tub perfectly level. All of the above being stated we are extremely pleased with our purchase as it is a great stress reliever at the end of a day of work😊. Thank you Cody & all of the employees at Atlanta Spa & Leisure as well as the employees who built our American Whirlpool hot tub.
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We were very impressed with the friendliness of your salesman Cody. He has done everything to make the purchase of our hot tub and delivery flow smoothly. He is very knowledgeable and has been a pleasure to work with. I would highly recommend Atlanta Spa & Leisure to anyone. You sure have a gem in Cody. He is great, a knowledgeable salesman, a sweet young man, and a pleasure doing business with him. He is an asset to your company.
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I am happy with the Vita Spa I got. It did take 6+ months due to Covid, but I am enjoying the Spa.
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Tim was great from start to finish. He continues to answer my questions today!
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I love my jacuzzi!!
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We would 100% recommend Cody and Atlanta Spa and Leisure. We have loved our hot tub, and we truly enjoyed working with the team. They made purchase, install, and set up so easy. Thank you!
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Great experience at Atlanta Spa and Leisure. They guided us to the perfect hot tub for us!
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Super place to do business. VERY SATISFIED with spa. Have enjoyed it greatly, feel confident if I need to reach out for any reason, I will get the help I need. Made spa shopping enjoyable and easy. Absolutely a 5 star rating. Could not be more pleased. HIGHLY RECOMMEND!!
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From the time I called and spoke to the young lady that answered the phone, to our visit to the store and time with Casey, to delivery and working with Keith, Levi and the delivery crew I HAVE never been more impressed , satisfied and cannot express my joy of working with you all!! In a world of customer experience you are TOP NOTCH and I would hire anyone of you anytime!! Thank you ALL VERY much again!!! CINDY
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We went to several shops but Cody's experience and genuine good nature won us over. We felt valued and understood.
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The experience was great from beginning to end.
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Great service!
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We were originally looking for an above ground pool. Came out with a swim spa! Guys/ sales/ owner seemed to work great as a team!
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Very knowledgeable and extremely helpful in reviewing what we were looking for.
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I can't say enough about the guys working there. Everyone was so friendly and knowledgeable. They have openly shared lines of communication that have assisted us with service and questions. Well done!
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Level of display models is helpful to purchasing what is best for our space and place. Salesperson who is looking to our needs and requests rather than an agenda of what brings the most profit.
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Cody was extremely helpful, knowledgable and professional. Highly recommend. Also, delivery crew was absolutely amazing and efficient. We are very happy we purchased from Atlanta Spa and Leisure.
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Everyone at your company was polite and professional.
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Josh and the whole crew at Atlanta Spa are great! They follow through with all commitments! I am a repeat customer because of their customer service and quality products.
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Excellent service!! Friendly sales person!! Quality product!!
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I am very happy with the tub. It works great and Atlanta Spa and Leisure provided great service.
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We had a great buying experience customized to our needs. Cody worked with our time frame for delivery. We are enjoying our spa very much and are very well pleased!
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Cody at the Cumming location of Spa Atlanta was awesome. He knew his product, answered all of our questions. They met every commitment for delivery and follow up. We are extremely happy with our spa and the service we received.
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Great experience from start to finish. Brett really made us feel like friends right when we walked in. He had a wealth of knowledge and got us what we really wanted without spending tons of time on sales pitches.
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Friendly and knowledgeable staff about anything spas. If you have a question they get back to you quickly, They help you pick out exactly what your looking for, and provide valuable information on the pros and cons to all the spas. We were never pressured or pushed to purchase anything. I would definitely recommend them to everyone I know.
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Cody was responsive, sincere, and honest.
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Brett was great met him thru my electrician Joey. Because of COVID the tub arrived many months later. The setup was not that easy. Can't do much until the tub if filled that's when I put 1/2 a bottle of chlorine in vs. the other product. I had to call for help, empty the tub (not easy). Perhaps someone should come back to the house once the tub is installed. Although now I see how easy it is, it was confusing for a beginner. Love the tub and again Brett was great.
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Brett is very knowledgeable and professional. He is reponsive to customer questions.
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By far one of the best sales experiences I have had in years. We truly are enjoying our new swim spa thanks to Atlanta Spa & Leisure. Thanks again!
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I had a fantastic experience with Tim Burnett at Atlanta Spa & Leisure. Shopping for a hot tub can be a frustrating experience with all of the choices, features, etc. Tim was great at answering questions and clearly had the experience and knowledge to help me make an informed decision. I never felt pressured to buy a particular brand or model, and Tim was there to provide the right information and answers to my questions to help me in the process. I’d highly recommend Atlanta Spa and Leisure and specifically Tim!
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Brett was super patient and full of knowledge. He helped me find the exact model of swim spa and explained in detail how the swim spa jets worked. The show room had a swim spa full of water for me to test before buying. I compared their model to many others on the market but the quality of the product and stregnth of the jets plus the incredible staff at Atlanta Spa and Leisure won me over hands down. They have continued to hold my hand over the months of new ownership as I am learning how to maintain my spa. I feel very taken care of and well informed. Highly recommend Brett and his staff.
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No-pressure to purchase when we visited. Very friendly and helpful advice, answering all our questions. We were "sold" and put down a deposit on first visit to showroom. Due to delays in the construction of our patio slab we had to put off / reschedule the delivery of our spa multiple times. And every time Atlanta Spa & Leisure understood and pushed back delivery per our request. Finally, come the day of delivery our spa was placed onto our patio, via crane lifting unit over our house, without incident. It's what happened next that showed the true character of the installation and sales staff at Atlanta Spa & Liesure. Our newly delivered swim spa did not seat adequately on the slab location I specified. The grade in the area I chose was not sufficiently flat and left an unacceptable gap between the spa and the slab. Here we were with the spa in place and no way to adjust with the crane. When the install crew and I collectively observed a potential new location, spa orientation, that's when they blew me away. The crew, with nothing but their own strength, rotated and slid the spa to a location that was flat/even and would not void the warranty. You have no idea how worried my wife was. They saved the day! From there, the crew not only provided me easy written care and instructions, they went through every detail of setup, filling the spa, control panel, initial chemical treatment, and regular chemical treatment. This allowed me to record additional notes. Oh, and when Cody at the showroom heard what was going on he came directly over to make sure everything was OK. Days later I've found the chemical routine to be extremely easy and it yields fantastic crystal clear water. With only a few sessions in the swim spa so far we've only begun to learn all it has to offer. Right now we're having too much fun just relaxing and having a good time. But now my wife is totally committed to starting an exercise regimen with the kit we got with our swim spa. I know you only asked for a brief description but stating anything less would have been a disservice to Cody and the install team. This was a very significant purchase for us. We spent money that would provide us with a very high end asset. We received "Ritz-Carlton" quality service. It pays to go with Atlanta Spa & Leisure. Sincerely, Eric & Lorraine Richter
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We couldn’t be happier with our decision to purchase our American Whirlpool from Casey at Atlanta Spa & Leisure. Casey spent the time to walk through all of the options and was very honest and upfront regarding delivery times and expectations. He connected us with an electrician (Joey Caviness) who was incredible and made setting up the electrical connection a breeze. The delivery was as scheduled and completely painless. The delivery team was extremely professional and had the unit installed and running in a matter of a few hours. Finally, the after delivery support has been top notch. Casey answered all of our questions and ensured we were completely satisfied with our purchase decision. We would highly recommend doing business with Atlanta Spa in Leisure.
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Great knowledge of products and services. The team helped me select the right product based on my discussions for use and product placement. Excellent team to work with!!!
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Casey was awesome. Very laid back but knowledgable and helped me choose the best spa for my family. He was very responsive through the whole transaction. A little longer to get because of Covid backup but worth it. I recommend Casey!
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The service is EXCEPTIONAL!
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Brett and his deam did an incredible job with our sale and delivery install. We had a semi challening install and they worked very hard to get our swim spa in place. Its a fantastic product and we are very pleased. We would highly reccomend this product and Atlanta Spa & Leisure to anyone!
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Adam & Bret were fantastic- went above and beyond. Top notch from start to finish!!
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Still waiting for steps I bought. It's been 2 months. Everything else is great!
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Great service! everything was delivered in time and the delivery crew did a great job. We had some last minute change and they were able to do all we asked. thank you Trent(and team) and Brett!
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Brett was the best sales person ever. This is an important investment and Brett's service gave me the comfort I needed. I purchased the Balance 8 and I couldn't be happier. The extra space inside and those amazing jets is just what I needed. I strongly suggest at least purchasing the free standing side tray to place you phone, Bluetooth speaker etc.
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Went into store only to look and was so impressed with sales agent Cody that we proceeded to buy system from him.
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The sales team at Atlanta Spa & Leisure are terrific! The install team did a wonderful job and informed us on how to care for our new spa. Great company to work with! Thank you.
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The only thing I would change is more education regarding the chemicals used in the spa. We preferred the bromine rather than the chlorine. It has been a nightmare to maintain the proper chemical balance.
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Great price and quality!
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Cody was very knowledgeable about the product and was helpful in picking the right one for us. The tub was delivered but had a "frozen" touchscreen that would not work. Cody had service tech Josh come out and what a great asset you have in him! He was on time and prepared with a new touchscreen in hand but the Mfg. had a new size screen and his would not fit. He call the Mfg. ordered a new one and was out the next day to fix. Josh knows his stuff and is very courteous and polite and on time! Great guy to have on your staff!! Thank you! Alan Kocina
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Brett, our salesman, was very knowledgeable and professional. He answered all our questions about the swim spa we purchased, and about the delivery and installation process. Levi and the rest of the delivery and installation crew did a fantastic job, coordinating with the crane operator to get our swim spa lifted over our house and into our back yard, and also with the electrician to get the swim spa connected and running. They also installed our custom cover. We are extremely happy with our purchase.
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Great buying experience! Team was accommodating in removing my old spa. Very knowledgeable and competent staff. Thanks!
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Everything was great with one exception. Even with a 2 month lead the electrician was not scheduled meaning we had a beautiful hot tub with no power for 6 days.
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Brett made purchasing our new hot tub easy and affordable. He guided us to the hot tub that we needed which is for therapeutic purposes. The hot tub was delivered on time and the delivery crew did an amazing job removing our old hot tub and setting up our new one. The product itself is fantastic. The Bluetooth music is so enjoyable especially since our hot tub is so much quieter than our last one. The jets are fantastic and the beautiful lights that run throughout the tub are icing on the cake. I encourage anyone looking for a hot tub to check out Atlanta Spa and Leisure. They have a great selection of products and the staff, in our case Brett, is extremely helpful and knowledgeable.
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Tim is a super salesperson! He has always been available and helpful, even after the sale.
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Highly recommend Atlanta Spa & Leisure! We had an outstanding experience from start to finish, particularly with our great rep, Tim.
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Brett was amazing from start to finish with regards to the sale. Can't say enough about his knowledge and professionalism. He will definitely keep us coming back.
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Great product knowledge, service, atmosphere and products! We've purchased from you twice and also referred family and friends. Keep doing what you're doing!
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Brett was amazing. Delivered professional service throughout the transaction. A+++ Keith did a great job!
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Excellent service! Even though delivery was delayed ("COVID") several weeks they did a great job of making sure it arrived by my deadline! Subsequent service has been expedient and done well.
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We had a GREAT experience with Adam Burke of Atlanta Spa & Leisure! He was great with communication which was very important to me. We had an appointment to go to the showroom. Adam spent lots of time with us and explained every last thing to us. We love our hot tub and felt that our entire experience was stellar - from ‘shopping,’ communication, delivery and questions answered!
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Great experience. Cody was very knowledgeable and delivered on everything. Install team was fast, professional, and courteous.
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Quality product.
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Absolute best spa company. We've used them for several years and couldn't be happier with them. Great customer service and purchase experience.
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Overall great experience Delivery team was exceptional, particularly Levi!
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Great experience with Atlanta Spa. From start to finish, extremely professional, courteous and helpful. Answered questions after delivery very quickly and feel like this company will stand by their product forever. Trying to find more products to buy from Atlanta Spa because they've earned my future business!
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Overall, we're pleased with the experience and hot tub. The hot tub was not delivered on the initial date promised, ut Brett remained in contact with us. The hot tub is great and our kids are enjoying it. The headrest keep popping off so we're a little concerned with the quality.
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Our second spa purchase from Atlanta Spa. Great knowledge of product and competitive pricing.
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I used hottubuniversity.com to help select a product which made the process much easier. Brett was very helpful and knowledgeable. I valued his opinion. I have recommended your store to anyone who asks. I believe my friend John has already called to check availability.
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Keep up the good work Cody!! :)
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Good experience
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I appreciated the ease and simplicity--without any over-complication of "extras" or upselling. It was refreshing to get the info I wanted on exactly what we were looking for. Quick & responsive, too!
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We are so happy with our new spa! It's made our home 10x more comfortable, relaxing, and enjoyable. We work from home and use it throughout the day for quick relax sessions. Not to mention in the morning with coffee and in the evening with a glass of wine. It really is heaven =) I can't say enough about the service & selection at Atlanta Spa & Leisure. Great people, great product. I won't go anywhere else to buy a spa! Thanks, Adam!!!
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Great selection and sales team, including the owner.
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No hard sales or harassment.
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Honest, ethical company that stands by promises and product. Delivery was professional & on time with no issues. Tim was fantastic. Had tremendous product knowledge & helped us make the best choice for our family.
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Brett was knowledgable and friendly. Delivery was quick and seemless. Very happy with our hot tub purchase experience and of course the hot tub is amazing!
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After shopping a lot for the right size hot tub, we found Atlanta Spa & Leisure. They had what we wanted at a great price. Couldn't be happier with it! Great people to work with!
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Very satisfied with Spa. Very good experience with sales and installation. Crystal clear water and we use daily. Highly recommend!
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Very satisfied with Spa. Very good experience with sales and installation. Crystal clear water and we use daily. Highly recommend!
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Tim was great! Blessings! :)
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Tim was great! Blessings! :)
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Exceeded all my family's expectations. Great to work with and great product.
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Very knowledgeable, friendly, Tim assisted me with getting the best price. They held the tub for me until my deck was ready. The spa is wonderful!
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Easy shopping experience.
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The whole process was very easy. No high pressure sales and knowledgeable. Delivery and Install was fast. Loving our new hot tub!
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I comparison shopped and found that Atlanta Spa and Liesure was the best bargain. Good service and quality product. I love my swim spa.
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We worked with Chris & Tim when we purchased our new house to have a spa delivered. The COVID pandemic delayed our delivery, completely out of any one's control. However, Tim was constantly checking additional inventory options as products were being returned to the warehouses from cancelled trade shows for one that matched our order to see if we could get anything delivered sooner. We did not luck out on any of those searches but when things once again opened back up, Tim got our delivery scheduled promptly! The delivery crew was courteous, friendly, open and helpful with any questions we had. We were delighted with the entire process. I'll be referring additional clients to them to handle because I know they'll be taken care of as well or even better than we were!
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I would highly recommend Atlanta Spa & Leisure. My salesperson, Casey, and the owner, Adam, were the highlight of my experience. Very professional and personalized approach. The showroom is a little dingy/dusty, and the delivery person wasn't as polished and professional, but still courtesy and did a fine job. Overall, the customer service is what made this transaction great. Plus, I feel like I got a great value for the spa. I would recommend them to future buyers.
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Good availability and service
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We replaced a hot tub that (I believe) my late husband and I purchased in 2003. I was delighted you now have a store in Forsyth.
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You had the product for which I was searching. Good price with upgrade.
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Had extreme confidence with Casey and Adam. We knew they'd deliver a quality product and stand by it. So pleased!
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People, take a road trip and go visit Atlanta Spa and Leisure!! Adam was very helpful during the sales process, was hands-on through a somewhat challenging install, and was easy to contact with operational questions afterward. The showroom offers many models to sit in and experience, lots of options and Adam helped point us in the right direction. We found everyone we encountered at Atlanta Spa and Leisure to be professional, personable and friendly. Nicely done you guys, we'll surely send folks your way! - Sierra and Ed
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Good quality and price. Took two attempts to deliver tub. First time two persons only. Could not get the spa up 4 steps to patio.
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We love our new hot tub. The staff was friendly and knowledgeable about their products. They worked with us for the delivery date which was nice. We are in our hot tub almost daily and are so happy we finally purchased one. Definitely would buy from Atlanta Spa and Leisure again.
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Josh was patient and was helpful on pricing.
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Adam has been simply amazing, professional, personable. He is extremely knowledgable and suggests the best product based on your needs without being pushy. He has been easy to communicate with and amenable to delivery schedule changes. He even went so far as to communicate directly with our deck build crew and came out to our home to ensure the best install experience. We haven't actually used the spa yet b/c our deck project isn't finished but we're exited to get in there! Thank you for everything, Adam! We'll send all the people your way. Nicely done, Sir!!
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Salesperson was good.
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Excellent service before, during and after the sale.
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Excellent service before, during and after the sale.
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Excellent service before, during and after the sale.
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Great quality and service.
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Great customer service.
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I shopped this and by far Atlanta Spa & Leisure holds up their end of the deal. They have been around and will be there when needed.
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This review has to do with the Service Technician- DJ. He went out of his way to service my Spa, and was very courteous. Without hesitation, he offered to make a trip back to my house to solve a leaky water problem. I can't tell you how important it was to know that customer service was without a doubt EXCELLENT. I have always appreciated the friendliness and support I receive from the owner Adam to the Staff of Josh and DJ. Exceptional to say the least. Thank you, Diane Zimmerman
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We love our spa from Atlanta Spa and Leisure! It is a quality product, and our concerns were addressed by the people there.
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Great product selection for a variety of budgets, excellent sales staff and professional delivery. Our backyard access presented some challenges, but they brought in a 4th man in no time and got it done! I could not recommend Adam (owner), Brett (our salesperson), and the delivery crew more.
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Purchased an American Whirlpool 460 to replace a 15 yr old Artesian Piper Glen that served us well as our kids were teenagers, as it was a 6-7 person spa with pumps at each seat...the 460 was a downsize (4 person spa) since our kids are gone only my wife and I use a spa. Received a very good price and the haulaway of the old Artesian was included. The 460 uses Thermal Barrier insulation that works well here in the South. It's different in that it does not have a dedicated circ pump for 24/7 use...a feature we had on the Piper Glen that in my view was unnecessary (as we are in the South) but it did make for even temps in the water. The 460 utilizes one of the 2 pumps it has as a heat pump and if you leave the fliter settings to "rest" mode and leave a long gap between the 2 customizable filter settings, the water can come out of the jets fairly cold so far this winter (we've only had the spa for a week). The 2 pumps used are very strong for a 4 person spa and have no issues giving us the hydrotherapy we seek...The 56 brake pumps they use are much stronger than the smaller pumps used on the old Artesian. The lighting system is well thought out, we are still getting used to using diverter valves more on this spa than the old Artesian, which had a pump for every seat that did not require diverter valves for most Artesian models. They are only a minor irritant however, as we simply got spoiled by the bigger Artesian. I do like the steel frame of this spa...I was shocked by the amount of wood rot on the bottom of the old Artesian as it was being removed, and we had it on a deck!...I am convinced that had the old spa not finally died that we were only a few months away from integrity failure, maybe with one of us in it! I researched the spa market extensively for a few months prior to purchase and liked the way the American Whirlpool and Vita spas are made with the recycled blue jeans insulation and the copper reflective material. Overall very pleased with the features of this spa with very good service from Brett and his staff at the Atlanta location...hopefully this spa will last even longer than the 15 years my old spa did!
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I have to give Tim a big shout out for walking/talking me through this entire process. Even thought I am a former spa owner, a LOT has changed in the years since I bought one. Without Tim's expertise, I would SURELY have gotten the wrong spa! He was patient and thorough and had a GREAT knowledge base for each spa. Not only that, but Tim even came over to check on the spa, teach me a bit more about it, and give me instructions on how to make the most of this spa. We are SO appreciative of Tim!
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Adam is exceptional and truly dedicated to his customers. Thanks for all you did for us!
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I highly recommend Atlanta Spa and Leisure. Tim was very knowledgeable about products and answered all of my questions concerning type, placement and delivery options. The delivery crew took great care in placing my new swim spa and unpacking and getting it ready for me to fill. I love it.
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From initial contact with salesperson Casey to the top notch delivery team I was thrilled to find a company that delivered on every respect. I could not be happier with the experience. The delivery crew slopped through rain soaked lawn and delivered hot tub to raised deck perfectly! i would highly recommend Atlanta Spa and Leisure to anyone looking for integrity and expertise!
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Process was easy and quick. Delivery Crew was on time and ready to go. Very helpful by answering questions and giving sound advice on the upkeep of pool. Worked quickly and professionally. Glad to have used Atlanta Spa.
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Great product quality, service, and reputation.
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I shopped around the ATL area before deciding to go with Atlanta Spa partly due to great online reviews. Brett was friendly and so very helpful answering all of my questions. I had never really wanted a hot tub before but needed one for aqua therapy for my hip. I went to your showroom to look at one we had discussed on the phone however Brett found the Nordic spa that was a better fit for my exercises and saved me a couple thousand dollars. There was no pressure to buy the more expensive tub and for that I am grateful. I've used it everyday since it was installed. Thank you Brett and all of your team for making this purchase enjoyable.
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Tim was great.
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Great service and quality tubs. Recommend to anyone.
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Tim was very knowledgeable about their products.
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We love out new spa. It will be nice in both winter and summer.
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Great brands and prices.
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Brett was a great salesperson.
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Great customer service--Awesome products--Super employees!
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We had a very positive experience working with Casey each time we visited the showroom. We were very impressed with Casey's knowledge of the products and his willingness to help us make the right decision regarding our purchase. The delivery process was equally as positive and we were pleased with the installation and set up of our hot tub. Our overall experience was fantastic and we're extremely happy with our Hot Tub purchase! Thank You Casey!!
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Brett Hanna earned my business. His knowledge and expertise trumped the competition. Upon researching the Corporate Backing of Vista Spas i was convinced that their engineering was as good as anything on the market. A few glitches on the installation but thankfully i had a couple of extra people on hand to assist. All in all i believe the Customer Service stated in other reviews as well as Mr. Hanna's assurance of follow up for any problems clinched my decision.
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Brett made the shopping experience with ASL fun, educational, and low pressure. His insight and patience made it easy to buy a great product with confidence!
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I had an amazing experience with Atlanta Spa and Leisure. I went to the store with an idea of what I’d like in a hot tub and Brett was great at showing me different models to make sure I choose the best one for me. When I placed my order, every step of the process was seamless. The electrical contractor did great work and Brett in particular did a great job setting expectations and communicating throughout the entire process including maintenance. The hot tub itself is perfect. I highly recommend Atlanta Spa and Leisure to anyone looking for a hot tub!
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Great service! Very helpful. Not high pressure--informative. Great delivery and set up.
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thank you for your help, I appreciate you very much!
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Good owner does what he says. Master Spas sells itself. Good dealer recommendation.
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Wonderful people to do business with. We were kept informed on every step of the delivery. We are extremely happy with our new hot tub.
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Good quality and price
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Knowledgeable salesperson
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Quality Product and Service
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Buying our first swim spa was a great experience, thanks to Adam and the folks at Atlanta Spa & Leisure!
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Friendly and Professional Service.
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Atlanta Spas had a good selection of spas on the floor to compare. After purchase tey delivered what they said they would when they said they would. Excellent experience.
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Good quality.
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You guys are awesome! I thought I had a problem when my new hot tub stopped working but you sent out a technician fast and we determined it was the old wiring at my house. I was able to go get new wiring while the technician waited and get it installed and haven't had an issue since. Just nice relaxing time with my family in my awesome hot tub!!
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Found the right size spa at a good value.
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Casey and Shane took the time to listen to our needs and made our selection to fit within our budget. They exceeded my expectations as well as providing us a Military discount.
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My husband and I have decided to purchase our first hot tub, didn't know much (if anything) about hot tubs. Casey and Shane helped us to choose exactly what we needed and and were able to answer all the questions. Delivery was on time and the guys did a really good job setting a hot tub and showing how to use it. I will recommend this place to anybody who would like to buy a hot tub.
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We are very, very happy with our pool spa. We never have been to your store but purchased from a show in Atlanta. Easy to work with - Good customer service. Your company has satisfied our expectations!
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Liked being able to try the spa before buying it. Knowledgeable salespeople.
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Adam and Tim were great. Quality product. Knowledgeable salespersons.
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Great customer service. Knowledgeable staff. Good selection and location.
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Knowledgeable friendly staff. Would buy from you again. Pleasant experience.
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Very responsive and friendly. Dependable product.
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Good selection. Very easy to do business with. Thanks! We love our tub!!
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Extremely happy with my S-825 Sauna. Solid product, great installation, and knowledgeable sale staff. Top notch
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Excellent shopping experience without high pressure sales people. Felt that staff was knowledgeable & honest. Got to come in and try out tubs two times. Good competitive pricing.
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No high pressure sales here! Their business is to relieve stress not cause it.
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Tim did a great job of showing the spas and all the options. He treated us right on price and delivery. After delivery he stood behind their product. Made in the USA.
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A very pleasurable experience. Had a great time buying. Tim is very knowledgeable. The set up guys did a great job.
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Adam and his staff did a great job with the status and delivery of our spa. The set up crew did a great job and made sure the spa worked before they left the premise. Good clean up and worked with me to get it installed where it was best on my property! Most happy! Love the duck too to float in the tub!
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Professional salesperson in Tim Burnett. He felt hot tub would be delivered in three weeks, but it turned out to be twice that long, with two different explanations. Installation crew of three were all very good -- had several tricky problems to solve, and they did a great job. No follow-up from Tim after installation, which I would have liked. Love the hot tub; have used it almost every day! Makes my aging, stiff muscles feel more limber. Got the Duet model (just for two people), since my wife and i don't plan on any hot tub parties. It fits my smallish deck space perfectly.
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Buying our hot tub with this company has been an absolute pleasure. We are not first time buyers, and everyone from buying the spa from the Expo, to it's delivery this morning, were fantastic. Their excellent service is not always the case! We met with the owner at the Expo (Adam) in addition to Darcy, our salesman, and both men made us feel very comfortable and at ease with this large purchase! I want to give special thanks to Brett, who went above and beyond to get our spa delivered to us, on time. AND, last but not least, at all, were D.J., Doug and Zack, who delivered our killer hot tub this morning. Awesome, Awesome, AWESOME experience!!!
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We bought a hot tub from Atlanta Spa & Leisure recently, and couldn't be happier with it. This was our first luxury purchase, and we went into this very guarded given what we've heard about the kind of companies and people we would encounter. We ended up with a great product at a very good price and enjoyed the experience. Our salesman, Brett, didn't try to up-sell us (which we greatly appreciated) and we felt he listened to what we wanted and knew what would be the best fit for our needs. We highly recommend Atlanta Spa & Leisure to anyone looking in the area, and we would definitely recommend you asking for Brett. He's friendly, knowledgable, and very trustworthy.
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Nice Tub!
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Great experience working with Brett. He was very attentive to my needs and provided great Customer service. I am very happy with my purchase of my Master Spa, it is a great product.
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We had a positive experience as first time hot tub buyers. We had done our research and Kasey confirmed all we knew and MORE. He gave us options and reasons to look at options for our hot tub usage. He treated us like family!
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I am disabled and was shopping for a hot tub for medical needs, not pleasure. Josh Vines was my salesman. He did a great job finding a product that suited my needs. He listened, showed me options, and didn't pressure me in any way. Josh and Tim then worked with me to come to a price I could afford with accessories I would need. Delivery and installation were prompt, flawless, and really "above and beyond". I am extremely satisfied. This is a fantastic, well-established, family owned business. They have been readily available since delivery to answer any and all questions. Highly Recommend!!
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We had a couple blips with delivery and electrical quote, but the owner called us personally and made things right with us.
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When we purchased our first spa from Adam more than 3 years ago - we had NO idea what we were getting into. Adam was great in the sales process, so great that we came back later and purchased a Green Egg from him. An exceptional company to do business with! What truly sets Atlanta Spa and Leisure apart from the competition, however, is the service and support after the sale! The team is astounding, that being said, Josh has been absolutely attentive and I strongly urge you to work directly with him! He has made multiple trips to the house (over the last 3 years) to help resolve problems for us, even showing up on July 4th, to help fix a power related issue to make sure we were ready for the party! His knowledge is superb and he is articulate, his willingness to help solve problems is better than any other technician we have ever had on our property solving problems! Don't hesitate to do business with Atlanta Spa, and be sure to ask for Josh!
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Repeat customer. Good quality and price.
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Had what we were looking for in features for lounging and therapy.
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Decided to go with you because of your good reviews. Good experience. Spent more than expected--but received an excellent value. Thanks!
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Josh was great to work with !! This is our second spa we purchased from him - great customer service! Delivery guys were so nice and helpful- set everything up and were very knowledgeable about the products!! Highly recommend Atlanta Spa and will continue to deal with them !!
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Very professional. Quality product.
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If there would of been a 10 I’d gave them a 10 all the way around. Everyone was so professional. They listened to me voice all my concerns. The delivery guys. Man, they was so polite and knowledgeable. They explained everything first hand and also assured me if I have ANY issues to call the office. They just made a lifetime friendship as far as I am concerned. One final thing, go CHIEFS!
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Great service, great sales people.
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Great service, great sales people.
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Great service, great sales people.
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Brett was great to us. He was really easy to deal with. Awesome 1st time experience buying a hot tub!
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We have been customers of Atlanta Spa & Leisure for 13 years. Adam and his staff are always so helpful. We just had a new hot tub delivered and as always the entire experience was great. From choosing our new tub to the delivery. Thank you to Brett, Zack & DJ! You guys are the best!
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The overal experience was great. I was unable to make it in to the store and multiple sales associates spent so much time to help me choose the right tub. No matter how many times I called, they were always patient, friendly and very knowledgeable. I was sort of in a rush and they were able to get the tub delivered to me RIGHT away! The amazing service carried right through with the delivery crew. It had been raining for the better of a month and I was for sure they were going to have the worst time getting to the back deck. NOPE! They quickly brought it back - without tearing up the yard - and got it lowered into the deck opening safely 👍 They would have hooked up all the electrical but I unfortunately had the wrong wire :( However, a team member quickly came back out after I installed the correct electrical and got it all working! I really couldn’t be happier. I highly recommend Atlanta’s Spa!
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Casey & Brett Hanna were incredibly rapid in their responses to my inquiry. Knowledgeable & answered my questions. Adam Burke was super! Came to review install location due to potential challenges to complete the install. Down a rather steep & narrow hill to a rear enclosed patio. Install was accomplished and once it was completed the prep/install team replaced the section of fence I had to have removed to accommodate the install. Overall VERY Satisfied & Happy. Even my neighbors were impressed with the teams professionalism. HIGHLY RECOMMEND Atlanta Spa & Leisure
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The overall experience was wonderful. I actually wasn't even planning on purchasing a new tub but they were so helpful, knowledgable and attentive that it really made it an easy decision. It didn't matter how many times I called.. they answered every time and were super patient with me. Brett took the time to figure out all my options and finally we settled on a package that worked for us. Fast forward to delivery day... It has been raining now for the better part of a month and our yard was a giant mud pit. The land itself is flat but I am just sure that they are going to get whatever equipment they have stuck. On top of that, the deck for the tub was built prior to delivery and we planned to inset the unit into our extension that is about hip high. My thoughts.. this is going to be ROUGH. Lo and behold, they brought it back without driving their truck through our yard! The crew easily slide it onto the deck and, by use of some inflatable contraption, are able to quickly and safely lower our new tub down into the deck. They explain how the unit works, how to apply my chemicals and overall use of the tub. They would have hooked it all up to our house but it turns out I had the wrong wire for run it. No worries though, because they are going to come right back out and get it done for me... Now that I have the right wire that is! Lol! Overall.. just a wonderful experience. I highly recommend!
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I am so pleased with my hottub purchase. Everyone was super knowledgeable and eager to help me find the right hottub for me. The installation crew was just as friendly and professional as the sales team. Would 100% recommend!
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Quality product. Had the know how for a difficult installation.
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Good group to buy from. Excellent customer focus and follow through!
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We had a great experience from start to finish. I would recommend Atlanta Spa & Leisure to anyone looking for a hot tub.
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Doing business with Brett and Adam was a 5 star experience from start to finish. I am a critical customer when it comes to customer service and we could not be happier with our experience.
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This is the 4th spa I have bought from Atlanta Spa & Leisure (4 different houses) and each time the experience has been excellent. I give them the highest ratings possible!
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A good group at the Atlanta Spa location in Cumming Atlanta Spa location. Fair in their dealings and professional experience setting up our hot tub.
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Great ervice department and friendly staff.
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All the staff at Atlanta Spa are very professional. They've been responsive when we've had questions about how to maintain our spa. Big thanks to Adam and the rest of the crew at Atlanta Spa! We're some happy swimmers!
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Great experience!
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Good service, selection, and price.
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Vicki with Atlanta Spa and leisure in Cumming at the Hwy 400 store was friendly, knowledgeable, and prompt on getting us our pool table and spa! She was able to help us get the correct products to suit our needs. We enjoy both products and look forward to working with Vicki again in the future as well as sending referrals.
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Josh and Ben make an excellent maintenance team. They tackled a particularly hard parts replacement with skill and dexterity. I would not hesitate to use them again.
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Have bought hot tub and pool table. Vicki Matteson was great to work with on both. Very knowledgeable and professional and treated my wife and I like family. Took time to walk me through questions I had with controls on the hot tub not to mention helping me with a few man-made emergencies I created with our hot tub!
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We purchased our hot tub in December 2017. It was installed the week before Christmas. We have enjoyed using it the past two months. Great product, service and sales experience. Great to sit in a hot tub on these cooler evenings.
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Great experience in the purchase of my new hot tub! Vick & Adam were very professional. My purchase was a definite challenge for where I wanted it to be installed! All went well in the end and if I were the market to buy again Atl Spa & Leisure would be my choice! Thk's to the crew at AS&L
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delivery and installation great
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Love my big Vita hot tub. Im a custom for 15 yrs now and dealing with Adam and his staff has been a real pleasure. Thanks Adam
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The friendliness and comfort with the staff was fabulous and when we received our new hot tub the same friendly, comfort was still there! across the board!
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Atlanta Spa & Leisure has the best prices on the Big Green Egg and Eggcessories, period! I dont own a hot tub yet, but based on my experience with Adam and his crew, I wouldnt look anywhere else! Did I mention I own 2 Big Green Eggs...these guys are good! If youre looking for a knowledgeable, honest, service oriented staff, look no further.
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For 20 years now we have had the pleasure of doing business with Atlanta Spa and Leisure. The trade in and upgrade program for our hot tubs have been nothing short of excellence. The staff is personable and professional. Over the years, if there has ever been an issue, we have received same-day prompt service. Even the installation seems effortless. There really is no need to look anywhere else. Todd.
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We were new to hot tub ownership and needed some help pinpointing the best tub for our space and needs. Brett was extremely helpful in being flexible with our schedule and setting up a handful of tubs for us to "test drive". This allowed us to better know what we really wanted in a tub and zero in on the right tub for us. He answered all of our questions at the time. Delivery was professional and also very helpful in answering any questions we had as it was being set up. We have had a few questions the first few weeks of ownership, and Brett has been more than happy to help us with answers. We love our tub and highly recommend Brett and Atlanta Spa & Leisure to anyone looking for a spa!
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Great company. Great service. On time delivery. Best product knowledge of a year long search for a quality swim spa.
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Brett, DJ, and Zack did a great Job delivering my Hot Tub! I have a very steep driveway and they also delivered my hot tub down another steep hill to the back of my house! Things couldn't have gone smother!
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We bought our third hot tub from Adam which is one of our best decisions ever. Every aspect of quality has been way above average from purchase, delivery, service and supplies. We use our hot tub everyday all year. Thank you Adsm
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We bought our third hot tub from Adam which is one of our best decisions ever. Every aspect of quality has been way above average from purchase, delivery, service and supplies. We use our hot tub everyday all year. Thank you Adsm
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We are extremely satisfied with Atlanta Spa & Leisure and our product!!! Brett was super knowledgeable and helpful. Outstanding service!!! Great quality spa!
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Most professional place that we went to. Brett Hanna was a fantastic salesman.
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Thanks for the brownies!
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Fantastic experience overall!
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Spa is great. Customer is responsible for installation. Period. Electrical connection and site positioning is not to be left to a tow truck driver and delivery crew. Ask for a crane to deliver no matter what. Otherwise, spa is great after two weeks. Also, access to spa electrical is left to imagination. Need to make plans for cutting an access hole that can be opened to either move or service the electrical.
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CASEY is great in sales! Doesn' try to push you into anything, but yet takes your needs into great consideration. Great phone rapport! Delivery crew could not have been better, make sure you keep JOSH around for setup! Knowledge base is amazing, total confidence in his abilities to keep us up and running!
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Thank you for your excellent customer service. We are truly happy doing business with you.
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Master tub was highly rated.
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Our electrician received bad information from your store clerk V, with the result that the electric connection had to be rewired after the spa was deliveed. Not happy with this as it cost us extra expense. Your app (ios) is outdated and will not recognize the tub. Otherwise all good.
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Professional and knowledgeable salesman. Height of tub making it easy to get in and out (68 yrs old w/ a bad back). LOVE it and will call Brett when we close on our new beach house for another spa.
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We very pleased and would recommend to friends and family.
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Knowledgeable staff. Professional. Do what they say they will do!
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Staff extremely knowledgeable & courteous. Installation group was superb. Follow-up has been good.
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This is my second hot tub from Atlanta Spa. When I purchased my first one, I shopped around many stores and settled on Atlanta Spa. This time and without hesitation, I went to Atlanta Spa only. Brett was very helpful and helped me choose the right hot tub based on the features I wanted, not on what he had in stock. He was a pleasure to work with, as was Adam Burke.
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We met Casey (saleman) at the Dawsonville Store. He was knowledgeable about the products, easy to talk to and not high pressured. The transaction was quick and easy. The delivery team was great! Strong guys who installed the hot tub quickly! One individual spent time telling g me all the things I needed to know to run and care for the tub. Great job Atlanta Spa & Leisure
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Quality service dept. Great sales people in Brett and Casey. Already have referred someone and they purchased one! :)
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Adam fulfilled every promise and made up for a pretty bad miscommunication I guess, in price I shook on compared to what was on paper.
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Love, love, love our swim spa! Adam and Brett are great!!
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All I can say is this is the place for Big Green Eggs and Hot Tubs/Swim Spas! 15 years ago when I got my first hot tub I finally finished visiting my Chiropractor! With my swim spa from Atlanta Spa & Leisure I have the best of two worlds: exercise and total relaxation with the awesomely powerful jets in this amazing swim spa tub. On another note, I've been using BGE's for over 18 years now and ribs, cedar planked salmon, apple pies, (everything) is amazing on a Big Green Egg! Absolutely the best outdoor BBQ in my opinion. The icing on the cake has been the top notch service from Josh, Ben and Adam at Atlanta Spa & Leisure over the years! I'm a happy camper in more ways than one!!
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Great service and knowledge of product. I would recommend!
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I've been a customer of Atlanta Spa and Leisure since the late 90's. I've purchased 3 hot tubs, a pool table, game furniture, ping pong table tops and more. I keep going back because of the great products, excellent service and fair pricing. Their knowledge and expertise in their products are unmatched. I trust and highly recommend ATL Spa & Leisure to anyone that's serious about getting more quality fun into their lives!
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What an incredible experience. From the sales process to the follow up was flawless. Levi and his installers were professional, polite and extremely helpful with the set up and instruction. First Class Company!! Thanks Adam.
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Me and my wife were thrilled to find Atlanta Spa & Leisure. I did a ton of research on spas and spa sellers and we are thrilled with our purchase. For those of you who are new or thinking about purchasing a spa for the first time, let me tell you the most important thing in buying a spa is the company who will be servicing the spa hands down. When we met Adam(the owner), I felt reassured this was the place to buy our spa from. The customer service from day one has been fantastic and gives us peace of mind if our spa ever has issues in the future. This is a honest company who will take care of you. Thank you Brett for all of the information and help. Being a new owner of a spa for the first time, I'm sure I've got your phone # memorized with silly questions by now. Your Patience has been so nice and we really appreciate it. We look forward to giving you guys more business.
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My wife and I did a lot of shopping for our very first hot tub! We decided to go with Atlanta Spa and Leisure because when we went in there Brett made us feel comfortable. He listened to what we wanted, and then helped us figure out what would work best for us! He made sure that it was delivered when promised. It is a Christmas gift that keeps on giving. We recommend Atlanta Spa and Leisure and Brett!
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Outstanding products and services! Purchased a tub in December, and have been showered (respectfully) with attention and service. Some vendors just don't get the value of a personalized service, but these folks are clicking on all cylinders. I am an experienced spa owner, and this new spa is incredible! I have had to make 1 warranted service call, thinking my jets had an issue, which turned out to be a lodged Scum Bug. Service was quick and painless, and we did not even need to be home. Special kudos to Vicki who has been at our disposal, long after the purchase. Have spoken to other customers and their experiences have been in sync with ours.
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A great experience, awesome knowledgeable sales force. Delivery was exceptionable too. Quick efficient and explained every detail about the tub. I highly recommend this company!
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We've been very happy with our hot tub since purchasing it in late Spring. Brett was very knowledgeable and helpful during the purchase and he and the install team have been extremely helpful for any questions or issues that have have arisen since. We would highly recommend Atlanta Spa & Leisure and Brett.
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I have been a satisfied customer of Atlanta Spa & Leisure for over a year. When I was in the market for a swim spa, I contacted ASL and talked to Brett. Brett went above and beyond to make sure all my questions were answered. He made sure I knew when they would have the best price available and made sure all my expectations were met. I bought the spa and they had no problem holding it for several months until I moved into my new house. The delivery (2 hours away from them) was well-coordinated and professionally done with no issues. I have since bought a cover, soft-tread decking, and replacement filters with Brett's assistance and at what I have found to be the best prices possible. Brett has always been very professional, knowledgeable, and goes out of his way to make sure I am a happy customer. If you are in the market for any kind of spa, I would definitely recommend Atlanta Spa and Leisure. And ask for Brett.
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